Topcom BUTLER 3500 manual Trouble Shooting, Topcom Warranty, Warranty Period, Warranty Handling

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Topcom Butler B3500/3501/Twin

7. TROUBLE SHOOTING

 

 

 

 

 

 

 

 

 

Symptom

 

Possible cause

Solution

 

 

 

 

 

 

 

 

No display

 

Batteries uncharged

Check the position of the batteries

 

 

 

 

 

 

 

 

 

 

 

 

 

Recharge the batteries

 

 

 

 

 

 

 

 

 

 

 

 

Handset turned OFF

Turn ON the handset

 

 

 

 

 

 

 

 

No tone

 

Telephone cord badly connected

Check the telephone cord connection

 

 

 

 

 

 

 

 

 

 

 

 

The line is occupied by another handset

Wait until the other handset hangs up

 

 

 

 

 

 

 

 

The icon

 

 

flashes

Handset out of range

Bring the handset closer to the base

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The base has no power supply

Check the mains connection to the base

 

 

 

 

 

 

 

 

 

 

 

 

The handset is not registered on the

Register the handset on the base

 

 

 

 

 

base

 

 

 

 

 

 

 

 

Base or handset do not ring

The ringing volume is zero or low

Adjust the ringing volume

 

 

 

 

 

 

 

Tone is good, but there is no

The dialling mode is wrong

Adjust the dialling mode (pulse/tone)

 

communication

 

 

 

 

 

 

 

 

 

Not possible to transfer a call on PABX

The FLASH time is too short

Set the unit to Long Flash time

 

 

 

 

 

 

 

Telephone does not react to pressing the

Manipulation error

Remove the batteries and put them back

 

keys

 

 

in place

 

 

 

 

 

 

 

 

8. TOPCOM WARRANTY

8.1. WARRANTY PERIOD

The Topcom units have a 24-month warranty period. The warranty period starts on the day the new unit is purchased. The warranty on batteries is limited to 6 months after purchase. Consumables or defects causing a negligible effect on operation or value of the equipment are not covered.

The warranty has to be proven by presentation of the original purchase receipt, on which the date of purchase and the unit-model are indicated.

8.2. WARRANTY HANDLING

A faulty unit needs to be returned to a Topcom service centre including a valid purchase note.

If the unit develops a fault during the warranty period, Topcom or its officially appointed service centre will repair any defects caused by material or manufacturing faults free of charge.

Topcom will at its discretion fulfil its warranty obligations by either repairing or exchanging the faulty units or parts of the faulty units. In case of replacement, colour and model can be different from the original purchased unit.

The initial purchase date shall determine the start of the warranty period. The warranty period is not extended if the unit is exchanged or repaired by Topcom or its appointed service centres.

8.3. WARRANTY EXCLUSIONS

Damage or defects caused by incorrect treatment or operation and damage resulting from use of non-original parts or accessories not recommended by Topcom are not covered by the warranty.

Topcom cordless phones are designed to work with rechargeable batteries only. The damage caused by the use of non-rechargeable batteries is not covered under warranty.

The warranty does not cover damage caused by outside factors, such as lightning, water and fire, nor any damage caused during transportation.

No warranty can be claimed if the serial number on the units has been changed, removed or rendered illegible.

Any warranty claims will be invalid if the unit has been repaired, altered or modified by the buyer or by unqualified, non- officially appointed Topcom service centres.

