Toshiba DKT3000 manual Exclusive Hold, Automatic Hold, Consultation Hold

Hold The Basics

Hold

1.To place a call on hold, press Hold. Your LCD shows the line on hold. The held Line’s LED flashes green while appearances of the line at other stations flash red.

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♦

To return to the held call, press the held Line button.

If you do not return to the held call within a specified time, it rings back to your telephone. The call remains camped-on to your station indefinitely.

♦If the held party hangs up, the call is released.

2.Repeat Step 1 to place additional lines on hold.

Note See the Call Pickup section to pick up a call on hold from another extension.

Exclusive Hold

This feature enables you to place a call on hold so that only you can retrieve it.

➤While on a call, press Hold twice. That line’s LED flashes green while appearances of the line at other stations are steady red (in use).

Automatic Hold

This feature enables you to place a call on hold by pressing another Line button – no need to press Hold. Make sure this feature is programmed on your system; if not, existing calls will drop.

➤While on a call, press another extension button to receive/originate a new call. The accessed line’s LED flashes (in-use). The first call is put on hold and your extension’s LED flashes. You can also switch between calls without having to press Hold.

Consultation Hold

1.While on a call, press Cnf/Trn. The call goes on hold.

2.Dial another line.

3.Transfer the call or return to the held call by pressing its Line button.

18 Strata CTX DKT3000/2000-Series Digital Telephone October 2002