Cisco Systems 10.x manual Important Considerations for Installation, Pre-Installation Tasks

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Chapter 1 Installing Cisco Unity Connection

Important Considerations for Installation

Important Considerations for Installation

Before you proceed with the installation, consider the following points:

Verify the system requirements, such as licensing and phone integration requirements necessary for the Unity Connection server in the System Requirements for Cisco Unity Connection guide at http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/10x/requirements/10xcucsysreq s.html.

Be aware that when you install on an existing Unity Connection server, the hard drive gets formatted and all existing data on the drive gets overwritten.

Ensure that you connect each Unity Connection server to an uninterruptible power supply (UPS) to provide power backup and protect your system. Failure to do so may result in damage to physical media and require a new installation.

For a Unity Connection cluster:

Install the Unity Connection software first on the publisher server and then on the subscriber server (applicable to only standard installation scenarios). For more information on installation scenarios, see Installation Scenarios.

Note down the Security password that you mention at the time of installing publisher server. You need to specify the same password when installing the subscriber server in a cluster.

Do not run Network Address Translation (NAT) or Port Address Translation (PAT) between the publisher and subscriber servers.

Verify that DNS server is properly configured before installing Unity Connection. For more information, see the “Verifying DNS Settings” section on page 1-5.

Do not perform any configuration changes during the installation.

Be aware that the directory names and filenames that you enter during the installation are case-sensitive.

Pre-Installation Tasks

Before installing a Unity Connection server, you need to understand all the pre-installation steps as well. The Table 1-1contains a list of pre-installation tasks that you must consider to ensure successful installation of Unity Connection server.

Table 1-1

Pre-Installation Tasks

 

 

 

 

 

Task

Important Notes

 

 

 

Step 1

Ensure that your servers are listed as supported hardware and

For information about the capacity of server models,

 

sized appropriately to support the load of the cluster.

see the link

 

 

http://docwiki.cisco.com/wiki/Virtualization_for_Ci

 

 

sco_Unity_Connection.

 

 

 

Step 2

Create the virtual machine using the correct OVA template.

For more information, see the Creating a Virtual

 

 

Machine, page 1-3section.

 

 

 

Step 3

Change the boot order of the virtual machine to update the

For more information, see the Changing the Boot

 

BIOS settings.

Order of Virtual Machine, page 1-4section.

 

 

 

