Toshiba DKT3000 Account Code Calls, Verified/Non-Verified Account Codes, Forced Account Codes

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Advanced Operation	Account Code Calls

Account Code Calls

Account Codes (Forced or Voluntary) can be used for a variety of reasons including billing, tracking, and line restriction applications. Account Codes are assigned in the system as a fixed length (default is six digits) and are recorded by the system, along with the details of the calls, which can be printed on a Station Message Detail Recording (SMDR) report.

Verified/Non-Verified Account Codes

If programmed for Verified Account Codes, the system checks the account code you entered against a list created by the CTX System Administrator. The code you enter must be on the list for the call to proceed. Non-verified account codes must be of a uniform length specified by the CTX System Administrator.

Forced Account Codes

Some applications require you to enter an Account Code. These Forced Account Codes may be verified or non-verified, depending upon the application, but in either case, the caller must enter a code before proceeding.

➤To dial using Forced Account Codes

1.Place a call in the normal method.

If the call requires an Account Code, a burst of tone (Success Tone) is heard after dialling the telephone number alerting you to enter the Account Code.

2.Enter the account number.

When the number of digits designated for account codes has been entered, the number will be checked against the verified list, if chosen, and the call will continue as normal. If the number of digits entered for the account code is not reached or the verified code does not match, then re-order tone is heard and the call is rejected.

You can bypass Forced Account Code requirements with three emergency numbers, including 999. See your CTX System Administrator for these numbers:

1) 999

2)

_______ 3)

_______

Strata CTX DKT3000/2000-Series Digital Telephone October 2002

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Contents DKT3000/2000telephone DKT3000/2000-Series Digital Telephone User Guide Publication Information Copyright Telecoms DivisionContents Advanced Operation Iii DKT3014 LCD Features Appendix a Centrex Application Contents Introduction OrganisationConventions Description How to Use This GuideConventions Arial BoldRelated Documents/Media Related Documents/Media Grand Tour DKT3000-series TelephonesGrand Tour DKT3020-SD TelephoneLiquid Crystal Display Fixed ButtonsFlexible Buttons LCD Control ButtonsDKT2000/2500-series Telephones DKT2020-SD Telephone Line Buttons DKT3500 Terminal Overview DKT3512F-SDKT3524F-S Key DifferencesButton Assignments DKT3500-Series DKT3000-SeriesWhat’s My Line? BasicsImportant Read First Which Outgoing/Incoming Call Features Do I Have? Spkr Button Making a CallHot Dialling HandsetSpeaker Switching Between Handset and SpeakerphoneAnswering a Call Handsfree AnswerbackMessage Waiting Responding to a Lit Msg LEDMicrophone Turning On/Off Message Waiting LED on Another ExtensionTo perform Call Transfer Immediate Call TransferTo transfer a call directly to Voice Mail VM To transfer conference control Conference CallsTo conference calls To hold a conference callConnecting Two Outside Lines Adding Voice Mail to a ConferenceAutomatic Hold HoldExclusive Hold Consultation HoldTo adjust the handset volume Volume ControlLCD Contrast Adjustments To adjust handset Beep ToneLCD Contrast Adjustments Using Your LCD Advanced OperationSoft Keys Soft Key Example To clear the registered message Advisory MessagesTo set an advisory message Msg No Characters Displayed Additional DigitsVerified/Non-Verified Account Codes To dial using Forced Account CodesAccount Code Calls Forced Account CodesVoluntary Account Codes Verified/Non-Verified To dial using the Account Code buttonTo enter an Account Code using access codes To activate Automatic Busy Redial To cancel Automatic Busy RedialAutomatic Busy Redial To set Automatic Callback To cancel ACBAutomatic Callback Background Music To enable background music on your telephone speakerTo cancel background music on your telephone speaker Station Call ForwardSystem Call Forward CategoriesCall Forward Settings To use the Call Forward button sequence Station Call Forward ProceduresTo change your Pass Code Call Forward Incoming Line Call Set for Another Station Call Forward Incoming Line CallsCall Forward Any Call Set for Another Station Call Forward System Call HistoryTo view Call History Call Park Orbits To park a call Call PickupGroup Pickup To retrieve a parked callFor Calls On Hold Dialling Description Call PickupTo perform Call Pickup Call Waiting To answer a waiting call by placing the current call on holdTo connect directly to another station’s extension Direct Inward System Access DisaDirect Station Selection Buttons Hotline Distinctive Ringing Do Not DisturbSetting DND for Another Extension Door Locks To unlock a doorDoor Phones To answer a door phone callTo call/monitor a door phone Emergency RingdownLanguage Codes To call from a door phoneTo answer a Handset OCA call Off-hook Call AnnounceTo make an OCA call To answer a Speaker OCA callDo Not Disturb Override Override CallsBusy Override To use Busy OverrideExecutive Override Class of Service OverrideTo perform Class of Service Override To perform Executive OverrideAnswering a PagingPrivacy Override All CallTo make an All Call PrivacyEmergency To answer an All CallSpeed Dial To set/cancel PrivacyRedial To use Privacy ReleaseMaking a Call Using Speed Dial Storing a Station Speed Dial NumberAdvanced Speed Dial Operation To store a Station Speed Dial Number using an Access CodeCTX System Administration Special CharactersDial String Characters Tone/Pulse DiallingTo change Tone Dialling Entry MeaningStratagy ES Main Menu Soft Keys for CTX Digital Telephones Voice Mail Direct TransferVoice Mail Soft Keys Voice Mail Soft Keys DND Previous Call Recording Pause/Resume Recording Other Voice Mail FeaturesTo record a call Advanced Operation DKT3014 LCD Features DKT3014-SDL TelephoneDirectory and Speed Dial Listings Direct Station SelectionSystem Speed Dial and Personal Speed Dial Internal Directory and External DirectoryAlphanumeric Entry DKT3014 LCD Features DKT3014 LCD Features Programming Feature Buttons User ProgrammingUser Programming Mode Flexible Button CodesFeature Code Setting/Changing a Flexible Button’s FunctionFlexible Button Codes Feature One Touch Buttons Changing a One Touch ButtonSpecial Characters Setting/Changing a Personal Speed Dial CodeTo Use a One Touch Button Feature Codes Feature Access Codes Conferencing Three Way Feature Feature Access Code Sequences Messaging Advisory Volume Control Ringing Feature Access CodesFeature Feature Access Code Sequences Speed Dial Register + Index Number 300~399LED Indicator Details LED Indicator Details DADM/DSS Console DadmButtons and LEDs DSS Buttons FeaturesDSS Console To transfer a call to an idle station Calling a StationTransferring to an Idle Station Speed Dial Call Transfer with Camp-onCall Answering Outside Line To transfer call to a busy stationNight Transfer Button PagingCall Forward Override DSS Override To override call forward with your DSS ConsoleFlexible Directory Numbering Centrex Feature ButtonsCentrex Application Delayed Ringing Ringing RepeatButton Definitions Feature Button DefinitionsButton Labels Button Labels Call and to place your station in the idle condition Button Labels Safety Approval Table A-1Safety Approval Table A-1 EU Compliance Equipment details Strata CTX670 Base Cabinet Dimensions Expansion Cabinet DimensionsEquipment details Strata CTX100 Table A-2 Interface Type Network ServiceType Approval Table A-3 Tones Frequency Cadence Meaning Signal toNetwork Planning Information Table A-3 System Port Type Table A-4Table A-5 Index IN-1IN-2 IN-3 IN-4

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