Lucent Technologies 560-201-113 manual  Partner ACS

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Installing and Configuring the PassageWay

Service Provider

The PassageWay Service Provider operates with all versions of the following PARTNER systems:

PARTNER ACS

PARTNER Endeavor

PARTNER II

PARTNER Plus

PARTNER

NOTE:

Throughout this document, the term PARTNER is used to refer to all of the systems listed above.

For caller ID capabilities, you must have:

a PARTNER ACS, a PARTNER Endeavor, or a PARTNER II Release 3.0 or later system. A PARTNER ACS will provide caller ID (if available) for all outside lines connected to the control unit, a 206EC module, or a 400EC module. A PARTNER Endeavor will provide caller ID (if available) for all outside lines connected to the control unit or a 362EC module. A PARTNER II Release 3.0 or later system will provide caller ID (if available) for all outside lines connected to a 206EC module or a 400EC module.

outside lines subscribed to caller ID from your local telephone company.

a system telephone that has a display and a Caller ID Inspect button programmed. The Caller ID Inspect button is a display feature button that shows you call-related information for an incoming call when you are already active on a call.

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Contents Getting Started Your Responsibility for Your Systems Security WWW Home Contents Using Partner Extension Programming Index Figures Introduction What is the PassageWay Service Provider?Connect Partner Extension ProgrammingAbout This Guide Page Conventions Used in This Guide User ResponsibilitiesGetting Help Overview Installing and Configuring PassageWay Service2 ProviderNew PassageWay Service Provider Users Installing and Configuring the PassageWay Service Provider PassageWay Service Provider Components Components of the PassageWay Adapter PassageWay Service Provider Requirements Page  Partner ACS Before You Begin Installing the PassageWay Adapter Connecting the Line Cord to the PassageWay Adapter Connecting the Modular Phone Cord to the PassageWay Adapter Page Installing the Software Page Page Page Find PassageWay Link Dialog Box Page Sample PassageWay Configurator COM Port Dialog Box Partner System Version Dialog Box Telephone Models Dialog Box Extension Number Dialog Box Sample Phone Line Information Dialog Box Choose Outside Line 10. Sample Feature Buttons Dialog Box Page Page Page Page Select UnInstaller for Service Provider Removing the PassageWay Service ProviderPage Installing and Configuring the PassageWay Service Provider Page Using Partner Extension Programming What is Partner Extension Programming? What is Partner Extension Programming? Page Page Page System Administration Capabilities Helpful Hints PassageWay for Partner Running Partner Extension ProgrammingPartner Extension Programming Message Box Sample Reading Telephone Status Box Sample Partner Extension Programming File Troubleshooting General Troubleshooting PassageWay for Partner Troubleshooting Problem 6 You cannot make a call with the speakerphone Troubleshooting Troubleshooting Troubleshooting Troubleshooting Problem 17 The PassageWay Link is not always detected Problem 18 You receive an error when you shut down WindowsProblem 19 Your COM serial port is not recognized Troubleshooting Problem 24 a message box appears displaying the message Problem 26 a message box appears displaying the message Problem 25 a message box appears displaying the messageProblem 27 a message box appears displaying the message Problem 28 a message box appears displaying the messageProblem 31 a message box appears displaying the message Problem 30 a message box appears displaying the messagePassageWay Adapter LED Problem 1 The LED is offTroubleshooting Partner Extension Programming Feature X with feature Y failed… Problem 4 Partner Extension Programming does not run Problem 1 Connect displays the message This application Troubleshooting ConnectTroubleshooting Failure Code Failure Code -131, -132, -133, or Failure Code -134 orFailure Code -200 and above Troubleshooting Then terminates PC Serial Ports Background IRQ Mechanism Page IRQ Serial Ports Under Windows Workarounds and Solutions to IRQ Conflict Problem Page Page Selecting an Add-On Serial Port Card Page Index IN-2