Lucent Technologies 560-201-113 manual About This Guide

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Introduction

About This Guide

This document describes how to install, configure, and troubleshoot the PassageWay Service Provider. This guide contains four chapters, one appendix, and an index:

Chapter 1 - Introduction

This chapter describes the structure and content of this guide. This chapter also provides a brief introduction to the PassageWay Service Provider.

Chapter 2 - Installing and Configuring the PassageWay

Service Provider

This chapter describes how to install and configure the PassageWay Service Provider software.

Chapter 3 - Using PARTNER Extension Programming

This chapter provides an overview of PARTNER Extension Programming and describes how to start PARTNER Extension Programming for the first time.

Chapter 4 - Troubleshooting

This chapter provides information about possible error conditions and how to respond to them when you use the PassageWay Service Provider.

Appendix A - PC Serial Ports

TThis appendix provides detailed information about PC serial ports.

Index

The index provides a quick way of locating information within this guide.

1-3

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Contents Getting Started Your Responsibility for Your Systems Security WWW Home Contents Using Partner Extension Programming Index Figures What is the PassageWay Service Provider? IntroductionPartner Extension Programming ConnectAbout This Guide Page User Responsibilities Conventions Used in This GuideGetting Help Installing and Configuring PassageWay Service2 Provider OverviewNew PassageWay Service Provider Users Installing and Configuring the PassageWay Service Provider PassageWay Service Provider Components Components of the PassageWay Adapter PassageWay Service Provider Requirements Page  Partner ACS Before You Begin Installing the PassageWay Adapter Connecting the Line Cord to the PassageWay Adapter Connecting the Modular Phone Cord to the PassageWay Adapter Page Installing the Software Page Page Page Find PassageWay Link Dialog Box Page Sample PassageWay Configurator COM Port Dialog Box Partner System Version Dialog Box Telephone Models Dialog Box Extension Number Dialog Box Sample Phone Line Information Dialog Box Choose Outside Line 10. Sample Feature Buttons Dialog Box Page Page Page Page Removing the PassageWay Service Provider Select UnInstaller for Service ProviderPage Installing and Configuring the PassageWay Service Provider Page Using Partner Extension Programming What is Partner Extension Programming? What is Partner Extension Programming? Page Page Page System Administration Capabilities Helpful Hints Running Partner Extension Programming PassageWay for PartnerPartner Extension Programming Message Box Sample Reading Telephone Status Box Sample Partner Extension Programming File Troubleshooting General Troubleshooting PassageWay for Partner Troubleshooting Problem 6 You cannot make a call with the speakerphone Troubleshooting Troubleshooting Troubleshooting Troubleshooting Problem 18 You receive an error when you shut down Windows Problem 17 The PassageWay Link is not always detectedProblem 19 Your COM serial port is not recognized Troubleshooting Problem 24 a message box appears displaying the message Problem 27 a message box appears displaying the message Problem 25 a message box appears displaying the messageProblem 26 a message box appears displaying the message Problem 28 a message box appears displaying the messageProblem 30 a message box appears displaying the message Problem 31 a message box appears displaying the messageProblem 1 The LED is off PassageWay Adapter LEDTroubleshooting Partner Extension Programming Feature X with feature Y failed… Problem 4 Partner Extension Programming does not run Troubleshooting Connect Problem 1 Connect displays the message This applicationTroubleshooting Failure Code Failure Code -134 or Failure Code -131, -132, -133, orFailure Code -200 and above Troubleshooting Then terminates PC Serial Ports Background IRQ Mechanism Page IRQ Serial Ports Under Windows Workarounds and Solutions to IRQ Conflict Problem Page Page Selecting an Add-On Serial Port Card Page Index IN-2