BT 4016 Classic manual Help, Number

Page 49

Diverse 4016 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4416

Help

Helpline

If you experience any difficulties with your Diverse 4016 Classic, please call the BT Diverse Helpline on 08457 908 070.

Problem	Possible cause	Solution
Handset not registering.	The base is not powered.	Make sure that the power supply is plugged
	There are no batteries in the handset.	in at the base and switched on. Make sure
		that the rechargeable batteries (included)
		are fitted in the handset correctly. Switch the
		handset off and then back on again, place
		the handset on to the base again and leave
		for approx. 1 minute to try registering again.

You have forgotten your base station PIN	You have changed the PIN.	Try entering the default PIN (0000). If you
number.		have changed the PIN and cannot remember
		the number you will need to contact the
		BT Diverse Helpline on 08457 908070.

No display	Handset not switched on.	Hold down the RED PHONE button for
	Batteries exhausted.	1 second. Charge or replace batteries.

When you press a button, nothing	Keyguard may be switched on.	Hold down the # button for 1 second.
happens.	Handset out of range.	Move closer to the base.
No radio signal to the base – all displays	Handset out of range.	Move closer to the base.
flashing.	Handset not registered.	Register the handset (see page 13).
	Base not switched on.	Check the base is connected properly
		(see page 12).

Handset in base doesn’t charge.	Line is being used by another handset for	Maximum charging power is only available
	a long period.	when no calls are being made. Wait until the
		call is finished.
	Base is not connected to the power	Make sure that the power supply is in at the
	supply.	base and the power source is switched on.
		Check that the batteries are fitted correctly.

Handset/base does not ring.	Ringer is switched off.	Switch ringer back on, see page 32 and
		page 35.

Your caller cannot hear you.	The INT button has been,pressed, muting	Select GO BACK option via the MENU
	the microphone.	button to switch the microphone back on.

Caller’s number is not displayed even	The number has been withheld.	Callers can stop their number being sent
though you have subscribed to Caller		over the network.
Display.

The error beep – a descending tone – is	You have pressed the wrong button.	Retry. If necessary, check the instructions.
played.

During remote operation you are unable to	You have not changed the base station	Change the base station PIN to allow you to
access messages.	PIN.	access messages from another phone.

The answering machine does not record	Memory is full	Delete old messages.
any messages or announcements.		Play back and delete new messages.

An answering machine message does not	The date/time is not set.	Set the date/time, see page 15.
have a time stamp.

HELP

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Contents Diverse 4016 Classic Page Use light At a glanceBase Handset displayHelpline This guideHints and tips boxes DTMF-EARTH Menu structure for directory, redial list, extra directory Menu structure for message handling Quick guide Commonly used handset functions and settingsCommonly used answering machine functions and settings Quick guide to handset display icons Unpacking your Diverse 4016 Classic IntroductionFor your records General Safety informationEnvironmental Plug the power supply unit into the wall socket Setting upPlan the location Connect the base stationIf the icons on the display Flash continuously Insert the batteriesBattery performance Battery level iconsOut of range? Setting the date and time Please note To set the time mode 12 or 24-hour clockMaking and ending calls Using the telephoneName and number directory Call timerTo receive an external call To store a name and number in the directoryTo dial a number from the directory To edit a directory entryCharacter map To delete an entry from the directory Extra directoryTo delete all entries from the directory To store names and numbers in the Extra directoryTo dial a number in the redial list RedialTo copy numbers shown in the redial list to the directory To delete the redial listSecrecy To switch secrecy on/offPaging and internal calls BackTo switch 3-way conversation function on/off ADD FeaturesTo transfer an external call between handsets Base SETTo set the alarm To hold a 3-way conversation Alarm clockTo stop the alarm ringing To cancel the alarm settingCalls list Caller Display and other Select ServicesOn 0800 800 Remember To view the Calls listStore a number from the Calls list into the directory DeletedDuring a call when you hear the Call Waiting beeps To switch Call Waiting on/offCall Waiting To accept a waiting callWithhold number Call DivertTo divert calls To withhold your number from being sentRing Back To switch Ring Back off if setTo adjust the handset ringer volume Handset settingsTo adjust the handset ringer melody Shortcut buttonTo switch autotalk on and off To adjust the earpiece volumeTo reset your handset to the original settings RESET?Keyguard To switch keyguard onTo adjust the base ringer volume Base station settingsBase station PIN Personal Identification NumberTo reset your base station to its original settings To adjust the base ringer melodyIt will not reset To record your own outgoing message To switch the answering machine on and offAnnouncement To play your outgoing messageRight now, please leave a message after the tone RED Phone button Please noteTo delete your outgoing message Call screeningTo use call screening Playing messages New message indicatorTo adjust the message length Additional answering machine settingsTo set the number of rings To switch the base station loudspeaker on or off To adjust the recording qualityQuality To switch on your answering machine from another phone Remote accessTo access your answering machine from another phone To control the answering machine functions during playbackRegistering additional handsets Using additional handsets and basesPlease note To change the name of a handset To de-register a handsetTo change the internal number of a handset Number HelpApproved rechargeable batteries CompatibilityConditions of this guarantee are GuaranteeWithin the 12-month guarantee period Outside the 12-month guarantee periodTo set the dialling mode Switchboard compatibilityTechnical information How many telephones can you have?To switch temporarily from pulse to tone dialling MS is the standard setting for most UK switchboardsThis setting is only for the duration of the call To set the recall timeTo set a pause before dialling Setting pausesTo set a pause after pressing Recall SavedIndex PIN 0682