Toshiba DKT3000 manual Class of Service Override, To perform Executive Override

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Advanced Operation

Override Calls

 

 

Executive Override

Executive Override enables you to enter an established conversation. Your telephone can also be programmed to block Executive Override from other telephones.

To perform Executive Override

After reaching a busy station, press 3

...or, if you have an LCD telephone, use the OVRD Soft Key.

You enter a conference with the busy station and the party to whom he was talking. The called parties may hear an optional tone signal prior to your entering the conversation.

Your LCD displays EXEC OVR DENY, if the station you called denies Executive Override. If you do not have Override privileges, you will camp on.

Class of Service Override

By dialling a Class of Service (COS) Override code, a user can change a station’s set of privileges to one associated with the override code. When the call is terminated and another is attempted from the same station, the original COS is applied. This allows selected users to override restrictions that are placed on any telephone in the system.

To perform Class of Service Override

1.Access an outside line. You hear dial tone and the LED flashes at the in-use rate.

2.Press Cnf/Trn + #471. Dial tone stops. Your LCD prompts you to enter a code.

3.Enter the COS Override Code (four digits). You hear dial tone. For security reasons, the override codes are only available on a selected basis. See your CTX System Administrator.

4.Dial a telephone number.

Strata CTX DKT3000/2000-Series Digital Telephone October 2002

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Contents DKT3000/2000telephone DKT3000/2000-Series Digital Telephone User Guide Publication Information Copyright Telecoms DivisionContents Advanced Operation Iii DKT3014 LCD Features Appendix a Centrex Application Contents Introduction OrganisationHow to Use This Guide ConventionsConventions Description Arial BoldRelated Documents/Media Related Documents/Media Grand Tour DKT3000-series TelephonesGrand Tour DKT3020-SD TelephoneFixed Buttons Flexible ButtonsLiquid Crystal Display LCD Control ButtonsDKT2000/2500-series Telephones DKT2020-SD Telephone Line Buttons DKT3500 Terminal Overview DKT3512F-SKey Differences Button AssignmentsDKT3524F-S DKT3500-Series DKT3000-SeriesBasics Important Read FirstWhat’s My Line? Which Outgoing/Incoming Call Features Do I Have? Making a Call Hot DiallingSpkr Button HandsetSwitching Between Handset and Speakerphone Answering a CallSpeaker Handsfree AnswerbackMessage Waiting Responding to a Lit Msg LEDMicrophone Turning On/Off Message Waiting LED on Another ExtensionCall Transfer To transfer a call directly to Voice Mail VMTo perform Call Transfer Immediate Conference Calls To conference callsTo transfer conference control To hold a conference callConnecting Two Outside Lines Adding Voice Mail to a ConferenceHold Exclusive HoldAutomatic Hold Consultation HoldVolume Control LCD Contrast AdjustmentsTo adjust the handset volume To adjust handset Beep ToneLCD Contrast Adjustments Using Your LCD Advanced OperationSoft Keys Soft Key Example Advisory Messages To set an advisory messageTo clear the registered message Msg No Characters Displayed Additional DigitsTo dial using Forced Account Codes Account Code CallsVerified/Non-Verified Account Codes Forced Account CodesTo dial using the Account Code button To enter an Account Code using access codesVoluntary Account Codes Verified/Non-Verified To cancel Automatic Busy Redial Automatic Busy RedialTo activate Automatic Busy Redial To cancel ACB Automatic CallbackTo set Automatic Callback To enable background music on your telephone speaker To cancel background music on your telephone speakerBackground Music Call Forward SystemStation Call Forward CategoriesCall Forward Settings Station Call Forward Procedures To change your Pass CodeTo use the Call Forward button sequence Call Forward Incoming Line Calls Call Forward Any Call Set for Another StationCall Forward Incoming Line Call Set for Another Station Call History To view Call HistoryCall Forward System Call Park Orbits Call Pickup Group PickupTo park a call To retrieve a parked callCall Pickup To perform Call PickupFor Calls On Hold Dialling Description Call Waiting To answer a waiting call by placing the current call on holdDirect Inward System Access Disa Direct Station Selection Buttons HotlineTo connect directly to another station’s extension Distinctive Ringing Do Not DisturbSetting DND for Another Extension Door Locks To unlock a doorDoor Phones To answer a door phone callEmergency Ringdown Language CodesTo call/monitor a door phone To call from a door phoneOff-hook Call Announce To make an OCA callTo answer a Handset OCA call To answer a Speaker OCA callOverride Calls Busy OverrideDo Not Disturb Override To use Busy OverrideClass of Service Override To perform Class of Service OverrideExecutive Override To perform Executive OverridePaging Privacy OverrideAnswering a All CallPrivacy EmergencyTo make an All Call To answer an All CallTo set/cancel Privacy RedialSpeed Dial To use Privacy ReleaseMaking a Call Using Speed Dial Storing a Station Speed Dial NumberTo store a Station Speed Dial Number using an Access Code CTX System AdministrationAdvanced Speed Dial Operation Special CharactersTone/Pulse Dialling To change Tone DiallingDial String Characters Entry MeaningVoice Mail Direct Transfer Voice Mail Soft KeysStratagy ES Main Menu Soft Keys for CTX Digital Telephones Voice Mail Soft Keys DND Previous Call Recording Other Voice Mail Features To record a callPause/Resume Recording Advanced Operation DKT3014 LCD Features DKT3014-SDL TelephoneDirectory and Speed Dial Listings Direct Station SelectionSystem Speed Dial and Personal Speed Dial Internal Directory and External DirectoryAlphanumeric Entry DKT3014 LCD Features DKT3014 LCD Features Programming Feature Buttons User ProgrammingUser Programming Mode Flexible Button CodesSetting/Changing a Flexible Button’s Function Flexible Button Codes FeatureFeature Code One Touch Buttons Changing a One Touch ButtonSetting/Changing a Personal Speed Dial Code To Use a One Touch ButtonSpecial Characters Feature Codes Feature Access Codes Conferencing Three Way Feature Feature Access Code Sequences Messaging Advisory Feature Access Codes Feature Feature Access Code Sequences Speed Dial RegisterVolume Control Ringing + Index Number 300~399LED Indicator Details LED Indicator Details DADM/DSS Console DadmButtons and LEDs Features DSS ConsoleDSS Buttons Calling a Station Transferring to an Idle StationTo transfer a call to an idle station Call Transfer with Camp-on Call Answering Outside LineSpeed Dial To transfer call to a busy stationPaging Call Forward Override DSS OverrideNight Transfer Button To override call forward with your DSS ConsoleCentrex Feature Buttons Centrex ApplicationFlexible Directory Numbering Delayed Ringing Ringing RepeatFeature Button Definitions Button LabelsButton Definitions Button Labels Call and to place your station in the idle condition Button Labels Safety Approval Table A-1Safety Approval Table A-1 EU Compliance Base Cabinet Dimensions Expansion Cabinet Dimensions Equipment details Strata CTX100Equipment details Strata CTX670 Interface Type Network Service Type ApprovalTable A-2 Tones Frequency Cadence Meaning Signal to Network Planning InformationTable A-3 Table A-3 Table A-4 Table A-5System Port Type Index IN-1IN-2 IN-3 IN-4
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