Toshiba DKT3000/2000 Direct Inward System Access Disa, Direct Station Selection Buttons Hotline

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Advanced Operation

Direct Inward System Access (DISA)

Direct Inward System Access (DISA)

Outside callers with touch tone telephones can call in to lines programmed for Direct Inward System Access (DISA) and dial an extension or outgoing line without going through an attendant or operator. See your CTX System Administrator for details.

1.From outside the system, dial the public telephone number assigned to DISA. The call will be answered and you will hear CTX dial tone.

If you do not dial within 10 seconds, the line disconnects.

2.When you hear dial tone, dial an extension or an outside line.

3.If you dial an outside destination, you may need to enter a security code provided to you by the CTX System Administrator. When you hear the tone, enter the security code. If accepted, the call will proceed.

4.If you receive busy tone and you want to dial another number while the station is still ringing, press ￿ and repeat Step 2.

Direct Station Selection Buttons (Hotline)

This optional feature enables you to use a '66 button to connect directly to another station’s line extension. The DSS LED shows the status (idle/busy) of the station and/ or the station’s primary extension. For example, a station’s DSS button LED shows busy (light steady red) when the station is:

busy on a call on any button

idle but all appearances of the station’s extension are in use by other stations. When the station is in DND, the LED flashes red.

To connect directly to another station’s extension

1. When connected to a line or another station, press '66.

The original party is put on-hold. You can call a station even if the DSS LED shows busy (steady red).

2. Announce the call...or transfer the call by hanging up or pressing 5HOHDVH.

Note You can transfer the call to an idle or busy station.

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Strata CTX DKT3000/2000-Series Telephone 05/02

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Contents DKT3000/2000-Series Digital Telephone User Guide Publication Information Toshiba America Information SYSTEMS, INC. Tais Toshiba America Information Systems, Inc Contents Advanced Operation Iii DKT3014 LCD Features Appendix a Centrex Application Appendix a Centrex Application Introduction OrganizationHow to Use This Guide ConventionsRelated Documents/Media See FigureIntroduction Grand Tour DKT3000-series TelephonesFixed Buttons Grand TourFlexible Buttons Liquid Crystal DisplayDKT2000-series Telephones An illustration of the DKT2020-SD is shown on the nextDKT2020-SD Telephone Line Buttons What’s My Line? BasicsImportant Read First Which Outgoing/Incoming Call Features Do I Have? Spkr Button Making a CallHot Dialing HandsetSpeaker Switching Between Handset and SpeakerphoneAnswering a Call Handsfree AnswerbackMessage Waiting Responding to a Lit Msg LEDMicrophone Turning On/Off Message Waiting LED on Another ExtensionTo perform Call Transfer Immediate Call TransferTo transfer a call directly to Voice Mail VM To transfer conference control Conference CallsTo conference calls To hold a conference callConnecting Two Outside Lines Adding Voice Mail to a ConferenceAutomatic Hold HoldExclusive Hold Consultation HoldTo adjust the handset volume Volume ControlLCD Contrast Adjustments To adjust handset Beep ToneLCD Contrast Adjustments Using Your LCD Advanced OperationSoft Keys Phones only. The following table defines Soft Key PromptsSoft Key Example To clear the registered message Advisory MessagesTo set an advisory message Verified/Non-Verified Account Codes To dial using Forced Account CodesAccount Code Calls Forced Account CodesVoluntary Account Codes Verified/Non-Verified To dial using the Account Code buttonTo enter an Account Code using access codes To activate Automatic Busy Redial To cancel Automatic Busy RedialAutomatic Busy Redial To set Automatic Callback To cancel ACBAutomatic Callback Background Music To enable background music on your telephone speakerTo cancel background music on your telephone speaker Station Call ForwardSystem Call Forward CategoriesCall Forward Settings To change your Pass CodeTo use the Call Forward button sequence Point in the sequenceCall Forward Incoming Line Call Set for Another Station To view Call History Call HistoryCall Park Orbits To park a call Call PickupGroup Pickup To retrieve a parked callPage/Internal Call Pickup To perform Call PickupCall Waiting To answer a waiting call by placing the current call on holdTo connect directly to another station’s extension Direct Inward System Access DisaDirect Station Selection Buttons Hotline To activate DND on your Primary extension Distinctive RingingDo Not Disturb To activate DND on a non-Primary extensionSetting DND for Another Extension Door LocksDoor Phones To answer a door phone callTo call/monitor a door phone Emergency RingdownLanguage Codes To call from a door phoneTo answer a Handset OCA call Off-hook Call AnnounceTo make an OCA call To answer a Speaker OCA callDo Not Disturb Override Override CallsBusy Override To use Busy OverrideTo perform Executive Override Executive OverrideDestination Restriction/Traveling Class Override To use Destination Restriction or Traveling Class OverridePaging Class of Service OverrideTo perform Class of Service Override Privacy OverrideEmergency Answering aAll Call Redial To set/cancel PrivacyPrivacy To use Privacy ReleaseMaking a Call Using Speed Dial Speed DialTo store a Station Speed Dial Number using an Access Code Storing a Station Speed Dial NumberCTX System Administration Advanced Speed Dial OperationTone/Pulse Dialing To change Tone DialingVoice Mail Direct Transfer Voice Mail Soft KeysVoice Mail Soft Keys Advanced Operation Pause Call Recording Other Voice Mail Features To record a callDKT3014 LCD Features Directory and Speed Dial Listings Direct Station SelectionSystem Speed Dial and Personal Speed Dial Internal Directory and External DirectoryAlphanumeric Entry Dial Pad Alphanumeric Characters DKT3014 LCD Features Programming Feature Buttons User ProgrammingUser Programming Mode Flexible Button CodesSetting/Changing a Flexible Button’s Function Flexible Button CodesOne Touch Buttons Changing a One Touch ButtonSetting/Changing a Personal Speed Dial Code To Use a One Touch ButtonFeature Codes Feature Access CodesQI7UQ Code 1~15 digits + User Programming + Ext. Number LED Indicator Details Incoming CallUser Programming DADM/DSS Console Dadm Buttons and LEDsDSS Buttons FeaturesDSS Console To transfer a call to an idle station Calling a StationTransferring to an Idle Station Speed Dial Call Transfer with Camp-onCall Answering Outside Line To transfer call to a busy stationNight Transfer Button PagingCall Forward Override DSS Override To override call forward with your DSS ConsoleFlexible Directory Numbering Centrex Feature ButtonsCentrex Application Ringing RepeatDelayed Ringing Button Labels DefinitionsButton Labels Button Labels Button Labels Index Isdn LCR Index