Toshiba DKT3000/2000 Off-hook Call Announce, To make an OCA call, To answer a Handset OCA call

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Advanced Operation

Off-hook Call Announce

Off-hook Call Announce

Off-hook Call Announce (OCA) enables you to complete a call to a busy digital telephone. Your telephone must be programmed to either announce automatically or to announce after you press a button on your dial pad. The destination telephone must be programmed to accept an OCA. The announcement may be delivered over the handset or the speaker.

Handset OCA Announce can operate on any digital telephone. Speaker OCA requires the addition of a special circuit board inside the DKT speakerphone.

To make an OCA call

Manual – Dial an extension. When you hear busy tone, press ￿ and, after one long tone, you can talk through the speaker of the destination telephone. The person you are calling has answering options described below.

Automatic – If your telephone and the extension you are calling have been

programmed for Automatic OCA, you can talk through the speaker of the destination telephone without hearing the busy tone and without dialing ￿.

To answer a Handset OCA call

While you have a call in progress, you hear one tone in your handset to indicate that a second station is calling.

Press 0VJ to toggle between the new and original callers.

You talk to the new caller for as long as you hold down 0LF. When you release the button, you return to the original caller. In both cases, neither caller can hear the other. Your LCD indicates which station or CO line you are connected to.

To answer a Speaker OCA call

1. While you have a handset call in progress and you hear one tone, this indicates that a second station is calling. The second caller connects to the speaker in your telephone. The Spkr LED flashes and the Mic LED lights. You will be speaking to the first caller through your handset and the second caller through the microphone.

Press 0LF; the Mic LED turns Off. You will no longer be talking to the second caller, although he/she can still speak through your speaker.

2.Press 0LF again to reconnect to the second caller. You can toggle as often as you choose. If you do not want the first caller to hear your conversation with the second caller, cover the mouthpiece of your handset.

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Contents DKT3000/2000-Series Digital Telephone User Guide Publication Information Toshiba America Information SYSTEMS, INC. Tais Toshiba America Information Systems, Inc Contents Advanced Operation Iii DKT3014 LCD Features Appendix a Centrex Application Appendix a Centrex Application Organization IntroductionConventions How to Use This GuideSee Figure Related Documents/MediaIntroduction DKT3000-series Telephones Grand TourGrand Tour Fixed ButtonsLiquid Crystal Display Flexible ButtonsAn illustration of the DKT2020-SD is shown on the next DKT2000-series TelephonesDKT2020-SD Telephone Line Buttons Important Read First BasicsWhat’s My Line? Which Outgoing/Incoming Call Features Do I Have? Handset Making a CallHot Dialing Spkr ButtonHandsfree Answerback Switching Between Handset and SpeakerphoneAnswering a Call SpeakerResponding to a Lit Msg LED Message WaitingTurning On/Off Message Waiting LED on Another Extension MicrophoneTo transfer a call directly to Voice Mail VM Call TransferTo perform Call Transfer Immediate To hold a conference call Conference CallsTo conference calls To transfer conference controlAdding Voice Mail to a Conference Connecting Two Outside LinesConsultation Hold HoldExclusive Hold Automatic HoldTo adjust handset Beep Tone Volume ControlLCD Contrast Adjustments To adjust the handset volumeLCD Contrast Adjustments Advanced Operation Using Your LCDPhones only. The following table defines Soft Key Prompts Soft KeysSoft Key Example To set an advisory message Advisory MessagesTo clear the registered message Forced Account Codes To dial using Forced Account CodesAccount Code Calls Verified/Non-Verified Account CodesTo enter an Account Code using access codes To dial using the Account Code buttonVoluntary Account Codes Verified/Non-Verified Automatic Busy Redial To cancel Automatic Busy RedialTo activate Automatic Busy Redial Automatic Callback To cancel ACBTo set Automatic Callback To cancel background music on your telephone speaker To enable background music on your telephone speakerBackground Music Call Forward Categories Call ForwardSystem StationTo change your Pass Code Call Forward SettingsPoint in the sequence To use the Call Forward button sequenceCall Forward Incoming Line Call Set for Another Station Call Park Orbits Call HistoryTo view Call History To retrieve a parked call Call PickupGroup Pickup To park a callTo perform Call Pickup Page/Internal Call PickupTo answer a waiting call by placing the current call on hold Call WaitingDirect Station Selection Buttons Hotline Direct Inward System Access DisaTo connect directly to another station’s extension To activate DND on a non-Primary extension Distinctive RingingDo Not Disturb To activate DND on your Primary extensionDoor Locks Setting DND for Another ExtensionTo answer a door phone call Door PhonesTo call from a door phone Emergency RingdownLanguage Codes To call/monitor a door phoneTo answer a Speaker OCA call Off-hook Call AnnounceTo make an OCA call To answer a Handset OCA callTo use Busy Override Override CallsBusy Override Do Not Disturb OverrideTo use Destination Restriction or Traveling Class Override Executive OverrideDestination Restriction/Traveling Class Override To perform Executive OverridePrivacy Override Class of Service OverrideTo perform Class of Service Override PagingAll Call Answering aEmergency To use Privacy Release To set/cancel PrivacyPrivacy RedialSpeed Dial Making a Call Using Speed DialStoring a Station Speed Dial Number To store a Station Speed Dial Number using an Access CodeAdvanced Speed Dial Operation CTX System AdministrationTo change Tone Dialing Tone/Pulse DialingVoice Mail Soft Keys Voice Mail Direct TransferVoice Mail Soft Keys Advanced Operation Pause Call Recording To record a call Other Voice Mail FeaturesDKT3014 LCD Features Direct Station Selection Directory and Speed Dial ListingsInternal Directory and External Directory System Speed Dial and Personal Speed DialAlphanumeric Entry Dial Pad Alphanumeric Characters DKT3014 LCD Features User Programming Programming Feature ButtonsFlexible Button Codes User Programming ModeFlexible Button Codes Setting/Changing a Flexible Button’s FunctionChanging a One Touch Button One Touch ButtonsTo Use a One Touch Button Setting/Changing a Personal Speed Dial CodeFeature Access Codes Feature CodesQI7UQ Code 1~15 digits + User Programming + Ext. Number Incoming Call LED Indicator DetailsUser Programming DADM/DSS Console Buttons and LEDs DadmDSS Console FeaturesDSS Buttons Transferring to an Idle Station Calling a StationTo transfer a call to an idle station To transfer call to a busy station Call Transfer with Camp-onCall Answering Outside Line Speed DialTo override call forward with your DSS Console PagingCall Forward Override DSS Override Night Transfer ButtonRinging Repeat Centrex Feature ButtonsCentrex Application Flexible Directory NumberingDelayed Ringing Definitions Button LabelsButton Labels Button Labels Button Labels Index Isdn LCR Index