Toshiba DKT3000 manual Call Pickup, Group Pickup, To park a call, To retrieve a parked call

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Call Pickup

Advanced Operation

 

 

To park a call

1.While on a call, press Park in Orbit

...or Cnf/Trn + #33. The LED flashes green (consultation-hold).

2.Specify the Park Orbit using one of the following:

Press * and the system automatically selects a General Park Orbit between 7000~7019. The chosen orbit appears on the LCD.

Enter a valid extension.

Press # and the system automatically selects your extension as the orbit.

3.Hang up. The caller’s extension or line number and the orbit number are shown. If the parked call is not retrieved within a specified time, the call rings back to your telephone. When a parked call recalls your telephone, the LCD shows the line or extension that is recalling and the orbit number.

To retrieve a parked call

1.Press Park in Orbit

...or press your extension button + #32.

2.Enter the Orbit Number where the call is parked or # for the extension from which you are calling. You cannot use * to retrieve a parked call. The extension LED flashes at the in-use rate when the call is retrieved.

Call Pickup

You can pick up a call that is ringing another station’s extension, a call placed on hold at another station and other types of calls. When you pick up an internal call, the calling station and the called station displays on your LCD.

Group Pickup

Stations can be assigned in system programming to Pickup Groups. As many as 32 groups can be created to enable you to easily pick up incoming (new or transferred) or internal calls that are ringing stations that are in your group or in other groups. This feature does not pick up held calls. You may belong to more than one group. See your CTX System Administrator for group assignments.

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Strata CTX DKT3000/2000-Series Digital Telephone October 2002

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Contents DKT3000/2000telephone DKT3000/2000-Series Digital Telephone User Guide Copyright Telecoms Division Publication InformationContents Advanced Operation Iii DKT3014 LCD Features Appendix a Centrex Application Contents Organisation IntroductionConventions How to Use This GuideConventions Description Arial BoldRelated Documents/Media Related Documents/Media DKT3000-series Telephones Grand TourDKT3020-SD Telephone Grand TourFlexible Buttons Fixed ButtonsLiquid Crystal Display LCD Control ButtonsDKT2000/2500-series Telephones DKT2020-SD Telephone Line Buttons DKT3512F-S DKT3500 Terminal OverviewButton Assignments Key DifferencesDKT3524F-S DKT3500-Series DKT3000-SeriesImportant Read First BasicsWhat’s My Line? Which Outgoing/Incoming Call Features Do I Have? Hot Dialling Making a CallSpkr Button HandsetAnswering a Call Switching Between Handset and SpeakerphoneSpeaker Handsfree AnswerbackResponding to a Lit Msg LED Message WaitingTurning On/Off Message Waiting LED on Another Extension MicrophoneTo transfer a call directly to Voice Mail VM Call TransferTo perform Call Transfer Immediate To conference calls Conference CallsTo transfer conference control To hold a conference callAdding Voice Mail to a Conference Connecting Two Outside LinesExclusive Hold HoldAutomatic Hold Consultation HoldLCD Contrast Adjustments Volume ControlTo adjust the handset volume To adjust handset Beep ToneLCD Contrast Adjustments Advanced Operation Using Your LCDSoft Keys Soft Key Example To set an advisory message Advisory MessagesTo clear the registered message Msg No Characters Displayed Additional DigitsAccount Code Calls To dial using Forced Account CodesVerified/Non-Verified Account Codes Forced Account CodesTo enter an Account Code using access codes To dial using the Account Code buttonVoluntary Account Codes Verified/Non-Verified Automatic Busy Redial To cancel Automatic Busy RedialTo activate Automatic Busy Redial Automatic Callback To cancel ACBTo set Automatic Callback To cancel background music on your telephone speaker To enable background music on your telephone speakerBackground Music System Call ForwardStation Call Forward CategoriesCall Forward Settings To change your Pass Code Station Call Forward ProceduresTo use the Call Forward button sequence Call Forward Any Call Set for Another Station Call Forward Incoming Line CallsCall Forward Incoming Line Call Set for Another Station To view Call History Call HistoryCall Forward System Call Park Orbits Group Pickup Call PickupTo park a call To retrieve a parked callTo perform Call Pickup Call PickupFor Calls On Hold Dialling Description To answer a waiting call by placing the current call on hold Call WaitingDirect Station Selection Buttons Hotline Direct Inward System Access DisaTo connect directly to another station’s extension Do Not Disturb Distinctive RingingSetting DND for Another Extension To unlock a door Door LocksTo answer a door phone call Door PhonesLanguage Codes Emergency RingdownTo call/monitor a door phone To call from a door phoneTo make an OCA call Off-hook Call AnnounceTo answer a Handset OCA call To answer a Speaker OCA callBusy Override Override CallsDo Not Disturb Override To use Busy OverrideTo perform Class of Service Override Class of Service OverrideExecutive Override To perform Executive OverridePrivacy Override PagingAnswering a All CallEmergency PrivacyTo make an All Call To answer an All CallRedial To set/cancel PrivacySpeed Dial To use Privacy ReleaseStoring a Station Speed Dial Number Making a Call Using Speed DialCTX System Administration To store a Station Speed Dial Number using an Access CodeAdvanced Speed Dial Operation Special CharactersTo change Tone Dialling Tone/Pulse DiallingDial String Characters Entry MeaningVoice Mail Soft Keys Voice Mail Direct TransferStratagy ES Main Menu Soft Keys for CTX Digital Telephones Voice Mail Soft Keys DND Previous Call Recording To record a call Other Voice Mail FeaturesPause/Resume Recording Advanced Operation DKT3014-SDL Telephone DKT3014 LCD FeaturesDirect Station Selection Directory and Speed Dial ListingsInternal Directory and External Directory System Speed Dial and Personal Speed DialAlphanumeric Entry DKT3014 LCD Features DKT3014 LCD Features User Programming Programming Feature ButtonsFlexible Button Codes User Programming ModeFlexible Button Codes Feature Setting/Changing a Flexible Button’s FunctionFeature Code Changing a One Touch Button One Touch ButtonsTo Use a One Touch Button Setting/Changing a Personal Speed Dial CodeSpecial Characters Feature Codes Feature Access Codes Conferencing Three Way Feature Feature Access Code Sequences Messaging Advisory Feature Feature Access Code Sequences Speed Dial Register Feature Access CodesVolume Control Ringing + Index Number 300~399LED Indicator Details LED Indicator Details Dadm DADM/DSS ConsoleButtons and LEDs DSS Console FeaturesDSS Buttons Transferring to an Idle Station Calling a StationTo transfer a call to an idle station Call Answering Outside Line Call Transfer with Camp-onSpeed Dial To transfer call to a busy stationCall Forward Override DSS Override PagingNight Transfer Button To override call forward with your DSS ConsoleCentrex Application Centrex Feature ButtonsFlexible Directory Numbering Ringing Repeat Delayed RingingButton Labels Feature Button DefinitionsButton Definitions Button Labels Call and to place your station in the idle condition Button Labels Table A-1 Safety ApprovalSafety Approval Table A-1 EU Compliance Equipment details Strata CTX100 Base Cabinet Dimensions Expansion Cabinet DimensionsEquipment details Strata CTX670 Type Approval Interface Type Network ServiceTable A-2 Network Planning Information Tones Frequency Cadence Meaning Signal toTable A-3 Table A-3 Table A-5 Table A-4System Port Type IN-1 IndexIN-2 IN-3 IN-4
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