Toshiba DKT3000 manual Call Waiting, To answer a waiting call by placing the current call on hold

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Call Waiting

Advanced Operation

 

 

Notes

The Primary extension number is the directory number by which the telephone set is defined. Other, non-primary extension numbers may also appear on the telephone. By convention, the Primary extension number is assigned to the first button on a multi-button telephone.

If more than one call is on hold, the call on the telephone’s lowest button number is picked up.

Ringing calls are picked up over held calls as a priority.

Call Waiting

You can answer a call that is transferred to your station, even when your station is busy. When another call is camped onto your station, you hear two Camp-on tone beeps and the extension or Line LED flashes red (on-hold).

If a call is sent to your station when busy, and your station does not have an extension button available to receive the call, two camp-on tone beeps are sent to your telephone. You must disconnect or transfer the existing call to answer the waiting call.

To answer a waiting call by placing the current call on hold

Press Hold. The existing call is placed on hold. The camped-on line rings your station (the Line LED flashes green - incoming call)....or if your telephone has the Auto Hold feature, just press the flashing extension button.

You are connected to the transferred call. The extension or Line LED flashes green (in-use).

Note See your CTX System Administrator to find out if you have Auto Hold.

To answer a waiting call by disconnecting or transferring the current call

Hang up or transfer the existing call; the camped-on call rings your station. The camped-on line rings your telephone and the Line LED flashes green (incoming call).

...or press the flashing extension or Line. The existing call is placed on hold. The camped-on line rings your station (the Line LED flashes green - incoming call). This disconnects the current call and connects you to the transferred call. The extension or Line LED flashes green (in-use).

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Strata CTX DKT3000/2000-Series Digital Telephone October 2002

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Contents DKT3000/2000telephone DKT3000/2000-Series Digital Telephone User Guide Copyright Telecoms Division Publication InformationContents Advanced Operation Iii DKT3014 LCD Features Appendix a Centrex Application Contents Organisation IntroductionArial Bold How to Use This GuideConventions Conventions DescriptionRelated Documents/Media Related Documents/Media DKT3000-series Telephones Grand TourDKT3020-SD Telephone Grand TourLCD Control Buttons Fixed ButtonsFlexible Buttons Liquid Crystal DisplayDKT2000/2500-series Telephones DKT2020-SD Telephone Line Buttons DKT3512F-S DKT3500 Terminal OverviewDKT3500-Series DKT3000-Series Key DifferencesButton Assignments DKT3524F-SBasics Important Read FirstWhat’s My Line? Which Outgoing/Incoming Call Features Do I Have? Handset Making a CallHot Dialling Spkr ButtonHandsfree Answerback Switching Between Handset and SpeakerphoneAnswering a Call SpeakerResponding to a Lit Msg LED Message WaitingTurning On/Off Message Waiting LED on Another Extension MicrophoneCall Transfer To transfer a call directly to Voice Mail VMTo perform Call Transfer Immediate To hold a conference call Conference CallsTo conference calls To transfer conference controlAdding Voice Mail to a Conference Connecting Two Outside LinesConsultation Hold HoldExclusive Hold Automatic HoldTo adjust handset Beep Tone Volume ControlLCD Contrast Adjustments To adjust the handset volumeLCD Contrast Adjustments Advanced Operation Using Your LCDSoft Keys Soft Key Example Msg No Characters Displayed Additional Digits Advisory MessagesTo set an advisory message To clear the registered messageForced Account Codes To dial using Forced Account CodesAccount Code Calls Verified/Non-Verified Account CodesTo dial using the Account Code button To enter an Account Code using access codesVoluntary Account Codes Verified/Non-Verified To cancel Automatic Busy Redial Automatic Busy RedialTo activate Automatic Busy Redial To cancel ACB Automatic CallbackTo set Automatic Callback To enable background music on your telephone speaker To cancel background music on your telephone speakerBackground Music Call Forward Categories Call ForwardSystem StationCall Forward Settings Station Call Forward Procedures To change your Pass CodeTo use the Call Forward button sequence Call Forward Incoming Line Calls Call Forward Any Call Set for Another StationCall Forward Incoming Line Call Set for Another Station Call History To view Call HistoryCall Forward System Call Park Orbits To retrieve a parked call Call PickupGroup Pickup To park a callCall Pickup To perform Call PickupFor Calls On Hold Dialling Description To answer a waiting call by placing the current call on hold Call WaitingDirect Inward System Access Disa Direct Station Selection Buttons HotlineTo connect directly to another station’s extension Do Not Disturb Distinctive RingingSetting DND for Another Extension To unlock a door Door LocksTo answer a door phone call Door PhonesTo call from a door phone Emergency RingdownLanguage Codes To call/monitor a door phoneTo answer a Speaker OCA call Off-hook Call AnnounceTo make an OCA call To answer a Handset OCA callTo use Busy Override Override CallsBusy Override Do Not Disturb OverrideTo perform Executive Override Class of Service OverrideTo perform Class of Service Override Executive OverrideAll Call PagingPrivacy Override Answering aTo answer an All Call PrivacyEmergency To make an All CallTo use Privacy Release To set/cancel PrivacyRedial Speed DialStoring a Station Speed Dial Number Making a Call Using Speed DialSpecial Characters To store a Station Speed Dial Number using an Access CodeCTX System Administration Advanced Speed Dial OperationEntry Meaning Tone/Pulse DiallingTo change Tone Dialling Dial String CharactersVoice Mail Direct Transfer Voice Mail Soft KeysStratagy ES Main Menu Soft Keys for CTX Digital Telephones Voice Mail Soft Keys DND Previous Call Recording Other Voice Mail Features To record a callPause/Resume Recording Advanced Operation DKT3014-SDL Telephone DKT3014 LCD FeaturesDirect Station Selection Directory and Speed Dial ListingsInternal Directory and External Directory System Speed Dial and Personal Speed DialAlphanumeric Entry DKT3014 LCD Features DKT3014 LCD Features User Programming Programming Feature ButtonsFlexible Button Codes User Programming ModeSetting/Changing a Flexible Button’s Function Flexible Button Codes FeatureFeature Code Changing a One Touch Button One Touch ButtonsSetting/Changing a Personal Speed Dial Code To Use a One Touch ButtonSpecial Characters Feature Codes Feature Access Codes Conferencing Three Way Feature Feature Access Code Sequences Messaging Advisory + Index Number 300~399 Feature Access CodesFeature Feature Access Code Sequences Speed Dial Register Volume Control RingingLED Indicator Details LED Indicator Details Dadm DADM/DSS ConsoleButtons and LEDs Features DSS ConsoleDSS Buttons Calling a Station Transferring to an Idle StationTo transfer a call to an idle station To transfer call to a busy station Call Transfer with Camp-onCall Answering Outside Line Speed DialTo override call forward with your DSS Console PagingCall Forward Override DSS Override Night Transfer ButtonCentrex Feature Buttons Centrex ApplicationFlexible Directory Numbering Ringing Repeat Delayed RingingFeature Button Definitions Button LabelsButton Definitions Button Labels Call and to place your station in the idle condition Button Labels Table A-1 Safety ApprovalSafety Approval Table A-1 EU Compliance Base Cabinet Dimensions Expansion Cabinet Dimensions Equipment details Strata CTX100Equipment details Strata CTX670 Interface Type Network Service Type ApprovalTable A-2 Tones Frequency Cadence Meaning Signal to Network Planning InformationTable A-3 Table A-3 Table A-4 Table A-5System Port Type IN-1 IndexIN-2 IN-3 IN-4
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