Cisco Systems 10.x manual N T E N T S

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C O N T E N T S

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	Preface i
	Audience and Use		i
	Documentation Conventions				i
	Cisco Unity Connection Documentation						ii
	Obtaining Documentation and Submitting a Service Request									ii
	Cisco Business Edition References in Documentation								ii
	Cisco Product Security Overview					iii
	Installing Cisco Unity Connection
C H A P T E R 1	Installing Cisco Unity Connection					1-1
	Methods of Installation			1-1
	Important Considerations for Installation						1-2
	Pre-Installation Tasks			1-2
	Creating a Virtual Machine 1-3
	Changing the Boot Order of Virtual Machine							1-4
	Verifying DNS Settings				1-4
	Gathering Information for Installation						1-4
	Installation Scenarios			1-10
	Installation Tasks		1-10
	Navigating Within the Installation Wizard							1-11
	Installing the Publisher Server					1-11
	Configuring Subscriber Server on the Publisher Server									1-14
	Installing the Subscriber Server 1-14
	Generating Answer File for Unattended Installation								1-15
	Task List for Creating Answer File and Floppy Image									1-15
	Touchless Installation for Virtual Machine							1-17
	Methods for Touchless Installation 1-17
	Applying a Patch			1-18
	Verifying the Installation				1-21
	Cisco Unity Connection Survivable Remote Site Voicemail Installation 1-22
	Post-Installation Tasks			1-22
	Text PartTroubleshootingNumber:	Installation Issues				1-23

Install, Upgrade, and Maintenance Guide for Cisco Unity Connection Release 10.x

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Contents Cisco Systems, Inc Page N T E N T S Rollback of Unity Connection Server Viewing Reports for Licenses Audience and Use Documentation ConventionsConvention Description Cisco Business Edition References in Documentation Cisco Unity Connection DocumentationCisco Product Security Overview Page Methods of Installation Installing Cisco Unity ConnectionImportant Considerations for Installation Pre-Installation TasksTask Important Notes Creating a Virtual Machine Utils ntp statusTo Create a Virtual Machine Added February Changing the Boot Order of Virtual MachineVerifying DNS Settings Gathering Information for InstallationTo Verify DNS Settings MTU Size Configuration Setting DescriptionTime Zone CLI set timezoneCLI set network ip eth0 Hostname and IP addressesCLI set network dhcp CLI set network gatewayCLI set web-security Administrator Account CredentialsCLI set password user admin Certificate InformationCLI set password user security Settings NTP ServersCLI using the CLI command Security PasswordApplication Account Credentials CLI utils cuc reset passwordSmtp Server CLI set smtpStandalone Installation ScenariosInstallation Tasks Generating Answer File for Unattended Installation,To Do This Press This Navigating Within the Installation WizardInstalling the Publisher Server To Install a Unity Connection Publisher ServerDNS Client Configuration window displays First Node Configuration window appearsCertificate Information window appears Select OK. The Application User Configuration window appears Smtp Host Configuration window appearsTo Install a Subscriber Server Configuring Subscriber Server on the Publisher ServerInstalling the Subscriber Server To Configure Subscriber server on the publisher serverGenerating Answer File for Unattended Installation Task List for Unattended InstallationTo Generate and Download Answer Files using AFG To Configure the Subscriber Server on Virtual Machine To Configure the Publisher Server on Virtual MachineTouchless Installation for Virtual Machine Methods for Touchless InstallationTask List for Touchless Installation Applying a Patch Optional To Enable Dynamic-Cluster-Configuration Using CLITo Upgrade from a Remote Server When Applying a Patch Auto Negotiation Configuration window displaysTo Apply a Patch Platform Installation Wizard window displays Install Upgrade Patch Selection window displaysTo Verify the Installation Verifying the InstallationTo Upgrade from a Local Disk When Applying a Patch Install Upgrade Patch Selection Validation window displaysUtils cuc activate Cusrsv Post-Installation Tasks Troubleshooting Installation IssuesUtils cuc reset password To view the log file from the command line, enter Page About Cobras About Disaster Recovery SystemComponents Supported for DRS Backup Backup Files in DRSConnectiondatabase component Configuring DRS Backup To Configure a DRS BackupConfigure a backup device in DRS Configure the backup process Configuring a Backup ScheduleConfiguring a Manual Backup Viewing the Backup StatusViewing the Backup History Configuring DRS Restore To Restore the Software Components on Unity ConnectionRun the Restore Wizard To Check the Restore Status in Disaster Recovery System Viewing the Restore StatusViewing the Restore History To View the Restore History in Disaster Recovery SystemSelect Restore History. The Restore History window displays Upgrading Cisco Unity Connection Upgrade TypesLocation, Upgrade Type Upgrade Path DescriptionApplying COP file From a NetworkStatus of Unity Connection Cluster During RU Status of Unity Connection Cluster During L2 UpgradePrerequisites for Upgrade Duration of UpgradeExpand Tools and select Cluster Management Task list to Upgrade to Unity Connection Shipping VersionUtils iothrottle disable Connection Server, page 3-7section To Upgrade the Unity Connection ServerFrom the Software Upgrades menu, select Install/Upgrade Upgrading the Unity Connection ServerTo continue monitoring the upgrade, select Assume Control To Apply a COP file from Network Location Applying COP file from a Network LocationRollback of Unity Connection Important Considerations for RollbackRollback Scenarios Page Page Task List for Configuring a Unity Connection Cluster Configuring Cisco Unity Connection ClusterAdministering a Unity Connection Cluster Checking the Cluster StatusManaging Messaging Ports in a Cluster Server Assignments and Usage of Voice Messaging Ports Stopping All Ports from Taking New Calls Restarting All Ports to Take Calls Server Status in a Unity Connection Cluster From the Tools menu, select Cluster Management Changing Server Status in a Cluster and its EffectsTo Manually Activate a Server with Deactivated Status Manually Activating a Server with Deactivated StatusStatus Change Effects Shutting Down a Server in a Cluster Server EffectsTo Shutdown a Server in a Unity Connection Cluster Replacing Servers in a Cluster Understanding Cluster in DetailHow a Unity Connection Cluster Works Page Page Migrating a Physical Server to a Virtual Machine Maintaining Cisco Unity Connection ServerTo Replace a Publisher Server Replacing a Publisher ServerTo Replace a Subscriber Server Replacing a Subscriber ServerHtml Replacing the Non-Functional Server Tasks ProcedureCommand show cuc cluster status Maintaining Cisco Unity Connection Server To Change the IP Address of a Standalone or a Cluster Server 10xcucsecix.html Adding or Removing Unity Connection LanguagesInstalling Unity Connection Language Files To Install Unity Connection Language Files from a Disk Installing Unity Connection Language Files from a DiskSelect Next Code uninstalled Removing Unity Connection Language FilesTo Remove a Unity Connection Language File Page Html#CPLMTKAA222E9400 Installing Licenses on the PLM serverStatus of Licenses Html#CPLMTKG69E915800Migrating Licenses Licenses in Unity Connection ClusterMigrating Licenses from Cisco Unity Using Cobras ToolUsing Cobras Tool, Using Upgrade Process, To Migrate Licenses Using Cobras toolViewing the Last Connectivity Time with the PLM Server Using Upgrade ProcessViewing Reports for Licenses Viewing the License UsageViewing the Last Compliance Time License Parameters for Unity Connection FeaturesLicense Parameter Feature Description