Toshiba DKT3000/2000 manual Override Calls, Do Not Disturb Override, To use Busy Override

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Advanced Operation

Override Calls

Override Calls

The available override features are:

Busy Override

Ring Over Busy Override enables you to send a muted ring tone to a busy station to indicate a call is waiting. The Busy Override (BOV) muted ring can be programmed for each station to be two muted rings only or continued muted rings until the call is answered. This option applies to the station receiving the muted ring. The muted ring can be sent to the telephone speaker or to the telephone handset/headset and speaker.

➤To use Busy Override

➤After reaching a busy station, press . A muted tone is heard at the busy station, indicating that a call is waiting. The station number displays.

Do Not Disturb Override

Do Not Disturb (DND) Override lets you send a call waiting tone or ringing to a station in DND mode to indicate that a call is coming in. Your telephone may be programmed to block DND Override from other telephones. Your station’s LCD shows the station you have called is in the DND mode.

OCA is possible to DND stations from stations that are programmed for DND Override.

➤To use DND Override

➤After reaching a station in DND mode, press . A tone signal is heard at the DND station, indicating a call is coming in. On your station, the LCD shows the station number you have overridden.

Your LCD displays DND OVR DENY, if the station you called denies DND Override.

42	Strata CTX DKT3000/2000-Series Telephone 05/02

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Contents DKT3000/2000-Series Digital Telephone User Guide Publication Information Toshiba America Information SYSTEMS, INC. Tais Toshiba America Information Systems, Inc Contents Advanced Operation Iii DKT3014 LCD Features Appendix a Centrex Application Appendix a Centrex Application Introduction OrganizationHow to Use This Guide ConventionsRelated Documents/Media See FigureIntroduction Grand Tour DKT3000-series TelephonesFixed Buttons Grand TourFlexible Buttons Liquid Crystal DisplayDKT2000-series Telephones An illustration of the DKT2020-SD is shown on the nextDKT2020-SD Telephone Line Buttons What’s My Line? BasicsImportant Read First Which Outgoing/Incoming Call Features Do I Have? Making a Call Hot DialingSpkr Button HandsetSwitching Between Handset and Speakerphone Answering a CallSpeaker Handsfree AnswerbackMessage Waiting Responding to a Lit Msg LEDMicrophone Turning On/Off Message Waiting LED on Another ExtensionTo perform Call Transfer Immediate Call TransferTo transfer a call directly to Voice Mail VM Conference Calls To conference callsTo transfer conference control To hold a conference callConnecting Two Outside Lines Adding Voice Mail to a ConferenceHold Exclusive HoldAutomatic Hold Consultation HoldVolume Control LCD Contrast AdjustmentsTo adjust the handset volume To adjust handset Beep ToneLCD Contrast Adjustments Using Your LCD Advanced OperationSoft Keys Phones only. The following table defines Soft Key PromptsSoft Key Example To clear the registered message Advisory MessagesTo set an advisory message To dial using Forced Account Codes Account Code CallsVerified/Non-Verified Account Codes Forced Account CodesVoluntary Account Codes Verified/Non-Verified To dial using the Account Code buttonTo enter an Account Code using access codes To activate Automatic Busy Redial To cancel Automatic Busy RedialAutomatic Busy Redial To set Automatic Callback To cancel ACBAutomatic Callback Background Music To enable background music on your telephone speakerTo cancel background music on your telephone speaker Call Forward SystemStation Call Forward CategoriesCall Forward Settings To change your Pass CodeTo use the Call Forward button sequence Point in the sequenceCall Forward Incoming Line Call Set for Another Station To view Call History Call HistoryCall Park Orbits Call Pickup Group PickupTo park a call To retrieve a parked callPage/Internal Call Pickup To perform Call PickupCall Waiting To answer a waiting call by placing the current call on holdTo connect directly to another station’s extension Direct Inward System Access DisaDirect Station Selection Buttons Hotline Distinctive Ringing Do Not DisturbTo activate DND on your Primary extension To activate DND on a non-Primary extensionSetting DND for Another Extension Door LocksDoor Phones To answer a door phone callEmergency Ringdown Language CodesTo call/monitor a door phone To call from a door phoneOff-hook Call Announce To make an OCA callTo answer a Handset OCA call To answer a Speaker OCA callOverride Calls Busy OverrideDo Not Disturb Override To use Busy OverrideExecutive Override Destination Restriction/Traveling Class OverrideTo perform Executive Override To use Destination Restriction or Traveling Class OverrideClass of Service Override To perform Class of Service OverridePaging Privacy OverrideEmergency Answering aAll Call To set/cancel Privacy PrivacyRedial To use Privacy ReleaseMaking a Call Using Speed Dial Speed DialTo store a Station Speed Dial Number using an Access Code Storing a Station Speed Dial NumberCTX System Administration Advanced Speed Dial OperationTone/Pulse Dialing To change Tone DialingVoice Mail Direct Transfer Voice Mail Soft KeysVoice Mail Soft Keys Advanced Operation Pause Call Recording Other Voice Mail Features To record a callDKT3014 LCD Features Directory and Speed Dial Listings Direct Station SelectionSystem Speed Dial and Personal Speed Dial Internal Directory and External DirectoryAlphanumeric Entry Dial Pad Alphanumeric Characters DKT3014 LCD Features Programming Feature Buttons User ProgrammingUser Programming Mode Flexible Button CodesSetting/Changing a Flexible Button’s Function Flexible Button CodesOne Touch Buttons Changing a One Touch ButtonSetting/Changing a Personal Speed Dial Code To Use a One Touch ButtonFeature Codes Feature Access CodesQI7UQ Code 1~15 digits + User Programming + Ext. Number LED Indicator Details Incoming CallUser Programming DADM/DSS Console Dadm Buttons and LEDsDSS Buttons FeaturesDSS Console To transfer a call to an idle station Calling a StationTransferring to an Idle Station Call Transfer with Camp-on Call Answering Outside LineSpeed Dial To transfer call to a busy stationPaging Call Forward Override DSS OverrideNight Transfer Button To override call forward with your DSS ConsoleCentrex Feature Buttons Centrex ApplicationFlexible Directory Numbering Ringing RepeatDelayed Ringing Button Labels DefinitionsButton Labels Button Labels Button Labels Index Isdn LCR Index