Toshiba DKT3000/2000 manual Basics, Important Read First, What’s My Line?

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The Basics

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This chapter shows you the basic operation of your DKT3000-series or DKT2000- series telephone.

Important! The text in this chapter applies to both the DKT3000-series and DKT2000-series telephones, unless otherwise noted.

Important - Read First

Be sure to check with your CTX System Administrator and make sure you know which features are enabled on your system. Use the check boxes throughout this book to mark which features you have.

Note LEDs on your telephone flash at different speeds depending on the function performed. Flash rates can be found under “LED Indicator Details” on page 73.

What’s My Line?

Throughout this guide, the word “Line” is mentioned. For example, you will be instructed to “select a Line.” “Line” can be:

Line￿button

Pooled Line Group button

Group Line button

Line out requiring an access code - where you enter an outside line or line group access code (for example, dialing ￿ to get an outside line).

Check mark which Line type you have, then use that selection when instructed to “select a Line.”

Strata CTX DKT3000/2000-Series Telephone 05/02

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Contents DKT3000/2000-Series Digital Telephone User Guide Publication Information Toshiba America Information SYSTEMS, INC. Tais Toshiba America Information Systems, Inc Contents Advanced Operation Iii DKT3014 LCD Features Appendix a Centrex Application Appendix a Centrex Application Organization IntroductionConventions How to Use This GuideSee Figure Related Documents/MediaIntroduction DKT3000-series Telephones Grand TourGrand Tour Fixed ButtonsLiquid Crystal Display Flexible ButtonsAn illustration of the DKT2020-SD is shown on the next DKT2000-series TelephonesDKT2020-SD Telephone Line Buttons Basics Important Read FirstWhat’s My Line? Which Outgoing/Incoming Call Features Do I Have? Hot Dialing Making a CallSpkr Button HandsetAnswering a Call Switching Between Handset and SpeakerphoneSpeaker Handsfree AnswerbackResponding to a Lit Msg LED Message WaitingTurning On/Off Message Waiting LED on Another Extension MicrophoneCall Transfer To transfer a call directly to Voice Mail VMTo perform Call Transfer Immediate To conference calls Conference CallsTo transfer conference control To hold a conference callAdding Voice Mail to a Conference Connecting Two Outside LinesExclusive Hold HoldAutomatic Hold Consultation HoldLCD Contrast Adjustments Volume ControlTo adjust the handset volume To adjust handset Beep ToneLCD Contrast Adjustments Advanced Operation Using Your LCDPhones only. The following table defines Soft Key Prompts Soft KeysSoft Key Example Advisory Messages To set an advisory messageTo clear the registered message Account Code Calls To dial using Forced Account CodesVerified/Non-Verified Account Codes Forced Account CodesTo dial using the Account Code button To enter an Account Code using access codesVoluntary Account Codes Verified/Non-Verified To cancel Automatic Busy Redial Automatic Busy RedialTo activate Automatic Busy Redial To cancel ACB Automatic CallbackTo set Automatic Callback To enable background music on your telephone speaker To cancel background music on your telephone speakerBackground Music System Call ForwardStation Call Forward CategoriesTo change your Pass Code Call Forward SettingsPoint in the sequence To use the Call Forward button sequenceCall Forward Incoming Line Call Set for Another Station Call History Call Park OrbitsTo view Call History Group Pickup Call PickupTo park a call To retrieve a parked callTo perform Call Pickup Page/Internal Call PickupTo answer a waiting call by placing the current call on hold Call WaitingDirect Inward System Access Disa Direct Station Selection Buttons HotlineTo connect directly to another station’s extension Do Not Disturb Distinctive RingingTo activate DND on your Primary extension To activate DND on a non-Primary extensionDoor Locks Setting DND for Another ExtensionTo answer a door phone call Door PhonesLanguage Codes Emergency RingdownTo call/monitor a door phone To call from a door phoneTo make an OCA call Off-hook Call AnnounceTo answer a Handset OCA call To answer a Speaker OCA callBusy Override Override CallsDo Not Disturb Override To use Busy OverrideDestination Restriction/Traveling Class Override Executive OverrideTo perform Executive Override To use Destination Restriction or Traveling Class OverrideTo perform Class of Service Override Class of Service OverridePaging Privacy OverrideAnswering a All CallEmergency Privacy To set/cancel PrivacyRedial To use Privacy ReleaseSpeed Dial Making a Call Using Speed DialStoring a Station Speed Dial Number To store a Station Speed Dial Number using an Access CodeAdvanced Speed Dial Operation CTX System AdministrationTo change Tone Dialing Tone/Pulse DialingVoice Mail Soft Keys Voice Mail Direct TransferVoice Mail Soft Keys Advanced Operation Pause Call Recording To record a call Other Voice Mail FeaturesDKT3014 LCD Features Direct Station Selection Directory and Speed Dial ListingsInternal Directory and External Directory System Speed Dial and Personal Speed DialAlphanumeric Entry Dial Pad Alphanumeric Characters DKT3014 LCD Features User Programming Programming Feature ButtonsFlexible Button Codes User Programming ModeFlexible Button Codes Setting/Changing a Flexible Button’s FunctionChanging a One Touch Button One Touch ButtonsTo Use a One Touch Button Setting/Changing a Personal Speed Dial CodeFeature Access Codes Feature CodesQI7UQ Code 1~15 digits + User Programming + Ext. Number Incoming Call LED Indicator DetailsUser Programming DADM/DSS Console Buttons and LEDs DadmFeatures DSS ConsoleDSS Buttons Calling a Station Transferring to an Idle StationTo transfer a call to an idle station Call Answering Outside Line Call Transfer with Camp-onSpeed Dial To transfer call to a busy stationCall Forward Override DSS Override PagingNight Transfer Button To override call forward with your DSS ConsoleCentrex Application Centrex Feature ButtonsFlexible Directory Numbering Ringing RepeatDelayed Ringing Definitions Button LabelsButton Labels Button Labels Button Labels Index Isdn LCR Index