Lucent Technologies 560-201-113 manual Introduction, What is the PassageWay Service Provider?

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Introduction

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What is the PassageWay

Service Provider?

The PassageWay® Service Provider is a device driver that enables applications that are compliant with the Microsoft Windows® Telephony Application Programming Interface (TAPI) (such as PassageWay Telephony Manager) to communicate with your telephone and your company's PARTNER® Communications System. The PassageWay Service Provider accepts the basic TAPI requests from your TAPI-compliant application and translates these requests into instructions to the PassageWay adapter to control your telephone and interact with your company’s PARTNER system.

The PassageWay Service Provider runs with Microsoft® Windows® NT Server

4.0or later, Microsoft Windows NT Workstation 4.0 or later, Microsoft Windows 95, Microsoft Windows version 3.1 or later, and Microsoft Windows for Workgroups version 3.11 or later and provides you with an interface between your PC and your company's PARTNER system via your telephone.

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Contents Getting Started Your Responsibility for Your Systems Security WWW Home Contents Using Partner Extension Programming Index Figures What is the PassageWay Service Provider? IntroductionPartner Extension Programming ConnectAbout This Guide Page User Responsibilities Conventions Used in This GuideGetting Help Installing and Configuring PassageWay Service2 Provider OverviewNew PassageWay Service Provider Users Installing and Configuring the PassageWay Service Provider PassageWay Service Provider Components Components of the PassageWay Adapter PassageWay Service Provider Requirements Page  Partner ACS Before You Begin Installing the PassageWay Adapter Connecting the Line Cord to the PassageWay Adapter Connecting the Modular Phone Cord to the PassageWay Adapter Page Installing the Software Page Page Page Find PassageWay Link Dialog Box Page Sample PassageWay Configurator COM Port Dialog Box Partner System Version Dialog Box Telephone Models Dialog Box Extension Number Dialog Box Sample Phone Line Information Dialog Box Choose Outside Line 10. Sample Feature Buttons Dialog Box Page Page Page Page Removing the PassageWay Service Provider Select UnInstaller for Service ProviderPage Installing and Configuring the PassageWay Service Provider Page Using Partner Extension Programming What is Partner Extension Programming? What is Partner Extension Programming? Page Page Page System Administration Capabilities Helpful Hints Running Partner Extension Programming PassageWay for PartnerPartner Extension Programming Message Box Sample Reading Telephone Status Box Sample Partner Extension Programming File Troubleshooting General Troubleshooting PassageWay for Partner Troubleshooting Problem 6 You cannot make a call with the speakerphone Troubleshooting Troubleshooting Troubleshooting Troubleshooting Problem 19 Your COM serial port is not recognized Problem 17 The PassageWay Link is not always detectedProblem 18 You receive an error when you shut down Windows Troubleshooting Problem 24 a message box appears displaying the message Problem 25 a message box appears displaying the message Problem 26 a message box appears displaying the messageProblem 27 a message box appears displaying the message Problem 28 a message box appears displaying the messageProblem 30 a message box appears displaying the message Problem 31 a message box appears displaying the messageProblem 1 The LED is off PassageWay Adapter LEDTroubleshooting Partner Extension Programming Feature X with feature Y failed… Problem 4 Partner Extension Programming does not run Troubleshooting Connect Problem 1 Connect displays the message This applicationTroubleshooting Failure Code Failure Code -200 and above Failure Code -131, -132, -133, orFailure Code -134 or Troubleshooting Then terminates PC Serial Ports Background IRQ Mechanism Page IRQ Serial Ports Under Windows Workarounds and Solutions to IRQ Conflict Problem Page Page Selecting an Add-On Serial Port Card Page Index IN-2