Toshiba DKT3000 manual Call Transfer, To transfer a call directly to Voice Mail VM

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The Basics

Call Transfer

 

 

Call Transfer

1.While on a call, press Cnf/Trn. Your Line LED flashes green and you hear internal dial tone.

2.Dial the extension where the call will be transferred. You can remain on the line and announce the call or immediately “blind transfer” the call.

During call transfer, you can connect all three parties by pressing your flashing extension button or

Cnf/Trn.

If you get voice mail, you can leave a message or hang up and let the transferred caller leave a message.

If you hear a long single tone, then announce the call over the called telephone’s speaker.

3.Transfer with Camp On: If the station to which you want to transfer the call is busy, you may hang up and the transferred trunk or station will be camped on to the busy destination.

To transfer a call directly to Voice Mail (VM)

1.While on a call, press Cnf/Trn.

2.Enter #407.

3.Enter the VM mailbox number (usually the same as the extension number) + #.

4.Hang up and the caller is connected to the VM mailbox. This feature does a blind transfer to VM.

To perform Call Transfer Immediate

1.While on a call, press the TRNS Soft Key. The DKT3014 LCD shows “TRANSFER.”

2.Dial the extension where you wish to transfer the call.The call rings the destination station and your telephone returns to the idle state.

Strata CTX DKT3000/2000-Series Digital Telephone October 2002

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Contents DKT3000/2000telephone DKT3000/2000-Series Digital Telephone User Guide Publication Information Copyright Telecoms DivisionContents Advanced Operation Iii DKT3014 LCD Features Appendix a Centrex Application Contents Introduction OrganisationHow to Use This Guide ConventionsConventions Description Arial BoldRelated Documents/Media Related Documents/Media Grand Tour DKT3000-series TelephonesGrand Tour DKT3020-SD TelephoneFixed Buttons Flexible ButtonsLiquid Crystal Display LCD Control ButtonsDKT2000/2500-series Telephones DKT2020-SD Telephone Line Buttons DKT3500 Terminal Overview DKT3512F-SKey Differences Button AssignmentsDKT3524F-S DKT3500-Series DKT3000-SeriesImportant Read First BasicsWhat’s My Line? Which Outgoing/Incoming Call Features Do I Have? Making a Call Hot DiallingSpkr Button HandsetSwitching Between Handset and Speakerphone Answering a CallSpeaker Handsfree AnswerbackMessage Waiting Responding to a Lit Msg LEDMicrophone Turning On/Off Message Waiting LED on Another ExtensionTo transfer a call directly to Voice Mail VM Call TransferTo perform Call Transfer Immediate Conference Calls To conference callsTo transfer conference control To hold a conference callConnecting Two Outside Lines Adding Voice Mail to a ConferenceHold Exclusive HoldAutomatic Hold Consultation HoldVolume Control LCD Contrast AdjustmentsTo adjust the handset volume To adjust handset Beep ToneLCD Contrast Adjustments Using Your LCD Advanced OperationSoft Keys Soft Key Example Advisory Messages To set an advisory messageTo clear the registered message Msg No Characters Displayed Additional DigitsTo dial using Forced Account Codes Account Code CallsVerified/Non-Verified Account Codes Forced Account CodesTo enter an Account Code using access codes To dial using the Account Code buttonVoluntary Account Codes Verified/Non-Verified Automatic Busy Redial To cancel Automatic Busy RedialTo activate Automatic Busy Redial Automatic Callback To cancel ACBTo set Automatic Callback To cancel background music on your telephone speaker To enable background music on your telephone speakerBackground Music Call Forward SystemStation Call Forward CategoriesCall Forward Settings To change your Pass Code Station Call Forward ProceduresTo use the Call Forward button sequence Call Forward Any Call Set for Another Station Call Forward Incoming Line CallsCall Forward Incoming Line Call Set for Another Station To view Call History Call HistoryCall Forward System Call Park Orbits Call Pickup Group PickupTo park a call To retrieve a parked callTo perform Call Pickup Call PickupFor Calls On Hold Dialling Description Call Waiting To answer a waiting call by placing the current call on holdDirect Station Selection Buttons Hotline Direct Inward System Access DisaTo connect directly to another station’s extension Distinctive Ringing Do Not DisturbSetting DND for Another Extension Door Locks To unlock a doorDoor Phones To answer a door phone callEmergency Ringdown Language CodesTo call/monitor a door phone To call from a door phoneOff-hook Call Announce To make an OCA callTo answer a Handset OCA call To answer a Speaker OCA callOverride Calls Busy OverrideDo Not Disturb Override To use Busy OverrideClass of Service Override To perform Class of Service OverrideExecutive Override To perform Executive OverridePaging Privacy OverrideAnswering a All CallPrivacy EmergencyTo make an All Call To answer an All CallTo set/cancel Privacy RedialSpeed Dial To use Privacy ReleaseMaking a Call Using Speed Dial Storing a Station Speed Dial NumberTo store a Station Speed Dial Number using an Access Code CTX System AdministrationAdvanced Speed Dial Operation Special CharactersTone/Pulse Dialling To change Tone DiallingDial String Characters Entry MeaningVoice Mail Soft Keys Voice Mail Direct TransferStratagy ES Main Menu Soft Keys for CTX Digital Telephones Voice Mail Soft Keys DND Previous Call Recording To record a call Other Voice Mail FeaturesPause/Resume Recording Advanced Operation DKT3014 LCD Features DKT3014-SDL TelephoneDirectory and Speed Dial Listings Direct Station SelectionSystem Speed Dial and Personal Speed Dial Internal Directory and External DirectoryAlphanumeric Entry DKT3014 LCD Features DKT3014 LCD Features Programming Feature Buttons User ProgrammingUser Programming Mode Flexible Button CodesFlexible Button Codes Feature Setting/Changing a Flexible Button’s FunctionFeature Code One Touch Buttons Changing a One Touch ButtonTo Use a One Touch Button Setting/Changing a Personal Speed Dial CodeSpecial Characters Feature Codes Feature Access Codes Conferencing Three Way Feature Feature Access Code Sequences Messaging Advisory Feature Access Codes Feature Feature Access Code Sequences Speed Dial RegisterVolume Control Ringing + Index Number 300~399LED Indicator Details LED Indicator Details DADM/DSS Console DadmButtons and LEDs DSS Console FeaturesDSS Buttons Transferring to an Idle Station Calling a StationTo transfer a call to an idle station Call Transfer with Camp-on Call Answering Outside LineSpeed Dial To transfer call to a busy stationPaging Call Forward Override DSS OverrideNight Transfer Button To override call forward with your DSS ConsoleCentrex Application Centrex Feature ButtonsFlexible Directory Numbering Delayed Ringing Ringing RepeatButton Labels Feature Button DefinitionsButton Definitions Button Labels Call and to place your station in the idle condition Button Labels Safety Approval Table A-1Safety Approval Table A-1 EU Compliance Equipment details Strata CTX100 Base Cabinet Dimensions Expansion Cabinet DimensionsEquipment details Strata CTX670 Type Approval Interface Type Network ServiceTable A-2 Network Planning Information Tones Frequency Cadence Meaning Signal toTable A-3 Table A-3 Table A-5 Table A-4System Port Type Index IN-1IN-2 IN-3 IN-4
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