ENGLISH

Topcom Butler B3500/3501/Twin

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Contents Butler 3500/3501/TWIN Belangrijk Technical Characteristics Telephone InstallationUsing the Telephone Trouble Shooting Topcom WarrantyCleaning Safety InstructionsM H Handset and Base Butler 3500 Description of Telephone2ABC3DEF Charger LED Without alarm clock With alarm clock Clock HhmmStandby display Handset Indicator LEDDisplay Icon MeaningConnections Telephone InstallationTo set the time To set the alarmRechargable Batteries Insert the batteries respecting the + and polarityUsing the Telephone Caller Identification Display of Call DurationMicrophone Mute Pause KEYKeypad characters are as follows Using the Alphanumerical KeypadUsing the Menu Calling from the PhonebookPersonalisation Adjusting the Ring VolumeChoosing the Ring Melody Handset Name Speaker Volume During CallSetting the Dialling Mode Activation / Deactivation of BeepsAutomatic Answer Flash Time DurationKeypad Lock Advanced FunctionsPhonebook Managing Multiple Handsets Setting UP AN Additional HandsetSearching a Handset from the Base Subscribing a Topcom Butler 300 Dect GAP Headset Setting UP a Handset on Another BaseRemoving a Handset Selecting a BaseWarranty Handling Trouble ShootingTopcom Warranty Warranty PeriodGfsk Technical CharacteristicsDE Telefoon Gebruiken TelefooninstallatieProblemen Verhelpen Garantie Beschrijving VAN DE TelefoonReinigen VeiligheidsvoorschriftenHandset EN Basisstation Butler 3500 Beschrijving VAN DE TelefoonTelefoonboek Escape Toets omlaag Oproeplijst LED’s Zonder alarm klok Met alarm klokOplader Butler AM/PM indicatiePictogram Betekenis Handsetindicator LEDStandby-scherm Aansluitingen TelefooninstallatieHet uur instellen Herlaadbare BatterijenDe wekfunctie instellen DE Telefoon Gebruiken Pauze Toets Interne Oproep DoorschakelenTonen VAN DE Gespreksduur Microfoon Uitschakelen MuteToets Drukken HERKIES-GEHEUGENBellen Vanuit HET Telefoonboek HET Alfanumerieke Toetsenbord GebruikenBelmelodie Kiezen Belvolume AanpassenPersonalisering HET Menu GebruikenDE PIN-CODE Wijzigen Luidsprekervolume Tijdens OproepBieptonen ACTIVEREN/DESACTIVEREN Naam VAN DE Handset WijzigenFlashtijd Instellen DE Kiesmodus InstellenAutomatisch Opnemen Het toetsenbord vergrendelen via Menu Geavanceerde FunctiesVergrendeling Toetsenbord TelefoonboekEEN Intern Toestel Zoeken VIA HET Basistoestel Gebruik VAN Meerdere HandsetsEEN Bijkomende Handset Registreren Als de bijkomende handset een Butler 350xC is EEN Butler Handset Installeren OP EEN Ander BasistoestelEEN Handset Verwijderen EEN Basistoestel SelecterenAanmelden VAN EEN Topcom Butler 300 Dect GAP Handset Problemen VerhelpenAfwikkeling VAN Garantieclaims GarantieTechnische Kenmerken GarantieperiodeUtilisation DU Telephone Installation DU TelephoneTrouble Shooting Garantie Description DU TelephoneEntretien Consignes DE SécuritéDescription DU Telephone DEL Indication Pas d’horloge Avec horloge1 Affichage en stand-by Indicateur DU Combine LEDConnexions Installation DU TelephoneInsérez les piles en respectant la polarité + et Réglages Horloge AlarmePour régler l’alarme Piles RechargeablesUtilisation DU Telephone Touche Pause Transfert Interne DUN AppelAffichage DE LA Duree DE Lappel Coupure DU SON DU MicrophoneAppeler Depuis LE Repertoire Telephonique Memoire DE Recomposition DE NumerosUtilisation DU Clavier Alphanumérique Utilisation DU Menu Reglage DU Volume DU HAUT-PARLEURChoix DE LA Melodie DE LA Sonnerie Modifier LE Code PIN Volume DU