Lucent Technologies 560-201-113 manual Workarounds and Solutions to IRQ Conflict Problem

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PC Serial Ports

Workarounds and Solutions to the

IRQ Conflict Problem

It is important to remember that the IRQ conflict is a problem in hardware; it cannot be resolved in software alone. Consequently, there are only three alternatives for working around or resolving it:

Workaround 1: Configure your serial devices such that you use only two at any one time, and those two use serial ports with unique IRQs.

This is the simplest workaround to the IRQ conflict problem, but it does not solve the underlying conflict. The idea is to assign your peripheral devices to your available serial ports in such a way as to avoid using any devices simultaneously which might conflict. For example, if you have a serial mouse on COM1 (IRQ4), a fax/modem card on COM2 (IRQ3), and your telephone on COM3 (IRQ4), you cannot effectively use the PassageWay Service Provider since you need to use your mouse under Windows while TAPI applications are running.

A better arrangement would be to move the PassageWay Service Provider to COM4 (IRQ3), which then could be safely used with your mouse on COM1 (IRQ4). In this case, the workaround is to avoid trying to use the PassageWay Service Provider at the same time you use the fax/modem on COM2, since the conflict now would be over IRQ3 (COM2 and COM4).

Workaround 2: Replace one or more of your serial peripherals with equivalent devices that do not require a serial port.

The idea with this approach is to eliminate the conflict by reducing the number of peripherals in your system that require serial ports. For example, replacing a serial mouse with a bus mouse (that is, a mouse that requires its own add-on card) would make another serial port available that then could be used by another device.

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Contents Getting Started Your Responsibility for Your Systems Security WWW Home Contents Using Partner Extension Programming Index Figures What is the PassageWay Service Provider? IntroductionPartner Extension Programming ConnectAbout This Guide Page User Responsibilities Conventions Used in This GuideGetting Help Installing and Configuring PassageWay Service2 Provider OverviewNew PassageWay Service Provider Users Installing and Configuring the PassageWay Service Provider PassageWay Service Provider Components Components of the PassageWay Adapter PassageWay Service Provider Requirements Page  Partner ACS Before You Begin Installing the PassageWay Adapter Connecting the Line Cord to the PassageWay Adapter Connecting the Modular Phone Cord to the PassageWay Adapter Page Installing the Software Page Page Page Find PassageWay Link Dialog Box Page Sample PassageWay Configurator COM Port Dialog Box Partner System Version Dialog Box Telephone Models Dialog Box Extension Number Dialog Box Sample Phone Line Information Dialog Box Choose Outside Line 10. Sample Feature Buttons Dialog Box Page Page Page Page Removing the PassageWay Service Provider Select UnInstaller for Service ProviderPage Installing and Configuring the PassageWay Service Provider Page Using Partner Extension Programming What is Partner Extension Programming? What is Partner Extension Programming? Page Page Page System Administration Capabilities Helpful Hints Running Partner Extension Programming PassageWay for PartnerPartner Extension Programming Message Box Sample Reading Telephone Status Box Sample Partner Extension Programming File Troubleshooting General Troubleshooting PassageWay for Partner Troubleshooting Problem 6 You cannot make a call with the speakerphone Troubleshooting Troubleshooting Troubleshooting Troubleshooting Problem 17 The PassageWay Link is not always detected Problem 18 You receive an error when you shut down WindowsProblem 19 Your COM serial port is not recognized Troubleshooting Problem 24 a message box appears displaying the message Problem 27 a message box appears displaying the message Problem 25 a message box appears displaying the messageProblem 26 a message box appears displaying the message Problem 28 a message box appears displaying the messageProblem 30 a message box appears displaying the message Problem 31 a message box appears displaying the messageProblem 1 The LED is off PassageWay Adapter LEDTroubleshooting Partner Extension Programming Feature X with feature Y failed… Problem 4 Partner Extension Programming does not run Troubleshooting Connect Problem 1 Connect displays the message This applicationTroubleshooting Failure Code Failure Code -131, -132, -133, or Failure Code -134 orFailure Code -200 and above Troubleshooting Then terminates PC Serial Ports Background IRQ Mechanism Page IRQ Serial Ports Under Windows Workarounds and Solutions to IRQ Conflict Problem Page Page Selecting an Add-On Serial Port Card Page Index IN-2