Index
A
abandoned call numbers (see Call History), 32
about this book conventions, viii
how to use this guide, viii organization, vii related documents, ix
access codes, 65, 68 account codes, 23, 65, 68
calls, 23 forced, 23
alert signaling, 25 all call page, 45 alphanumeric entry, 60 ANI, 32
answering calls, 9 attendant console, 68 automatic
busy redial, 65, 68 callback, 26 callback cancel, 65, 68 hold, 16
line selection, 8 automatic hold, 16
B
background music (BGM), 27, 65, 68 busy override, 42
button labels, 83 programming, 65
buttons
DSS on ADMs and DSS consoles, 77 extension, viii
fixed, 2, 5 flexible, 3, 6 one touch, 66
C
caller ID, 32 call forward
access codes, 65, 68 any call, 28
pass code, 29 station, 28 system, 28, 69
call history, 32 call hold, 16 call park, 69
orbits, 32
call pickup, 33, 65, 69 call recording, 55
Strata CTX | 87 |