Cisco Systems Understanding Cisco CUCM License Management and PLM Integration in Unity Connection

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Chapter 6 Managing Licenses

Licenses in Unity Connection Cluster

Note

Note

The system operates on demo licenses that expire in 60 days. Unity Connection must be connected to the PLM server to install sufficient feature licenses before the licenses expire.

Compliance: After connecting Unity Connection to the PLM server and installing the respective feature licenses, the license status in Unity Connection changes to the Compliance mode.

If the PLM server is configured for 50 users, Unity Connection can request licenses for less than or equal to 50 users to remain in the compliance mode.

Violation: Unity Connection license status changes to the Violation mode either when the required number of licenses are not installed on PLM or the license limit exceeds for the required feature.

The grace period for using the licenses is 60 days and to avoid license violation, you must install sufficient licenses or reduce the usage of licensed features.

Expire: Unity Connection license status changes to the Expire mode if required licenses are not installed within the grace period of 60 days.

In the Expire mode, creation of users with mailbox is not allowed. However, you can add or update any other configuration data on Unity Connection. You can also send or receive voicemails.

You must restart the Unity Connection server after obtaining and installing licenses. The license status on Unity Connection changes from “Expire” to “Compliance”.

When the license status of Unity Connection is “Expire”, the synchronization of users and call handler profiles from Unity Connection on the branch stops working. However, the voicemail and auto-attendant functionalities continue to work on the branch. For more information on the licensing requirements of a branch, see the “Compatibility Matrix, Software Requirements, and Licensing Requirements” chapter of the Complete Reference Guide for Cisco Unity Connection Survivable Remote Site Voicemail (SRSV) for Release 10.x, available at http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/10x/srsv/guide/10xcucsrsvx/10xcuc srsv015.html#pgfId-1114809.

Note If multiple Unity Connection severs are configured with the same PLM server and license violation occurs for one of the Unity Connection server, then the license status of all Unity Connection servers changes to “Violation”. Similarly, if the license expiration occurs for one of the Unity Connection server, then the license status of all Unity Connection servers changes to “Expire”.

Licenses in Unity Connection Cluster

In a Unity Connection cluster, only the publisher server needs to be configured and connected with the PLM server to obtain the license status. When the publisher server stops functioning (for example, when it is shut down for maintenance), the subscriber server handles all the incoming calls for the cluster for a grace period of 60 days. However, if the publisher server fails to resume its functioning within 60 days, the license status in Unity Connection changes to “Expire” state.

Migrating Licenses

You need to make sure to migrate licenses in either of the following cases:

