Toshiba DKT3000/2000 manual System, Station, Call Forward Categories

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Advanced Operation

Call Forward

Call Forward

System

System Call Forward (which is set in Programming) automatically directs calls to a predefined location, such as Voice Mail. See your CTX System Administrator to determine which type of Call Forward you have, as well as the Call Forward location.

Station

Station Call Forward enables you to assign Call Forward destinations for each extension on your telephone. Each extension can be independently set for a different Call Forward feature. You can set a Flexible Button to perform any Call Forward function - see “Programming Feature Buttons” on page 63 for more details. Call Forward must be set prior to receiving the call.

The following calls to your station can be forwarded:

•Internal calls

•Auto Attendant calls

•Outside lines that ring only your station

•Transferred internal or incoming line calls

Call Forward Categories

You can set Call Forward for the following categories of calls. Within these categories, you can use five different types of Call Forward Settings.

•Call Forward Any Call – Forwards any call, whether an internal call or incoming line call.

•Call Forward - Incoming Line – Forward incoming line calls only.

•Call Forward Any Call - Set for Another Station – Enables you to forward all calls for another telephone within your telephone system.

•Call Forward - Incoming Line Set for Another Station– Enables you to set forwarding of incoming line calls for another telephone within your telephone system.

•Call Forward System – Forwards the calls to the destination preset for the entire telephone system, commonly voice mail.

28	Strata CTX DKT3000/2000-Series Telephone 05/02

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Contents DKT3000/2000-Series Digital Telephone User Guide Publication Information Toshiba America Information SYSTEMS, INC. Tais Toshiba America Information Systems, Inc Contents Advanced Operation Iii DKT3014 LCD Features Appendix a Centrex Application Appendix a Centrex Application Introduction OrganizationHow to Use This Guide ConventionsRelated Documents/Media See FigureIntroduction Grand Tour DKT3000-series TelephonesFixed Buttons Grand TourFlexible Buttons Liquid Crystal DisplayDKT2000-series Telephones An illustration of the DKT2020-SD is shown on the nextDKT2020-SD Telephone Line Buttons Basics Important Read FirstWhat’s My Line? Which Outgoing/Incoming Call Features Do I Have? Spkr Button Making a CallHot Dialing HandsetSpeaker Switching Between Handset and SpeakerphoneAnswering a Call Handsfree AnswerbackMessage Waiting Responding to a Lit Msg LEDMicrophone Turning On/Off Message Waiting LED on Another ExtensionCall Transfer To transfer a call directly to Voice Mail VMTo perform Call Transfer Immediate To transfer conference control Conference CallsTo conference calls To hold a conference callConnecting Two Outside Lines Adding Voice Mail to a ConferenceAutomatic Hold HoldExclusive Hold Consultation HoldTo adjust the handset volume Volume ControlLCD Contrast Adjustments To adjust handset Beep ToneLCD Contrast Adjustments Using Your LCD Advanced OperationSoft Keys Phones only. The following table defines Soft Key PromptsSoft Key Example Advisory Messages To set an advisory messageTo clear the registered message Verified/Non-Verified Account Codes To dial using Forced Account CodesAccount Code Calls Forced Account CodesTo dial using the Account Code button To enter an Account Code using access codesVoluntary Account Codes Verified/Non-Verified To cancel Automatic Busy Redial Automatic Busy Redial To activate Automatic Busy Redial To cancel ACB Automatic CallbackTo set Automatic Callback To enable background music on your telephone speaker To cancel background music on your telephone speakerBackground Music Station Call ForwardSystem Call Forward CategoriesCall Forward Settings To change your Pass CodeTo use the Call Forward button sequence Point in the sequenceCall Forward Incoming Line Call Set for Another Station Call History Call Park OrbitsTo view Call History To park a call Call PickupGroup Pickup To retrieve a parked callPage/Internal Call Pickup To perform Call PickupCall Waiting To answer a waiting call by placing the current call on holdDirect Inward System Access Disa Direct Station Selection Buttons HotlineTo connect directly to another station’s extension To activate DND on your Primary extension Distinctive RingingDo Not Disturb To activate DND on a non-Primary extensionSetting DND for Another Extension Door LocksDoor Phones To answer a door phone callTo call/monitor a door phone Emergency RingdownLanguage Codes To call from a door phoneTo answer a Handset OCA call Off-hook Call AnnounceTo make an OCA call To answer a Speaker OCA callDo Not Disturb Override Override CallsBusy Override To use Busy OverrideTo perform Executive Override Executive OverrideDestination Restriction/Traveling Class Override To use Destination Restriction or Traveling Class OverridePaging Class of Service OverrideTo perform Class of Service Override Privacy OverrideAnswering a All CallEmergency Redial To set/cancel PrivacyPrivacy To use Privacy ReleaseMaking a Call Using Speed Dial Speed DialTo store a Station Speed Dial Number using an Access Code Storing a Station Speed Dial NumberCTX System Administration Advanced Speed Dial OperationTone/Pulse Dialing To change Tone DialingVoice Mail Direct Transfer Voice Mail Soft KeysVoice Mail Soft Keys Advanced Operation Pause Call Recording Other Voice Mail Features To record a callDKT3014 LCD Features Directory and Speed Dial Listings Direct Station SelectionSystem Speed Dial and Personal Speed Dial Internal Directory and External DirectoryAlphanumeric Entry Dial Pad Alphanumeric Characters DKT3014 LCD Features Programming Feature Buttons User ProgrammingUser Programming Mode Flexible Button CodesSetting/Changing a Flexible Button’s Function Flexible Button CodesOne Touch Buttons Changing a One Touch ButtonSetting/Changing a Personal Speed Dial Code To Use a One Touch ButtonFeature Codes Feature Access CodesQI7UQ Code 1~15 digits + User Programming + Ext. Number LED Indicator Details Incoming CallUser Programming DADM/DSS Console Dadm Buttons and LEDsFeatures DSS ConsoleDSS Buttons Calling a Station Transferring to an Idle StationTo transfer a call to an idle station Speed Dial Call Transfer with Camp-onCall Answering Outside Line To transfer call to a busy stationNight Transfer Button PagingCall Forward Override DSS Override To override call forward with your DSS ConsoleFlexible Directory Numbering Centrex Feature ButtonsCentrex Application Ringing RepeatDelayed Ringing Button Labels DefinitionsButton Labels Button Labels Button Labels Index Isdn LCR Index