Lucent Technologies 560-201-113 manual Installing the PassageWay Adapter

Page 23

Installing and Configuring the PassageWay

Service Provider

Installing the PassageWay Adapter

This section describes how to connect the PassageWay adapter to your telephone, your PC, and the line jack. The PassageWay adapter provides an interface between the serial port on your PC and the Line jack on your telephone, enabling you to access the PARTNER system from your PC. The PassageWay adapter has a DB-25 connector for 25-pin serial ports. If you have a 9-pin serial port on your PC, use the 9-pin to 25-pin adapter included with PassageWay Solution to connect your PassageWay adapter to your serial port.

NOTE:

Do not install the PassageWay adapter while you are active on a call.

To install the PassageWay adapter:

1.Turn off your PC.

2.Unplug the line cord from your telephone.

3.Connect the line cord to the jack labeled “Line” on the PassageWay adapter (Figure 2-2).

2-10

Image 23

Contents Getting Started Your Responsibility for Your Systems Security WWW Home Contents Using Partner Extension Programming Index Figures Introduction What is the PassageWay Service Provider?Connect Partner Extension ProgrammingAbout This Guide Page Conventions Used in This Guide User ResponsibilitiesGetting Help Overview Installing and Configuring PassageWay Service2 ProviderNew PassageWay Service Provider Users Installing and Configuring the PassageWay Service Provider PassageWay Service Provider Components Components of the PassageWay Adapter PassageWay Service Provider Requirements Page  Partner ACS Before You Begin Installing the PassageWay Adapter Connecting the Line Cord to the PassageWay Adapter Connecting the Modular Phone Cord to the PassageWay Adapter Page Installing the Software Page Page Page Find PassageWay Link Dialog Box Page Sample PassageWay Configurator COM Port Dialog Box Partner System Version Dialog Box Telephone Models Dialog Box Extension Number Dialog Box Sample Phone Line Information Dialog Box Choose Outside Line 10. Sample Feature Buttons Dialog Box Page Page Page Page Select UnInstaller for Service Provider Removing the PassageWay Service ProviderPage Installing and Configuring the PassageWay Service Provider Page Using Partner Extension Programming What is Partner Extension Programming? What is Partner Extension Programming? Page Page Page System Administration Capabilities Helpful Hints PassageWay for Partner Running Partner Extension ProgrammingPartner Extension Programming Message Box Sample Reading Telephone Status Box Sample Partner Extension Programming File Troubleshooting General Troubleshooting PassageWay for Partner Troubleshooting Problem 6 You cannot make a call with the speakerphone Troubleshooting Troubleshooting Troubleshooting Troubleshooting Problem 19 Your COM serial port is not recognized Problem 17 The PassageWay Link is not always detectedProblem 18 You receive an error when you shut down Windows Troubleshooting Problem 24 a message box appears displaying the message Problem 28 a message box appears displaying the message Problem 25 a message box appears displaying the messageProblem 26 a message box appears displaying the message Problem 27 a message box appears displaying the messageProblem 31 a message box appears displaying the message Problem 30 a message box appears displaying the messagePassageWay Adapter LED Problem 1 The LED is offTroubleshooting Partner Extension Programming Feature X with feature Y failed… Problem 4 Partner Extension Programming does not run Problem 1 Connect displays the message This application Troubleshooting ConnectTroubleshooting Failure Code Failure Code -200 and above Failure Code -131, -132, -133, orFailure Code -134 or Troubleshooting Then terminates PC Serial Ports Background IRQ Mechanism Page IRQ Serial Ports Under Windows Workarounds and Solutions to IRQ Conflict Problem Page Page Selecting an Add-On Serial Port Card Page Index IN-2