no spare battery is available, remove the installed battery for five seconds, then
reinsert it and run a battery insertion
If the problem continues, do not use the HeartStart. Attend to the patient,
providing CPR if needed, until Emergency Medical Services Personnel arrive.
Troubleshooting while the HeartStart is in use
(green Ready light is solid)
HeartStart tells you:
... to replace the battery immediately
... there is no cartridge installed, and
... to insert a pads cartridge
... to press the pads firmly to the skin
... to make sure the pads have been removed from the liner
... the pads should not be touching the patient’s clothing.
... to insert new pads cartridge
possible cause
The battery is nearly depleted. The defibrillator will turn off if a new battery is not inserted.
•The pads cartridge has been removed.
•The pads cartridge has been damaged.
•The pads are not properly applied to the patient.
•The pads are not making good contact with the patient's bare chest because of moisture or excessive hair.
•The pads are touching each other.
•The pads may not have been removed from the liner or may be on the patient’s clothing.
The pads cartridge has been opened and the pads peeled off the liner, but the pads have not been successfully attached to the patient. There may be a problem with the pads cartridge.
recommended action
Replace the battery with a new battery immediately.
Insert a new pads cartridge.
•Make sure that the pads are sticking completely to the patient’s skin.
•If the pads are not sticking, dry the patient's chest and shave or clip any excessive chest hair.
•Reposition the pads.
•Make sure the pads are not on the liner or the patient’s clothing.
If the voice instruction continues after you do these things, insert another pads cartridge.
Replace the damaged pads cartridge. Pull up the handle on the cartridge cover, and replace pads on patient with new pads to continue with the rescue.