Toshiba DKT3000/2000 manual Call Park Orbits, To view Call History

Page 46

Advanced Operation

Call History

Call History

Incoming calls with Caller ID or ANI information can be optionally recorded into a rolling list for the station where the call is ringing. The call is placed in the list along with the number, name (if provided), time and date of the call, and status of the call

(answered, abandoned, or redirected). You can access this list from an LCD telephone with a flexible &DOOHU￿,' button.

To view Call History

When your station is idle, press the &DOOHU￿,' button. The Caller ID LED lights green and the latest record displays.

Press 9RO for the next record; press 9RO for the previous record.

To view the call date, time and status, press 3DJH (press again to toggle to call name/number).

Call Park Orbits

The Call Park feature enables you to hold a call temporarily in a location other than your telephone. These areas are called orbits. You or another telephone user can retrieve a parked call from its orbit by specifying the orbit number. You can specify one of 20 General Park Orbits (7000~7019) or a valid extension number within the system.

Once you have parked a call in an orbit, you can:

Hang up and retrieve the parked call at a later time

Originate another call

Access a voice paging device to announce the parked call for pickup from another station

If you park a call and it is not retrieved, it will recall to the parking station and one of the following occurs:

If your station is idle when the system Call Park recall timer expires, the parked call automatically recalls to your station.

If your station is busy, the parked call camps on.

If you have an LCD telephone, you can let the system automatically select an available orbit number which displays on your LCD.

32

Strata CTX DKT3000/2000-Series Telephone 05/02

Image 46
Contents DKT3000/2000-Series Digital Telephone User Guide Publication Information Toshiba America Information SYSTEMS, INC. Tais Toshiba America Information Systems, Inc Contents Advanced Operation Iii DKT3014 LCD Features Appendix a Centrex Application Appendix a Centrex Application Introduction OrganizationHow to Use This Guide ConventionsRelated Documents/Media See FigureIntroduction Grand Tour DKT3000-series TelephonesFixed Buttons Grand TourFlexible Buttons Liquid Crystal DisplayDKT2000-series Telephones An illustration of the DKT2020-SD is shown on the nextDKT2020-SD Telephone Line Buttons Important Read First BasicsWhat’s My Line? Which Outgoing/Incoming Call Features Do I Have? Spkr Button Making a CallHot Dialing HandsetSpeaker Switching Between Handset and SpeakerphoneAnswering a Call Handsfree AnswerbackMessage Waiting Responding to a Lit Msg LEDMicrophone Turning On/Off Message Waiting LED on Another ExtensionTo transfer a call directly to Voice Mail VM Call TransferTo perform Call Transfer Immediate To transfer conference control Conference CallsTo conference calls To hold a conference callConnecting Two Outside Lines Adding Voice Mail to a ConferenceAutomatic Hold HoldExclusive Hold Consultation HoldTo adjust the handset volume Volume ControlLCD Contrast Adjustments To adjust handset Beep ToneLCD Contrast Adjustments Using Your LCD Advanced OperationSoft Keys Phones only. The following table defines Soft Key PromptsSoft Key Example To set an advisory message Advisory MessagesTo clear the registered message Verified/Non-Verified Account Codes To dial using Forced Account CodesAccount Code Calls Forced Account CodesTo enter an Account Code using access codes To dial using the Account Code buttonVoluntary Account Codes Verified/Non-Verified Automatic Busy Redial To cancel Automatic Busy RedialTo activate Automatic Busy Redial Automatic Callback To cancel ACBTo set Automatic Callback To cancel background music on your telephone speaker To enable background music on your telephone speakerBackground Music Station Call ForwardSystem Call Forward Categories Call Forward Settings To change your Pass CodeTo use the Call Forward button sequence Point in the sequenceCall Forward Incoming Line Call Set for Another Station Call Park Orbits Call HistoryTo view Call History To park a call Call PickupGroup Pickup To retrieve a parked callPage/Internal Call Pickup To perform Call PickupCall Waiting To answer a waiting call by placing the current call on holdDirect Station Selection Buttons Hotline Direct Inward System Access DisaTo connect directly to another station’s extension To activate DND on your Primary extension Distinctive RingingDo Not Disturb To activate DND on a non-Primary extensionSetting DND for Another Extension Door LocksDoor Phones To answer a door phone callTo call/monitor a door phone Emergency RingdownLanguage Codes To call from a door phoneTo answer a Handset OCA call Off-hook Call AnnounceTo make an OCA call To answer a Speaker OCA callDo Not Disturb Override Override CallsBusy Override To use Busy OverrideTo perform Executive Override Executive OverrideDestination Restriction/Traveling Class Override To use Destination Restriction or Traveling Class OverridePaging Class of Service OverrideTo perform Class of Service Override Privacy OverrideAll Call Answering aEmergency Redial To set/cancel PrivacyPrivacy To use Privacy ReleaseMaking a Call Using Speed Dial Speed DialTo store a Station Speed Dial Number using an Access Code Storing a Station Speed Dial NumberCTX System Administration Advanced Speed Dial OperationTone/Pulse Dialing To change Tone DialingVoice Mail Direct Transfer Voice Mail Soft KeysVoice Mail Soft Keys Advanced Operation Pause Call Recording Other Voice Mail Features To record a callDKT3014 LCD Features Directory and Speed Dial Listings Direct Station SelectionSystem Speed Dial and Personal Speed Dial Internal Directory and External DirectoryAlphanumeric Entry Dial Pad Alphanumeric Characters DKT3014 LCD Features Programming Feature Buttons User ProgrammingUser Programming Mode Flexible Button CodesSetting/Changing a Flexible Button’s Function Flexible Button CodesOne Touch Buttons Changing a One Touch ButtonSetting/Changing a Personal Speed Dial Code To Use a One Touch ButtonFeature Codes Feature Access CodesQI7UQ Code 1~15 digits + User Programming + Ext. Number LED Indicator Details Incoming CallUser Programming DADM/DSS Console Dadm Buttons and LEDsDSS Console FeaturesDSS Buttons Transferring to an Idle Station Calling a StationTo transfer a call to an idle station Speed Dial Call Transfer with Camp-onCall Answering Outside Line To transfer call to a busy stationNight Transfer Button PagingCall Forward Override DSS Override To override call forward with your DSS ConsoleFlexible Directory Numbering Centrex Feature ButtonsCentrex Application Ringing RepeatDelayed Ringing Button Labels DefinitionsButton Labels Button Labels Button Labels Index Isdn LCR Index