Cisco Systems 10.x manual Upgrade Type Upgrade Path Description, Applying COP file, From a Network

Page 46

Chapter 3 Upgrading Cisco Unity Connection

Upgrade Types

Table 3-1

Upgrade Matrix for Unity Connection

 

 

 

 

 

 

 

 

 

Upgrade Type

Upgrade Path

Description

 

 

 

 

 

 

 

Service Update (SU)

Examples of supported paths:

• SU is installed on the inactive

 

 

 

•

10.5.x/10.5.xSUx1 to

partition to which you can switch

 

 

 

later on.

 

 

 

 

10.5.xSUx2

 

 

 

 

 

 

 

 

 

•

8.6.x/8.6.xSUx1 to 8.6.xSUx2

• ISO images are non-bootable

 

 

 

images not meant for installation.

 

 

 

 

 

 

 

 

 

 

 

 

Refresh Upgrade (RU)

8.5 or earlier to 10.x or later

• If the RHEL version of the Unity

 

 

 

 

 

Connection operating system

 

 

 

 

 

changes during an upgrade, it is

 

 

 

 

 

referred to as a Refresh Upgrade

 

 

 

 

 

(RU).

 

 

 

 

 

• You need the following COP files

 

 

 

 

 

before performing this upgrade:

 

 

 

 

 

–

ciscocm.refresh_upgrade.cop

 

 

 

 

 

–

ciscocm.version3-keys.cop

 

 

 

 

 

• The new version is installed on

 

 

 

 

 

the inactive partition. You should

 

 

 

 

 

perform automatic switch

 

 

 

 

 

version during RU for successful

 

 

 

 

 

upgrade.

 

 

 

 

 

 

 

 

9.x.x or earlier to 10.x or later

• You need the following COP file

 

 

 

 

 

before performing this upgrade:

 

 

 

 

 

–

ciscocm.version3-keys.cop

 

 

 

 

 

• The new version is installed on

 

 

 

 

 

the inactive partition. You should

 

 

 

 

 

perform automatic switch

 

 

 

 

 

version during RU for successful

 

 

 

 

 

upgrade.

 

 

 

 

 

 

 

Level 2 (L2)

Examples of supported paths:

• If the RHEL version of the Unity

 

 

 

•

10.0.x to 10.5.y

Connection operating system do

 

 

 

not change during an upgrade, it

 

 

 

•

10.5.x to 10.5.y

 

 

 

is referred to as an Level 2 (L2)

 

 

 

•

9.x to 9.y

upgrade.

 

 

 

 

 

 

 

 

 

 

• The new version is installed on

 

 

 

 

 

the inactive partition to which

 

 

 

 

 

you can switch later on.

 

 

 

 

 

 

 

COP file, for more

Fix for the same version

• COP files are installed on the

 

 

information, see the

 

 

active partition and you cannot

 

 

Applying COP file

 

 

uninstall them. Contact Cisco

 

 

from a Network

 

 

TAC to uninstall COP files.

 

 

Location, page 3-9

 

 

 

 

 

 

section.

 

 

 

 

 

 

 

 

 

 

 

