Toshiba DKT3000/2000 manual Introduction, Organization

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Introduction

This user guide describes how to use the 3000-series and 2000-series digital phones for Strata CTX systems. Also discussed are Digital Add-on Modules (DADMs) and the Direct Station Selection (DSS) Console.

Organization

Chapter 1 – The Grand Tour provides an overview of the digitial telephones.

Chapter 2 – The Basics covers the basic telephone features that you need to know.

Chapter 3 – Advanced Operation includes an explanation of Soft Key operations. Features are presented alphabetically and, when applicable, include LCD information.

Chapter 4 – DKT3014 LCD Features explains how to use the DKT3014-SDL features. It also includes a guide to the Stratagy ES voice mail Soft Keys.

Chapter 5 – User Programming provides instructions on programming Flexible Button features, setting One Touch buttons, changing Personal Speed Dial numbers and other user programmable functions.

Chapter 6 – DADM/DSS Console explains how to use these consoles with the digital telephone.

Appendix A – Centrex Application describes the Centrex features which may be available with your Strata CTX system.

Appendix B – Button Labels lists the feature button designations of the 3000- series digital telephone models.

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Contents DKT3000/2000-Series Digital Telephone User Guide Publication Information Toshiba America Information SYSTEMS, INC. Tais Toshiba America Information Systems, Inc Contents Advanced Operation Iii DKT3014 LCD Features Appendix a Centrex Application Appendix a Centrex Application Organization IntroductionConventions How to Use This GuideSee Figure Related Documents/MediaIntroduction DKT3000-series Telephones Grand TourGrand Tour Fixed ButtonsLiquid Crystal Display Flexible ButtonsAn illustration of the DKT2020-SD is shown on the next DKT2000-series TelephonesDKT2020-SD Telephone Line Buttons What’s My Line? BasicsImportant Read First Which Outgoing/Incoming Call Features Do I Have? Handset Making a CallHot Dialing Spkr ButtonHandsfree Answerback Switching Between Handset and SpeakerphoneAnswering a Call SpeakerResponding to a Lit Msg LED Message WaitingTurning On/Off Message Waiting LED on Another Extension MicrophoneTo perform Call Transfer Immediate Call TransferTo transfer a call directly to Voice Mail VM To hold a conference call Conference CallsTo conference calls To transfer conference controlAdding Voice Mail to a Conference Connecting Two Outside LinesConsultation Hold HoldExclusive Hold Automatic HoldTo adjust handset Beep Tone Volume ControlLCD Contrast Adjustments To adjust the handset volumeLCD Contrast Adjustments Advanced Operation Using Your LCDPhones only. The following table defines Soft Key Prompts Soft KeysSoft Key Example To clear the registered message Advisory MessagesTo set an advisory message Forced Account Codes To dial using Forced Account CodesAccount Code Calls Verified/Non-Verified Account CodesVoluntary Account Codes Verified/Non-Verified To dial using the Account Code buttonTo enter an Account Code using access codes To activate Automatic Busy Redial To cancel Automatic Busy RedialAutomatic Busy Redial To set Automatic Callback To cancel ACBAutomatic Callback Background Music To enable background music on your telephone speakerTo cancel background music on your telephone speaker Call Forward Categories Call ForwardSystem StationTo change your Pass Code Call Forward SettingsPoint in the sequence To use the Call Forward button sequenceCall Forward Incoming Line Call Set for Another Station To view Call History Call HistoryCall Park Orbits To retrieve a parked call Call PickupGroup Pickup To park a callTo perform Call Pickup Page/Internal Call PickupTo answer a waiting call by placing the current call on hold Call WaitingTo connect directly to another station’s extension Direct Inward System Access DisaDirect Station Selection Buttons Hotline To activate DND on a non-Primary extension Distinctive RingingDo Not Disturb To activate DND on your Primary extensionDoor Locks Setting DND for Another ExtensionTo answer a door phone call Door PhonesTo call from a door phone Emergency RingdownLanguage Codes To call/monitor a door phoneTo answer a Speaker OCA call Off-hook Call AnnounceTo make an OCA call To answer a Handset OCA callTo use Busy Override Override CallsBusy Override Do Not Disturb OverrideTo use Destination Restriction or Traveling Class Override Executive OverrideDestination Restriction/Traveling Class Override To perform Executive OverridePrivacy Override Class of Service OverrideTo perform Class of Service Override PagingEmergency Answering aAll Call To use Privacy Release To set/cancel PrivacyPrivacy RedialSpeed Dial Making a Call Using Speed DialStoring a Station Speed Dial Number To store a Station Speed Dial Number using an Access CodeAdvanced Speed Dial Operation CTX System AdministrationTo change Tone Dialing Tone/Pulse DialingVoice Mail Soft Keys Voice Mail Direct TransferVoice Mail Soft Keys Advanced Operation Pause Call Recording To record a call Other Voice Mail FeaturesDKT3014 LCD Features Direct Station Selection Directory and Speed Dial ListingsInternal Directory and External Directory System Speed Dial and Personal Speed DialAlphanumeric Entry Dial Pad Alphanumeric Characters DKT3014 LCD Features User Programming Programming Feature ButtonsFlexible Button Codes User Programming ModeFlexible Button Codes Setting/Changing a Flexible Button’s FunctionChanging a One Touch Button One Touch ButtonsTo Use a One Touch Button Setting/Changing a Personal Speed Dial CodeFeature Access Codes Feature CodesQI7UQ Code 1~15 digits + User Programming + Ext. Number Incoming Call LED Indicator DetailsUser Programming DADM/DSS Console Buttons and LEDs DadmDSS Buttons FeaturesDSS Console To transfer a call to an idle station Calling a StationTransferring to an Idle Station To transfer call to a busy station Call Transfer with Camp-onCall Answering Outside Line Speed DialTo override call forward with your DSS Console PagingCall Forward Override DSS Override Night Transfer ButtonRinging Repeat Centrex Feature ButtonsCentrex Application Flexible Directory NumberingDelayed Ringing Definitions Button LabelsButton Labels Button Labels Button Labels Index Isdn LCR Index