VTech IA5864 manual CAN’T Connect

Page 37

Troubleshooting

Problem

Suggestion

CAN’T CONNECT

• Only one handset of your phone system can be in use (off hook) at a time. For example, if HS1

displays on my

is on a call and HS2 presses TALK, CAN’T CONNECT will display. Be sure only one handset

handset.

is in use at a time.

Move the handset closer to the base. You might have moved out of range.

If the handset is in its base and the charging light does not come on, refer to The charge light is off in this troubleshooting guide.

Reset the base. Unplug the unit’s electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the handset and base to reset.

Other electronic products can cause interference with your cordless phone. Try installing your phone as far away from these types of electronic devices as possible: wireless routers, radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless phones.

The batteries will not

• Charge the battery in the handset for 16 hours. For optimum daily performance, return the

hold a charge.

handset to its base when not in use.

 

• You may need to purchase a new battery, please refer to the Batteries section of this user’s

 

manual.

 

• Your phone might be malfunctioning. Please refer to the Warranty section of this user’s manual

 

for further instruction.

 

 

If you subscribe to DSL

If you hear noise during conversations and/or your caller ID features aren’t functioning properly,

service

install a noise filter to the telephone line between the base unit and the telephone line jack. Contact

 

your DSL provider to obtain a noise filter.

www.vtechphones.com

ADDITIONAL INFO 37

Additional Information

Image 37 Contents
Table of Contents Additional Information Need HELP? Parts Check List Before You BeginInstall Handset Battery InstallationChoose Location Connect Power and Telephone Line Cords Wall Mounting Desk/Table InstallationSet Language Mode Charge the Handset BatterySet the Dial Mode Check for Dial ToneSet Handset Date and Time Handset Ringer Style/Battery SaveBelt clip optional If you subscribe to DSL serviceHandset Operation Telephone OperationTemporary Tone Dialing Base OperationMessage Waiting Call Transfer Clear Message Waiting AlertOperating Range Headset JackScreen Displays When Display Screen MessagesStore a Number/Name in Speed Dial Speed DialingPress Select to save the edited information Edit a Number/Name Stored in Speed DialDial a Speed Dial Number Delete a Number/Name Stored in Speed DialReassign Locations in Speed Dial Store a Number/Name in the Directory Telephone DirectoryEdit a Number/Name Stored in the Directory Delete a Number/Name Stored in the Directory Dial a Number from the Directory Move a Number/Name to the Speed Dial MemoryCaller ID Review Call History About Call History Caller IDDial a Displayed Number Delete Records from Call HistoryStore a Call History Record in the Directory Screen Displays When Setting the clock Audible IndicatorsAnswering System Operation At the Base About AnnouncementsTo review your announcement at any time Record Your AnnouncementTo delete your announcement Feature Summary Setting Up Your Answering SystemSet number of rings Listen to, Save & Delete MessagesRecord a Memo Call Screening/InterceptWindow Display When Remote Access Commands Answering System Operation Remote AccessConnect with the Answering System Voice MenuPlease enter you security code. Enter your remote access Batteries Battery Care and performanceProblem Suggestion TroubleshootingNoise CAN’T Connect When I’m near My handset does not My handset My Caller ID isn’t Warranty Statement MaintenanceHow do you get warranty service? Important Safety Instructions FCC Part FCC, Acta and IC RegulationsIndustry Canada Rbrc SealTechnical Specifications Index IndexIndex 91-000415-030-000 User’s Manual