Troubleshooting, The burner lighting tube, Symptoms

TROUBLESHOOTING

PROBLEM	CHECK	SOLUTION

Burners burn with a yellow or orange flame, in	Inspect Spider/Insect Screens for possible obstructions..	Clean Spider/Insect Screens (refer to “ANNUAL
conjunction with the smell of gas (This is normal for	(Blockage of holes..)	MAINTENANCE”)..
the burner lighting tube).
the burner lighting tube).	Is fuel hose bent or kinked?	Straighten fuel hose..
Symptoms:	Is fuel hose bent or kinked?	Straighten fuel hose..

	Does Burner light with a match?	Clean burners (refer to “MAINTENANCE”)..
Burner does not light, or flame is low in HI position.	Does Burner light with a match?	Clean burners (refer to “MAINTENANCE”)..

	Did you use the snap igniter several times until the main	Make sure to hold the control knob in for two seconds
	Did you use the snap igniter several times until the main	Make sure to hold the control knob in for two seconds
	burner lit (refer to “MAIN BURNER IGNITION”)?	after snapping the igniter and seeing the orange flame
		from the burner lighting tube..

	Does the igniter work? Do you see a spark when you	Try manually lighting the burner (refer to “MAIN BURNER
	repeatedly use the snap igniter?	MANUAL IGNITION”).. Call customer service..

Experiencing flare-ups:	Are you preheating barbecue in the prescribed manner?	All burners on HI for 10 to 15 minutes for preheating..
m CAUTION: Do not line the slide out
m CAUTION: Do not line the slide out	Are the cooking grates and Flavorizer® bars heavily	Clean thoroughly (refer to “CLEANING”)..
grease tray with aluminum foil.	coated with burned-on grease?
grease tray with aluminum foil.
	Is the bottom tray “dirty” and not allowing grease to flow	Clean bottom tray..
	into catch pan?

Burner flame pattern is erratic. Flame is low when	Are burners clean?	Clean burners (refer to “MAINTENANCE”)..
burner is on HI. Flames do not run the whole length
of the burner tube.

Inside of lid appears to be “peeling.” (Resembles	The lid is porcelain enamel or stainless steel, not paint..	Clean thoroughly (refer to “CLEANING”)..
paint peeling.)	It cannot “peel”.. What you are seeing is baked on grease
	that has turned to carbon and is flaking off..
	THIS IS NOT A DEFECT.

Cabinet doors are not aligned.	Check the adjustment pin on the bottom of each door..	Loosen adjustment nut/s.. Slide door/s until aligned..
		Tighten nut..

If problems cannot be corrected by using these methods, please contact the Customer Service Representative in your area using the contact information on our web site. Log onto www.weber.com®.

TROUBLESHOOTING

Burners burn with a yellow or orange flame, in

conjunction with the smell of gas (This is normal for

the burner lighting tube).

Symptoms:

Burner does not light, or flame is low in HI position.

Experiencing flare-ups:

Burner flame pattern is erratic. Flame is low when

burner is on HI. Flames do not run the whole length

of the burner tube.

Inside of lid appears to be “peeling.” (Resembles

paint peeling.)

THIS IS NOT A DEFECT.

Cabinet doors are not aligned.