Troubleshooting
Problem 20: You have problems placing calls on hold using a standard phone.
If you are using a standard phone with your PARTNER system and you place a call on hold, you should not place the handset in the cradle. If you do so, you will not be able to answer another incoming call. If left out of the cradle, you will be able to answer incoming calls in addition to reconnecting to the held call. This problem will be addressed in a later release.
Problem 21: You are unable to remove intercom calls from a conference.
If you are on a conference that includes internal (intercom) calls, you will find that you cannot remove the internal calls using the application. You will have to remove them manually from the phone. This problem will be addressed in a later release.
Problem 22: You are unable to add more parties to a conference.
If you have established a conference, there are times that you will not be able to add more parties to the conference. If parties that are currently on the conference drop from the conference, this information may not be properly reflected in the application. Once this occurs, it may not be possible to add more parties to the conference.
At this point, you will have to add more parties using the phone. After the conference is completed, you should restart the application to resync the application with your phone. This problem will be addressed in a later release.