Install, Upgrade, and Maintenance Guide for Cisco Unity Connection Release 10.x

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Contents Cisco Systems, Inc Page N T E N T S Rollback of Unity Connection Server Viewing Reports for Licenses Audience and Use Documentation ConventionsConvention Description Cisco Unity Connection Documentation Cisco Business Edition References in DocumentationCisco Product Security Overview Page Installing Cisco Unity Connection Methods of InstallationImportant Considerations for Installation Pre-Installation TasksTask Important Notes Creating a Virtual Machine Utils ntp statusTo Create a Virtual Machine Changing the Boot Order of Virtual Machine Added FebruaryVerifying DNS Settings Gathering Information for InstallationTo Verify DNS Settings Configuration Setting Description Time ZoneCLI set timezone MTU SizeHostname and IP addresses CLI set network dhcpCLI set network gateway CLI set network ip eth0Administrator Account Credentials CLI set password user adminCertificate Information CLI set web-securitySettings NTP Servers CLI using the CLI commandSecurity Password CLI set password user securityCLI utils cuc reset password Smtp ServerCLI set smtp Application Account CredentialsInstallation Scenarios Installation TasksGenerating Answer File for Unattended Installation, StandaloneNavigating Within the Installation Wizard Installing the Publisher ServerTo Install a Unity Connection Publisher Server To Do This Press ThisDNS Client Configuration window displays First Node Configuration window appearsCertificate Information window appears Smtp Host Configuration window appears Select OK. The Application User Configuration window appearsConfiguring Subscriber Server on the Publisher Server Installing the Subscriber ServerTo Configure Subscriber server on the publisher server To Install a Subscriber ServerGenerating Answer File for Unattended Installation Task List for Unattended InstallationTo Generate and Download Answer Files using AFG To Configure the Publisher Server on Virtual Machine To Configure the Subscriber Server on Virtual MachineTouchless Installation for Virtual Machine Methods for Touchless InstallationTask List for Touchless Installation Optional To Enable Dynamic-Cluster-Configuration Using CLI Applying a PatchTo Upgrade from a Remote Server When Applying a Patch Auto Negotiation Configuration window displaysTo Apply a Patch Install Upgrade Patch Selection window displays Platform Installation Wizard window displaysVerifying the Installation To Upgrade from a Local Disk When Applying a PatchInstall Upgrade Patch Selection Validation window displays To Verify the InstallationUtils cuc activate Cusrsv Post-Installation Tasks Troubleshooting Installation IssuesUtils cuc reset password To view the log file from the command line, enter Page About Disaster Recovery System About CobrasComponents Supported for DRS Backup Backup Files in DRSConnectiondatabase component Configuring DRS Backup To Configure a DRS BackupConfigure a backup device in DRS Configuring a Backup Schedule Configure the backup processConfiguring a Manual Backup Viewing the Backup StatusViewing the Backup History Configuring DRS Restore To Restore the Software Components on Unity ConnectionRun the Restore Wizard Viewing the Restore Status To Check the Restore Status in Disaster Recovery SystemViewing the Restore History To View the Restore History in Disaster Recovery SystemSelect Restore History. The Restore History window displays Upgrade Types Upgrading Cisco Unity ConnectionUpgrade Type Upgrade Path Description Applying COP fileFrom a Network Location,Status of Unity Connection Cluster During L2 Upgrade Status of Unity Connection Cluster During RUDuration of Upgrade Prerequisites for UpgradeTask list to Upgrade to Unity Connection Shipping Version Expand Tools and select Cluster ManagementUtils iothrottle disable To Upgrade the Unity Connection Server From the Software Upgrades menu, select Install/UpgradeUpgrading the Unity Connection Server Connection Server, page 3-7sectionTo continue monitoring the upgrade, select Assume Control Applying COP file from a Network Location To Apply a COP file from Network LocationRollback of Unity Connection Important Considerations for RollbackRollback Scenarios Page Page Configuring Cisco Unity Connection Cluster Task List for Configuring a Unity Connection ClusterAdministering a Unity Connection Cluster Checking the Cluster StatusManaging Messaging Ports in a Cluster Server Assignments and Usage of Voice Messaging Ports Stopping All Ports from Taking New Calls Restarting All Ports to Take Calls Server Status in a Unity Connection Cluster Changing Server Status in a Cluster and its Effects From the Tools menu, select Cluster ManagementManually Activating a Server with Deactivated Status To Manually Activate a Server with Deactivated StatusStatus Change Effects Shutting Down a Server in a Cluster Server EffectsTo Shutdown a Server in a Unity Connection Cluster Understanding Cluster in Detail Replacing Servers in a ClusterHow a Unity Connection Cluster Works Page Page Maintaining Cisco Unity Connection Server Migrating a Physical Server to a Virtual MachineReplacing a Publisher Server To Replace a Publisher ServerReplacing a Subscriber Server To Replace a Subscriber ServerHtml Tasks Procedure Replacing the Non-Functional ServerCommand show cuc cluster status Maintaining Cisco Unity Connection Server To Change the IP Address of a Standalone or a Cluster Server Adding or Removing Unity Connection Languages 10xcucsecix.htmlInstalling Unity Connection Language Files Installing Unity Connection Language Files from a Disk To Install Unity Connection Language Files from a DiskSelect Next Code uninstalled Removing Unity Connection Language FilesTo Remove a Unity Connection Language File Page Installing Licenses on the PLM server Status of LicensesHtml#CPLMTKG69E915800 Html#CPLMTKAA222E9400Licenses in Unity Connection Cluster Migrating LicensesUsing Cobras Tool Using Cobras Tool, Using Upgrade Process,To Migrate Licenses Using Cobras tool Migrating Licenses from Cisco UnityUsing Upgrade Process Viewing Reports for LicensesViewing the License Usage Viewing the Last Connectivity Time with the PLM ServerLicense Parameters for Unity Connection Features Viewing the Last Compliance TimeLicense Parameter Feature Description