The Basics | Call Transfer |
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Call Transfer
1.While on a call, press Cnf/Trn. Your Line LED flashes green and you hear internal dial tone.
2.Dial the extension where the call will be transferred. You can remain on the line and announce the call or immediately “blind transfer” the call.
During call transfer, you can connect all three parties by pressing your flashing extension button or
Cnf/Trn.
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If you get voice mail, you can leave a message or hang up and let the transferred caller leave a message.
If you hear a long single tone, then announce the call over the called telephone’s speaker.
3.Transfer with Camp On: If the station to which you want to transfer the call is busy, you may hang up and the transferred trunk or station will be camped on to the busy destination.
➤To transfer a call directly to Voice Mail (VM)
1.While on a call, press Cnf/Trn.
2.Enter #407.
3.Enter the VM mailbox number (usually the same as the extension number) + #.
4.Hang up and the caller is connected to the VM mailbox. This feature does a blind transfer to VM.
➤To perform Call Transfer Immediate
1.While on a call, press the TRNS Soft Key. The DKT3014 LCD shows “TRANSFER.”
2.Dial the extension where you wish to transfer the call.The call rings the destination station and your telephone returns to the idle state.
Strata CTX | 15 |