Lucent Technologies 560-201-113 manual WWW Home

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Ordering Information

Call: Lucent Technologies BCS Publications Center

Voice 1 800 457-1235 International Voice 317 322-6791

Fax 1 800 457-1764 International Fax 317 322-6699 Write: Lucent Technologies BCS Publications Center

2855 North Franklin Road Indianapolis, IN 46219

Order: Document No. 560-201-113 Issue 2, August 1998

Fraud Intervention

If you suspect you are being victimized by toll fraud and you need technical support or assistance, call the Lucent Technologies National Customer Care Center at 1 800 643-2353.

To Get Help

If you have any questions about or problems with the PassageWay Service Provider that this Getting Started guide does not resolve, call the Lucent Technologies National Customer Care Center at 1 800 628-2888or your local Authorized Dealer.

WWW Home Page

The home page for Lucent Technologies is www.lucent.com. To get more information about PassageWay products, be sure to check the PassageWay home page at www.lucent.com/passageway.

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Contents Getting Started Your Responsibility for Your Systems Security WWW Home Contents Using Partner Extension Programming Index Figures Introduction What is the PassageWay Service Provider?Connect Partner Extension ProgrammingAbout This Guide Page Conventions Used in This Guide User ResponsibilitiesGetting Help Overview Installing and Configuring PassageWay Service2 ProviderNew PassageWay Service Provider Users Installing and Configuring the PassageWay Service Provider PassageWay Service Provider Components Components of the PassageWay Adapter PassageWay Service Provider Requirements Page  Partner ACS Before You Begin Installing the PassageWay Adapter Connecting the Line Cord to the PassageWay Adapter Connecting the Modular Phone Cord to the PassageWay Adapter Page Installing the Software Page Page Page Find PassageWay Link Dialog Box Page Sample PassageWay Configurator COM Port Dialog Box Partner System Version Dialog Box Telephone Models Dialog Box Extension Number Dialog Box Sample Phone Line Information Dialog Box Choose Outside Line 10. Sample Feature Buttons Dialog Box Page Page Page Page Select UnInstaller for Service Provider Removing the PassageWay Service ProviderPage Installing and Configuring the PassageWay Service Provider Page Using Partner Extension Programming What is Partner Extension Programming? What is Partner Extension Programming? Page Page Page System Administration Capabilities Helpful Hints PassageWay for Partner Running Partner Extension ProgrammingPartner Extension Programming Message Box Sample Reading Telephone Status Box Sample Partner Extension Programming File Troubleshooting General Troubleshooting PassageWay for Partner Troubleshooting Problem 6 You cannot make a call with the speakerphone Troubleshooting Troubleshooting Troubleshooting Troubleshooting Problem 17 The PassageWay Link is not always detected Problem 18 You receive an error when you shut down WindowsProblem 19 Your COM serial port is not recognized Troubleshooting Problem 24 a message box appears displaying the message Problem 28 a message box appears displaying the message Problem 25 a message box appears displaying the messageProblem 26 a message box appears displaying the message Problem 27 a message box appears displaying the messageProblem 31 a message box appears displaying the message Problem 30 a message box appears displaying the messagePassageWay Adapter LED Problem 1 The LED is offTroubleshooting Partner Extension Programming Feature X with feature Y failed… Problem 4 Partner Extension Programming does not run Problem 1 Connect displays the message This application Troubleshooting ConnectTroubleshooting Failure Code Failure Code -131, -132, -133, or Failure Code -134 orFailure Code -200 and above Troubleshooting Then terminates PC Serial Ports Background IRQ Mechanism Page IRQ Serial Ports Under Windows Workarounds and Solutions to IRQ Conflict Problem Page Page Selecting an Add-On Serial Port Card Page Index IN-2