Troubleshooting, Assistance or Service

KitchenAid KFRU488TSS installation instructions Troubleshooting, Assistance or Service, U.S.A

TROUBLESHOOTING

Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.

Nothing will operate

■Is the main or regulator gas shutoff valve in the off position?

See Installation Instructions.

■Is the grill properly connected to the gas supply? Contact a trained repair specialist or see Installation Instructions.

WARNING

Electrical Shock Hazard

Plug into a grounded 3 prong outlet.

Do not remove ground prong.

Do not use an adapter.

Failure to follow these instructions can result in death, fire, or electrical shock.

■Is the power supply cord unplugged? Plug into a grounded 3 prong outlet.

■Has a household fuse blown, or has a circuit breaker tripped?

Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician.

■Is the 5,000 mAmp power transformer unplugged? Plug into the single-prong plug in the receptacle on the left underside of the built-in grill.

Drawer does not slide properly

■Has the drawer been mounted properly on the slides? See “Warming Drawer Care” section.

■Has the drawer been overloaded?

The weight inside the drawer should not exceed 100 lbs (45 kg).

■Is the drawer load uneven?

Redistribute the food to balance the weight evenly.

Excessive moisture on the drawer

■Did you preheat the drawer?

Preheat the drawer before each use. See “Warming Drawer Use” section.

■Is the MOIST-DRY setting correct?

Set the MOIST-DRY slide to DRY to vent the moisture.

Cooking results not what expected

■The exterior of beef and pork may become very dark, but not burnt. This is normal. The interior will remain tender and juicy. Poultry will also darken, especially in areas not covered by skin.

ASSISTANCE OR SERVICE

Before calling for assistance or service, please check “Troubleshooting.” It may save you the cost of a service call. If you still need help, follow the instructions below.

When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request.

If you need replacement parts

If you need to order replacement parts, we recommend that you use only factory specified parts. These factory specified parts will fit right and work right because they are made with the same precision used to build every new KITCHENAID® appliance.

To locate factory specified parts in your area, call us or your nearest KitchenAid designated service center.

In the U.S.A.

Call the KitchenAid Customer eXperience Center toll free:

1-800-422-1230.

Our consultants provide assistance with:

■Features and specifications on our full line of appliances.

■Installation information.

■Use and maintenance procedures.

■Accessory and repair parts sales.

■Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.).

■Referrals to local dealers, repair parts distributors and service companies. KitchenAid designated service technicians are trained to fulfill the product warranty and provide after- warranty service, anywhere in the United States.

To locate the KitchenAid designated service company in your area, you can also look in your telephone directory Yellow Pages.

For further assistance

If you need further assistance, you can write to KitchenAid with any questions or concerns at:

KitchenAid Brand Home Appliances

Customer eXperience Center

553 Benson Road

Benton Harbor, MI 49022-2692

Please include a daytime phone number in your correspondence.

KFRU488TSS specifications

The KitchenAid KFRU488TSS, KFRU488VSS, KFRS361TSS, KFRU368TSS, and KFRS271TSS represent a range of high-performance refrigerators designed for modern kitchens that demand style, functionality, and advanced technology. Each model is fortified with unique features that cater to various culinary needs while showcasing KitchenAid's commitment to quality and innovation.

The KFRU488TSS and KFRU488VSS are distinguished by their spacious French door design, which offers unparalleled access to fresh and frozen foods. Both models feature a generous capacity, allowing users to store large quantities of groceries effortlessly. A key highlight is the Preserva Food Care System, which uses a combination of a two-tiered cooling system and humidity-controlled crisper drawers to maintain optimal conditions for different food types. This technology extends the freshness of produce and prevents cross-contamination of odors.

The KFRS361TSS and KFRU368TSS models come equipped with the signature KitchenAid salt/pepper shakers and ice dispensers, bridging practicality with design. They boast the ExtendFresh Temperature Management System that monitors and adjusts temperatures in both fresh and frozen compartments, ensuring food retains its taste and texture. Additionally, these refrigerators feature an internal water dispenser, giving convenient access to chilled water without sacrificing space on the door.

For consumers focused on energy efficiency, the KFRS271TSS stands out with its Energy Star certification, signifying lower energy consumption without compromising performance. This model also incorporates a sleek, stainless steel finish that not only complements any kitchen aesthetic but also resists fingerprints and smudges for easy maintenance.

Another commonality among these KitchenAid models is their intuitive digital controls, which allow for precise temperature regulation and user-friendly navigation of different settings. Moreover, the LED lighting illuminates every corner of the refrigerator, making it easy to locate items.

In summary, the KitchenAid KFRU488TSS, KFRU488VSS, KFRS361TSS, KFRU368TSS, and KFRS271TSS embody a fusion of style, technology, and practicality, catering to the needs of modern households. With advanced preservation systems, energy efficiency, and user-centric features, these refrigerators exemplify KitchenAid's dedication to enhancing the culinary experience.