Install, Upgrade, and Maintenance Guide for Cisco Unity Connection Release 10.x

3-2

Page 45 Page 47
Image 46
Page 45 Page 47
Contents Cisco Systems, Inc Page N T E N T S Rollback of Unity Connection Server Viewing Reports for Licenses Documentation Conventions Audience and UseConvention Description Cisco Unity Connection Documentation Cisco Business Edition References in DocumentationCisco Product Security Overview Page Installing Cisco Unity Connection Methods of InstallationPre-Installation Tasks Important Considerations for InstallationTask Important Notes Utils ntp status Creating a Virtual MachineTo Create a Virtual Machine Changing the Boot Order of Virtual Machine Added FebruaryGathering Information for Installation Verifying DNS SettingsTo Verify DNS Settings CLI set timezone Configuration Setting DescriptionTime Zone MTU SizeCLI set network gateway Hostname and IP addressesCLI set network dhcp CLI set network ip eth0Certificate Information Administrator Account CredentialsCLI set password user admin CLI set web-securitySecurity Password Settings NTP ServersCLI using the CLI command CLI set password user securityCLI set smtp CLI utils cuc reset passwordSmtp Server Application Account CredentialsGenerating Answer File for Unattended Installation, Installation ScenariosInstallation Tasks StandaloneTo Install a Unity Connection Publisher Server Navigating Within the Installation WizardInstalling the Publisher Server To Do This Press ThisFirst Node Configuration window appears DNS Client Configuration window displaysCertificate Information window appears Smtp Host Configuration window appears Select OK. The Application User Configuration window appearsTo Configure Subscriber server on the publisher server Configuring Subscriber Server on the Publisher ServerInstalling the Subscriber Server To Install a Subscriber ServerTask List for Unattended Installation Generating Answer File for Unattended InstallationTo Generate and Download Answer Files using AFG To Configure the Publisher Server on Virtual Machine To Configure the Subscriber Server on Virtual MachineMethods for Touchless Installation Touchless Installation for Virtual MachineTask List for Touchless Installation Optional To Enable Dynamic-Cluster-Configuration Using CLI Applying a PatchAuto Negotiation Configuration window displays To Upgrade from a Remote Server When Applying a PatchTo Apply a Patch Install Upgrade Patch Selection window displays Platform Installation Wizard window displaysInstall Upgrade Patch Selection Validation window displays Verifying the InstallationTo Upgrade from a Local Disk When Applying a Patch To Verify the InstallationUtils cuc activate Cusrsv Troubleshooting Installation Issues Post-Installation TasksUtils cuc reset password To view the log file from the command line, enter Page About Disaster Recovery System About CobrasBackup Files in DRS Components Supported for DRS BackupConnectiondatabase component To Configure a DRS Backup Configuring DRS BackupConfigure a backup device in DRS Configuring a Backup Schedule Configure the backup processViewing the Backup Status Configuring a Manual BackupViewing the Backup History To Restore the Software Components on Unity Connection Configuring DRS RestoreRun the Restore Wizard Viewing the Restore Status To Check the Restore Status in Disaster Recovery SystemTo View the Restore History in Disaster Recovery System Viewing the Restore HistorySelect Restore History. The Restore History window displays Upgrade Types Upgrading Cisco Unity ConnectionFrom a Network Upgrade Type Upgrade Path DescriptionApplying COP file Location,Status of Unity Connection Cluster During L2 Upgrade Status of Unity Connection Cluster During RUDuration of Upgrade Prerequisites for UpgradeTask list to Upgrade to Unity Connection Shipping Version Expand Tools and select Cluster ManagementUtils iothrottle disable Upgrading the Unity Connection Server To Upgrade the Unity Connection ServerFrom the Software Upgrades menu, select Install/Upgrade Connection Server, page 3-7sectionTo continue monitoring the upgrade, select Assume Control Applying COP file from a Network Location To Apply a COP file from Network LocationImportant Considerations for Rollback Rollback of Unity ConnectionRollback Scenarios Page Page Configuring Cisco Unity Connection Cluster Task List for Configuring a Unity Connection ClusterChecking the Cluster Status Administering a Unity Connection ClusterManaging Messaging Ports in a Cluster Server Assignments and Usage of Voice Messaging Ports Stopping All Ports from Taking New Calls Restarting All Ports to Take Calls Server Status in a Unity Connection Cluster Changing Server Status in a Cluster and its Effects From the Tools menu, select Cluster ManagementManually Activating a Server with Deactivated Status To Manually Activate a Server with Deactivated StatusStatus Change Effects Server Effects Shutting Down a Server in a ClusterTo Shutdown a Server in a Unity Connection Cluster Understanding Cluster in Detail Replacing Servers in a ClusterHow a Unity Connection Cluster Works Page Page Maintaining Cisco Unity Connection Server Migrating a Physical Server to a Virtual MachineReplacing a Publisher Server To Replace a Publisher ServerReplacing a Subscriber Server To Replace a Subscriber ServerHtml Tasks Procedure Replacing the Non-Functional ServerCommand show cuc cluster status Maintaining Cisco Unity Connection Server To Change the IP Address of a Standalone or a Cluster Server Adding or Removing Unity Connection Languages 10xcucsecix.htmlInstalling Unity Connection Language Files Installing Unity Connection Language Files from a Disk To Install Unity Connection Language Files from a DiskSelect Next Removing Unity Connection Language Files Code uninstalledTo Remove a Unity Connection Language File Page Html#CPLMTKG69E915800 Installing Licenses on the PLM serverStatus of Licenses Html#CPLMTKAA222E9400Licenses in Unity Connection Cluster Migrating LicensesTo Migrate Licenses Using Cobras tool Using Cobras ToolUsing Cobras Tool, Using Upgrade Process, Migrating Licenses from Cisco UnityViewing the License Usage Using Upgrade ProcessViewing Reports for Licenses Viewing the Last Connectivity Time with the PLM ServerLicense Parameters for Unity Connection Features Viewing the Last Compliance TimeLicense Parameter Feature Description
Top Page Image Contents