Cisco Systems 10.x manual Administering a Unity Connection Cluster, Checking the Cluster Status

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Chapter 4 Configuring Cisco Unity Connection Cluster

Administering a Unity Connection Cluster

Note Cluster configuration is not supported with Cisco Unified Communications Manager Business Edition 5000.

Administering a Unity Connection Cluster

You must check the Unity Connection cluster status to ensure that the cluster is correctly configured and working properly. It is also important to understand the different server status in a cluster and the effects of changing a server status in a cluster.

Checking the Cluster Status

You can check the Unity Connection cluster status either using web interface or Command Line Interface (CLI).

Steps to Check the Unity Connection Cluster Status from Web Interface

Step 1 Sign in to Cisco Unity Connection Serviceability of either publisher or subscriber server.

Step 2 Expand Tools and select Cluster Management.

Step 3 On the Cluster Management page, check the server status. For more information about server status, see the Server Status and its Functions in a Unity Connection Cluster, page 4-5section.

Steps to Check Unity Connection Cluster Status from Command Line Interface (CLI)

Step 1 You can run the show cuc cluster status CLI command on the publisher server or subscriber server to check the cluster status.

Step 2 For more information about server status and its related functions, see the Server Status and its Functions in a Unity Connection Cluster, page 4-5section.

Managing Messaging Ports in a Cluster

In a Unity Connection cluster, the servers share the same phone system integrations. Each server is responsible for handling a share of the incoming calls for the cluster (answering phone calls and taking messages).

Depending on the phone system integration, each voice messaging port is either assigned to a specific server or used by both servers. Table 4-1describes the port assignments.

Install, Upgrade, and Maintenance Guide for Cisco Unity Connection Release 10.x

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Contents Cisco Systems, Inc Page N T E N T S Rollback of Unity Connection Server Viewing Reports for Licenses Documentation Conventions Audience and UseConvention Description Cisco Unity Connection Documentation Cisco Business Edition References in DocumentationCisco Product Security Overview Page Installing Cisco Unity Connection Methods of InstallationPre-Installation Tasks Important Considerations for InstallationTask Important Notes Utils ntp status Creating a Virtual MachineTo Create a Virtual Machine Changing the Boot Order of Virtual Machine Added FebruaryGathering Information for Installation Verifying DNS SettingsTo Verify DNS Settings CLI set timezone Configuration Setting DescriptionTime Zone MTU SizeCLI set network gateway Hostname and IP addressesCLI set network dhcp CLI set network ip eth0Certificate Information Administrator Account CredentialsCLI set password user admin CLI set web-securitySecurity Password Settings NTP ServersCLI using the CLI command CLI set password user securityCLI set smtp CLI utils cuc reset passwordSmtp Server Application Account CredentialsGenerating Answer File for Unattended Installation, Installation ScenariosInstallation Tasks StandaloneTo Install a Unity Connection Publisher Server Navigating Within the Installation WizardInstalling the Publisher Server To Do This Press ThisFirst Node Configuration window appears DNS Client Configuration window displaysCertificate Information window appears Smtp Host Configuration window appears Select OK. The Application User Configuration window appearsTo Configure Subscriber server on the publisher server Configuring Subscriber Server on the Publisher ServerInstalling the Subscriber Server To Install a Subscriber ServerTask List for Unattended Installation Generating Answer File for Unattended InstallationTo Generate and Download Answer Files using AFG To Configure the Publisher Server on Virtual Machine To Configure the Subscriber Server on Virtual MachineMethods for Touchless Installation Touchless Installation for Virtual MachineTask List for Touchless Installation Optional To Enable Dynamic-Cluster-Configuration Using CLI Applying a PatchAuto Negotiation Configuration window displays To Upgrade from a Remote Server When Applying a PatchTo Apply a Patch Install Upgrade Patch Selection window displays Platform Installation Wizard window displaysInstall Upgrade Patch Selection Validation window displays Verifying the InstallationTo Upgrade from a Local Disk When Applying a Patch To Verify the InstallationUtils cuc activate Cusrsv Troubleshooting Installation Issues Post-Installation TasksUtils cuc reset password To view the log file from the command line, enter Page About Disaster Recovery System About CobrasBackup Files in DRS Components Supported for DRS BackupConnectiondatabase component To Configure a DRS Backup Configuring DRS BackupConfigure a backup device in DRS Configuring a Backup Schedule Configure the backup processViewing the Backup Status Configuring a Manual BackupViewing the Backup History To Restore the Software Components on Unity Connection Configuring DRS RestoreRun the Restore Wizard Viewing the Restore Status To Check the Restore Status in Disaster Recovery SystemTo View the Restore History in Disaster Recovery System Viewing the Restore HistorySelect Restore History. The Restore History window displays Upgrade Types Upgrading Cisco Unity ConnectionFrom a Network Upgrade Type Upgrade Path DescriptionApplying COP file Location,Status of Unity Connection Cluster During L2 Upgrade Status of Unity Connection Cluster During RUDuration of Upgrade Prerequisites for UpgradeTask list to Upgrade to Unity Connection Shipping Version Expand Tools and select Cluster ManagementUtils iothrottle disable Upgrading the Unity Connection Server To Upgrade the Unity Connection ServerFrom the Software Upgrades menu, select Install/Upgrade Connection Server, page 3-7sectionTo continue monitoring the upgrade, select Assume Control Applying COP file from a Network Location To Apply a COP file from Network LocationImportant Considerations for Rollback Rollback of Unity ConnectionRollback Scenarios Page Page Configuring Cisco Unity Connection Cluster Task List for Configuring a Unity Connection ClusterChecking the Cluster Status Administering a Unity Connection ClusterManaging Messaging Ports in a Cluster Server Assignments and Usage of Voice Messaging Ports Stopping All Ports from Taking New Calls Restarting All Ports to Take Calls Server Status in a Unity Connection Cluster Changing Server Status in a Cluster and its Effects From the Tools menu, select Cluster ManagementManually Activating a Server with Deactivated Status To Manually Activate a Server with Deactivated StatusStatus Change Effects Server Effects Shutting Down a Server in a ClusterTo Shutdown a Server in a Unity Connection Cluster Understanding Cluster in Detail Replacing Servers in a ClusterHow a Unity Connection Cluster Works Page Page Maintaining Cisco Unity Connection Server Migrating a Physical Server to a Virtual MachineReplacing a Publisher Server To Replace a Publisher ServerReplacing a Subscriber Server To Replace a Subscriber ServerHtml Tasks Procedure Replacing the Non-Functional ServerCommand show cuc cluster status Maintaining Cisco Unity Connection Server To Change the IP Address of a Standalone or a Cluster Server Adding or Removing Unity Connection Languages 10xcucsecix.htmlInstalling Unity Connection Language Files Installing Unity Connection Language Files from a Disk To Install Unity Connection Language Files from a DiskSelect Next Removing Unity Connection Language Files Code uninstalledTo Remove a Unity Connection Language File Page Html#CPLMTKG69E915800 Installing Licenses on the PLM serverStatus of Licenses Html#CPLMTKAA222E9400Licenses in Unity Connection Cluster Migrating LicensesTo Migrate Licenses Using Cobras tool Using Cobras ToolUsing Cobras Tool, Using Upgrade Process, Migrating Licenses from Cisco UnityViewing the License Usage Using Upgrade ProcessViewing Reports for Licenses Viewing the Last Connectivity Time with the PLM ServerLicense Parameters for Unity Connection Features Viewing the Last Compliance TimeLicense Parameter Feature Description