Lucent Technologies 560-201-113 manual Helpful Hints

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Using PARTNER Extension Programming

Helpful Hints

When using PARTNER Extension Programming, keep in mind the following information:

Only program your telephone through PARTNER Extension Programming. PARTNER Extension Programming only keeps track of programming you perform through this application. If you program features via your telephone, you can cause PARTNER Extension

TProgramming to become out of sync with your telephone.

Read the programming of your telephone at regular intervals to insure that PARTNER Extension Programming is in sync with the current programming of your telephone. PARTNER Extension Programming can become out of sync with the programming of your telephone if either of the following actions occurs:

You program your telephone via your telephone, instead of using PARTNER Extension Programming.

The System Manager programs your telephone via Centralized TTelephone Programming or System Programming.

Do not save any files as “attset.img.” PARTNER Extension Programming uses this filename to store the current programming of your telephone. Every time you modify the programming of your telephone, PARTNER Extension Programming updates this file. If you save a file as “attset.img,” you will cause PARTNER Extension Programming to become out of sync with your telephone.

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Contents Getting Started Your Responsibility for Your Systems Security WWW Home Contents Using Partner Extension Programming Index Figures Introduction What is the PassageWay Service Provider?Connect Partner Extension ProgrammingAbout This Guide Page Conventions Used in This Guide User ResponsibilitiesGetting Help Overview Installing and Configuring PassageWay Service2 ProviderNew PassageWay Service Provider Users Installing and Configuring the PassageWay Service Provider PassageWay Service Provider Components Components of the PassageWay Adapter PassageWay Service Provider Requirements Page  Partner ACS Before You Begin Installing the PassageWay Adapter Connecting the Line Cord to the PassageWay Adapter Connecting the Modular Phone Cord to the PassageWay Adapter Page Installing the Software Page Page Page Find PassageWay Link Dialog Box Page Sample PassageWay Configurator COM Port Dialog Box Partner System Version Dialog Box Telephone Models Dialog Box Extension Number Dialog Box Sample Phone Line Information Dialog Box Choose Outside Line 10. Sample Feature Buttons Dialog Box Page Page Page Page Select UnInstaller for Service Provider Removing the PassageWay Service ProviderPage Installing and Configuring the PassageWay Service Provider Page Using Partner Extension Programming What is Partner Extension Programming? What is Partner Extension Programming? Page Page Page System Administration Capabilities Helpful Hints PassageWay for Partner Running Partner Extension ProgrammingPartner Extension Programming Message Box Sample Reading Telephone Status Box Sample Partner Extension Programming File Troubleshooting General Troubleshooting PassageWay for Partner Troubleshooting Problem 6 You cannot make a call with the speakerphone Troubleshooting Troubleshooting Troubleshooting Troubleshooting Problem 18 You receive an error when you shut down Windows Problem 17 The PassageWay Link is not always detectedProblem 19 Your COM serial port is not recognized Troubleshooting Problem 24 a message box appears displaying the message Problem 28 a message box appears displaying the message Problem 25 a message box appears displaying the messageProblem 26 a message box appears displaying the message Problem 27 a message box appears displaying the messageProblem 31 a message box appears displaying the message Problem 30 a message box appears displaying the messagePassageWay Adapter LED Problem 1 The LED is offTroubleshooting Partner Extension Programming Feature X with feature Y failed… Problem 4 Partner Extension Programming does not run Problem 1 Connect displays the message This application Troubleshooting ConnectTroubleshooting Failure Code Failure Code -134 or Failure Code -131, -132, -133, orFailure Code -200 and above Troubleshooting Then terminates PC Serial Ports Background IRQ Mechanism Page IRQ Serial Ports Under Windows Workarounds and Solutions to IRQ Conflict Problem Page Page Selecting an Add-On Serial Port Card Page Index IN-2