Install, Upgrade, and Maintenance Guide for Cisco Unity Connection Release 10.x

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Contents Cisco Systems, Inc Page N T E N T S Rollback of Unity Connection Server Viewing Reports for Licenses Convention Description Audience and UseDocumentation Conventions Cisco Unity Connection Documentation Cisco Business Edition References in DocumentationCisco Product Security Overview Page Installing Cisco Unity Connection Methods of InstallationTask Important Notes Important Considerations for InstallationPre-Installation Tasks To Create a Virtual Machine Creating a Virtual MachineUtils ntp status Changing the Boot Order of Virtual Machine Added FebruaryTo Verify DNS Settings Verifying DNS SettingsGathering Information for Installation CLI set timezone Configuration Setting DescriptionTime Zone MTU SizeCLI set network gateway Hostname and IP addressesCLI set network dhcp CLI set network ip eth0Certificate Information Administrator Account CredentialsCLI set password user admin CLI set web-securitySecurity Password Settings NTP ServersCLI using the CLI command CLI set password user securityCLI set smtp CLI utils cuc reset passwordSmtp Server Application Account CredentialsGenerating Answer File for Unattended Installation, Installation ScenariosInstallation Tasks StandaloneTo Install a Unity Connection Publisher Server Navigating Within the Installation WizardInstalling the Publisher Server To Do This Press ThisCertificate Information window appears DNS Client Configuration window displaysFirst Node Configuration window appears Smtp Host Configuration window appears Select OK. The Application User Configuration window appearsTo Configure Subscriber server on the publisher server Configuring Subscriber Server on the Publisher ServerInstalling the Subscriber Server To Install a Subscriber ServerTo Generate and Download Answer Files using AFG Generating Answer File for Unattended InstallationTask List for Unattended Installation To Configure the Publisher Server on Virtual Machine To Configure the Subscriber Server on Virtual MachineTask List for Touchless Installation Touchless Installation for Virtual MachineMethods for Touchless Installation Optional To Enable Dynamic-Cluster-Configuration Using CLI Applying a PatchTo Apply a Patch To Upgrade from a Remote Server When Applying a PatchAuto Negotiation Configuration window displays Install Upgrade Patch Selection window displays Platform Installation Wizard window displaysInstall Upgrade Patch Selection Validation window displays Verifying the InstallationTo Upgrade from a Local Disk When Applying a Patch To Verify the InstallationUtils cuc activate Cusrsv Utils cuc reset password Post-Installation TasksTroubleshooting Installation Issues To view the log file from the command line, enter Page About Disaster Recovery System About CobrasConnectiondatabase component Components Supported for DRS BackupBackup Files in DRS Configure a backup device in DRS Configuring DRS BackupTo Configure a DRS Backup Configuring a Backup Schedule Configure the backup processViewing the Backup History Configuring a Manual BackupViewing the Backup Status Run the Restore Wizard Configuring DRS RestoreTo Restore the Software Components on Unity Connection Viewing the Restore Status To Check the Restore Status in Disaster Recovery SystemSelect Restore History. The Restore History window displays Viewing the Restore HistoryTo View the Restore History in Disaster Recovery System Upgrade Types Upgrading Cisco Unity ConnectionFrom a Network Upgrade Type Upgrade Path DescriptionApplying COP file Location,Status of Unity Connection Cluster During L2 Upgrade Status of Unity Connection Cluster During RUDuration of Upgrade Prerequisites for UpgradeTask list to Upgrade to Unity Connection Shipping Version Expand Tools and select Cluster ManagementUtils iothrottle disable Upgrading the Unity Connection Server To Upgrade the Unity Connection ServerFrom the Software Upgrades menu, select Install/Upgrade Connection Server, page 3-7sectionTo continue monitoring the upgrade, select Assume Control Applying COP file from a Network Location To Apply a COP file from Network LocationRollback Scenarios Rollback of Unity ConnectionImportant Considerations for Rollback Page Page Configuring Cisco Unity Connection Cluster Task List for Configuring a Unity Connection ClusterManaging Messaging Ports in a Cluster Administering a Unity Connection ClusterChecking the Cluster Status Server Assignments and Usage of Voice Messaging Ports Stopping All Ports from Taking New Calls Restarting All Ports to Take Calls Server Status in a Unity Connection Cluster Changing Server Status in a Cluster and its Effects From the Tools menu, select Cluster ManagementManually Activating a Server with Deactivated Status To Manually Activate a Server with Deactivated StatusStatus Change Effects To Shutdown a Server in a Unity Connection Cluster Shutting Down a Server in a ClusterServer Effects Understanding Cluster in Detail Replacing Servers in a ClusterHow a Unity Connection Cluster Works Page Page Maintaining Cisco Unity Connection Server Migrating a Physical Server to a Virtual MachineReplacing a Publisher Server To Replace a Publisher ServerReplacing a Subscriber Server To Replace a Subscriber ServerHtml Tasks Procedure Replacing the Non-Functional ServerCommand show cuc cluster status Maintaining Cisco Unity Connection Server To Change the IP Address of a Standalone or a Cluster Server Adding or Removing Unity Connection Languages 10xcucsecix.htmlInstalling Unity Connection Language Files Installing Unity Connection Language Files from a Disk To Install Unity Connection Language Files from a DiskSelect Next To Remove a Unity Connection Language File Code uninstalledRemoving Unity Connection Language Files Page Html#CPLMTKG69E915800 Installing Licenses on the PLM serverStatus of Licenses Html#CPLMTKAA222E9400Licenses in Unity Connection Cluster Migrating LicensesTo Migrate Licenses Using Cobras tool Using Cobras ToolUsing Cobras Tool, Using Upgrade Process, Migrating Licenses from Cisco UnityViewing the License Usage Using Upgrade ProcessViewing Reports for Licenses Viewing the Last Connectivity Time with the PLM ServerLicense Parameters for Unity Connection Features Viewing the Last Compliance TimeLicense Parameter Feature Description