Toshiba DKT3000/2000 manual Voice Mail Direct Transfer, Voice Mail Soft Keys

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Advanced Operation

Voice Mail - Direct Transfer

Voice Mail - Direct Transfer

The Strata CTX enables you to transfer a call directly to a voice mailbox without first ringing that person’s telephone.

To transfer a call directly to Voice Mail (VM)

1.While on a call, press &QI￿7UQ. You hear feature dial tone.

2.Enter ￿￿￿￿. You hear entry tone.

3.Enter the VM mailbox number (usually the same as the extension number), then press ￿. The call transfers immediately and your extension becomes idle.

Voice Mail Soft Keys

This section provides simple definitions of the Stratagy ES Voice Mail Soft Keys. Once your telephone is connected to your Stratagy ES voice mailbox, the LCD displays the Stratagy ES Main Menu options shown in Table 5 below.

You are then able to perform many of the standard Stratagy ES voice mail functions using the Soft Keys on your telephone. Table 6 shows a sample of some of the available Soft Keys.

For more information on Stratagy ES voice mail features, refer to the Stratagy Voice Processing User Guide.

Table 5

Stratagy ES Main Menu Soft Keys for CTX Digital Telephones

 

 

 

 

 

DKT 3014 SDL

DKT 3010 SD

DKT 2010 SD

Voice Mail Functions

DKT 3020 SD

DKT 2020 SD

 

 

 

PLAY MSGS

PLAY

PLAY

Play Messages

 

 

 

 

 

SEND

 

SEND

SEND

Send Messages

 

 

 

 

MANAGE MBX

MGMT

MGMT

Manage Mailbox

 

 

 

 

 

EXIT

 

 

 

Exit Mailbox

HANGUP

 

QUIT

 

Disconnect from Stratagy ES

 

 

 

 

 

Strata CTX DKT3000/2000-Series Telephone 05/02

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Contents DKT3000/2000-Series Digital Telephone User Guide Publication Information Toshiba America Information SYSTEMS, INC. Tais Toshiba America Information Systems, Inc Contents Advanced Operation Iii DKT3014 LCD Features Appendix a Centrex Application Appendix a Centrex Application Organization IntroductionConventions How to Use This GuideSee Figure Related Documents/MediaIntroduction DKT3000-series Telephones Grand TourGrand Tour Fixed ButtonsLiquid Crystal Display Flexible ButtonsAn illustration of the DKT2020-SD is shown on the next DKT2000-series TelephonesDKT2020-SD Telephone Line Buttons What’s My Line? BasicsImportant Read First Which Outgoing/Incoming Call Features Do I Have? Hot Dialing Making a CallSpkr Button HandsetAnswering a Call Switching Between Handset and SpeakerphoneSpeaker Handsfree AnswerbackResponding to a Lit Msg LED Message WaitingTurning On/Off Message Waiting LED on Another Extension MicrophoneTo perform Call Transfer Immediate Call TransferTo transfer a call directly to Voice Mail VM To conference calls Conference CallsTo transfer conference control To hold a conference callAdding Voice Mail to a Conference Connecting Two Outside LinesExclusive Hold HoldAutomatic Hold Consultation HoldLCD Contrast Adjustments Volume ControlTo adjust the handset volume To adjust handset Beep ToneLCD Contrast Adjustments Advanced Operation Using Your LCDPhones only. The following table defines Soft Key Prompts Soft KeysSoft Key Example To clear the registered message Advisory MessagesTo set an advisory message Account Code Calls To dial using Forced Account CodesVerified/Non-Verified Account Codes Forced Account CodesVoluntary Account Codes Verified/Non-Verified To dial using the Account Code buttonTo enter an Account Code using access codes To activate Automatic Busy Redial To cancel Automatic Busy RedialAutomatic Busy Redial To set Automatic Callback To cancel ACBAutomatic Callback Background Music To enable background music on your telephone speakerTo cancel background music on your telephone speaker System Call ForwardStation Call Forward CategoriesTo change your Pass Code Call Forward SettingsPoint in the sequence To use the Call Forward button sequenceCall Forward Incoming Line Call Set for Another Station To view Call History Call HistoryCall Park Orbits Group Pickup Call PickupTo park a call To retrieve a parked callTo perform Call Pickup Page/Internal Call PickupTo answer a waiting call by placing the current call on hold Call WaitingTo connect directly to another station’s extension Direct Inward System Access DisaDirect Station Selection Buttons Hotline Do Not Disturb Distinctive RingingTo activate DND on your Primary extension To activate DND on a non-Primary extensionDoor Locks Setting DND for Another ExtensionTo answer a door phone call Door PhonesLanguage Codes Emergency RingdownTo call/monitor a door phone To call from a door phoneTo make an OCA call Off-hook Call AnnounceTo answer a Handset OCA call To answer a Speaker OCA callBusy Override Override CallsDo Not Disturb Override To use Busy OverrideDestination Restriction/Traveling Class Override Executive OverrideTo perform Executive Override To use Destination Restriction or Traveling Class OverrideTo perform Class of Service Override Class of Service OverridePaging Privacy OverrideEmergency Answering aAll Call Privacy To set/cancel PrivacyRedial To use Privacy ReleaseSpeed Dial Making a Call Using Speed DialStoring a Station Speed Dial Number To store a Station Speed Dial Number using an Access CodeAdvanced Speed Dial Operation CTX System AdministrationTo change Tone Dialing Tone/Pulse DialingVoice Mail Soft Keys Voice Mail Direct TransferVoice Mail Soft Keys Advanced Operation Pause Call Recording To record a call Other Voice Mail FeaturesDKT3014 LCD Features Direct Station Selection Directory and Speed Dial ListingsInternal Directory and External Directory System Speed Dial and Personal Speed DialAlphanumeric Entry Dial Pad Alphanumeric Characters DKT3014 LCD Features User Programming Programming Feature ButtonsFlexible Button Codes User Programming ModeFlexible Button Codes Setting/Changing a Flexible Button’s FunctionChanging a One Touch Button One Touch ButtonsTo Use a One Touch Button Setting/Changing a Personal Speed Dial CodeFeature Access Codes Feature CodesQI7UQ Code 1~15 digits + User Programming + Ext. Number Incoming Call LED Indicator DetailsUser Programming DADM/DSS Console Buttons and LEDs DadmDSS Buttons FeaturesDSS Console To transfer a call to an idle station Calling a StationTransferring to an Idle Station Call Answering Outside Line Call Transfer with Camp-onSpeed Dial To transfer call to a busy stationCall Forward Override DSS Override PagingNight Transfer Button To override call forward with your DSS ConsoleCentrex Application Centrex Feature ButtonsFlexible Directory Numbering Ringing RepeatDelayed Ringing Definitions Button LabelsButton Labels Button Labels Button Labels Index Isdn LCR Index