Troubleshooting
The Unit Will Not Operate/No Dial Tone
•Verify the TALK Button is lit.
•Verify the AC adapter is securely plugged into the AC power outlet and the telephone.
•Verify the telephone line cord is securely plugged into the wall jack and the telephone.
•Make sure the base antenna is in an upright position.
•Make sure the handset battery is fully charged.
•Verify the telephone is in the correct dialing mode, tone (touch) or pulse (rotary).
•Make sure you are in the usable range of the base station.
•Reset the security code by placing the handset in the base for
The Phone Does Not Ring When You Receive a Call
•Make sure the RINGER switch on the handset and base are set to ON.
•Verify the AC adapter is securely plugged into the base and the telephone.
•Verify the telephone line cord is securely plugged into the wall jack and the telephone.
•Make sure you are in the usable range of the base station.
•You may have too many extensions on your line. Try unplugging a few devices.
Noise, Static, Interference or Other Calls Heard while Using the Handset
•Try changing channels.
•Make sure the base antenna is in an upright position.
•Make sure you are in the usable range of the base station.
•Make sure the handset battery is fully charged.
•Try relocating the base unit to another location.
•Make sure the AC adapter is not plugged into the wall outlet with other appliances.
Phone Will Not Hold Charge
•Make sure the charging contacts on the handset and base are free of dust and dirt.
•Clean the contacts with a soft cloth.
•Make sure CHARGE LED on the base is lit when handset is in the cradle. If necessary, replace the handset battery. (See Handset Battery Charging)
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