HAUT-PARLEUR EN Cours D’APPELActivation / Desactivation DES Bips Designation DES CombinesRemise a Zero Reglage DU Mode DE Composition DES NumerosDuree DE LA Fonction Flash Time Reponse AutomatiqueVerrouillage Clavier Fonctions DE PointeRepertoire Telephonique Modifier un nom ou un numéro Rechercher UN Combine a Partir Dune BaseSi votre combiné supplémenteire est un Butler 350xC Installer UN Combine SupplementaireGestion DE Plusieurs Combines Eliminer UN CombineSelectionner UNE Base Installer UN Combine SUR UNE Autre BaseEnregistrer UN Casque Topcom Butler 300 Dect GAP Exclusions DE Garantie Caracteristiques TechniquesPériode DE Garantie Traitement DE LA GarantieVerwendung DES Telefons Installation DES TelefonsProblemlösung Garantie TASTEN/LEDSicherheitshinweise Handapparat UND Basisstation Butler 3500 TASTEN/LEDAnzeige Ohne alarm clock Mit alarm clockHANDGERÄT-ANZEIGE LED Symbol BedeutungAnschlüsse Installation DES TelefonsEinrichten der Weckzeit WeckalarmeinrichtungWiederaufladbare Batterien Einrichten der UhrzeitVerwendung DES Telefons Rufnummernanzeige Anzeige DER GesprächsdauerStummschaltung Mute PausentasteVerwendung DES Menüs WahlwiederholungsspeicherEine Nummer AUS DEM Telefonbuch Anrufen Verwendung DER Alphanumerischen TastaturEinstellen DER Klingellautstärke Persönliche EinstellungenAuswahl DER Klingelmelodie AKTIVIEREN/DEAKTIVIEREN VON Pieptönen Lautsprecherlautstärke Während Eines AnrufsHandgerät Einen Namen Geben Automatisches Annehmen DEN PIN-CODE ÄndernDEN Wählmodus Einstellen FLASH-ZEITEntsperren des Tastenfelds 1 Drücken Sie irgendeine Taste DIE TastensperreSperren des Tastenfelds im Menü Sperren des Tastenfelds mit der *-Taste SchnellsperrungEinen Eintrag ins Telefonbuch einfügen Weitere FunktionenTelefonbuch Handgerät VON DER Basisstation AUS Suchen PagingHandgerät AN Einer Anderen Basisstation Anmelden Mehrere Handgeräte VerwaltenEIN Zusätzliches Handgerät Einstellen Handgerät EntfernenBasisstation Auswählen ProblemlösungEinen Kopfhörer Topcom Butler 300 Dect GAP Anmelden Garantieausschlüsse Technische DatenGarantiezeit Abwicklung DES GarantiefallesUSO DEL Teléfono Solución DE Problemas GarantiaDescripción DEL Teléfono Instalación DEL TeléfonoConservación Instrucciones DE SeguridadMicroteléfono Y Base Butler 3500 Descripción DEL TeléfonoSin despertador Con despertador Cargador ButlerLED de indicación Pantalla en reposo PantallaIndicador Luminoso DEL Portátil LED Icono SignificadoConexiones Instalación DEL TeléfonoPara ajustar la hora Para ajustar la alarmaBaterías Recargables Inserte las baterías respetando la polaridadUSO DEL Teléfono Identificación DEL Número Llamante Visualizar LA Duración DE LA LlamadaFunción Secreto Tecla PausaUSO DEL Menú Memoria DE RellamadaMarcar Desde LA Agenda USO DEL Teclado AlfanuméricoPersonalización Ajuste DE Volumen DE LlamadaSeleccionar LA Melodía DEL Timbre Cambiar EL Código PIN Durante LA LlamadaActivar Y Desactivar LOS Tonos DE Aviso Identificar LAS Unidades PortátilesReinicio Descolgado AutomáticoEste es el intervalo usual en España Bloqueo DE Teclado Funciones AvanzadasAgenda Quitar UNA Unidad Portátil USO DE Múltiples Unidades PortátilesLocalizar LA Unidad Portátil Desde LA Base Añadir Otra Unidad PortátilSeleccionar LA Base Asignar UNA Unidad Portátil a Otra BaseSuscribir UN Microteléfono Topcom Butler 300 Dect GAP Tratamiento DE LA Garantía Solución DE ProblemasGarantia Topcom Periodo DE GarantíaEspecificaciones Técnicas Page Page Page U8006137
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