VTech IA5864 manual My Caller ID isn’t

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Troubleshooting

Problem	Suggestion

My Caller ID isn’t	• Caller ID is a subscription service. You must subscribe to this service for this feature to work
working.	on your phone.
	• Your caller must be calling from an area that supports caller ID.
	• Both you and your caller’s telephone companies must use caller ID compatible equipment.

My answering	• Make sure system is turned ON (the ON/OFF key is illuminated).
machine is not	• Make sure the announce only feature is set to OFF.
recording messages.
I cannot hear recorded	• Using the base volume control, raise the volume to a comfortable listening level.
messages.

CL is ﬂashing in the	• You need to set the day and time. Refer to the section(s) on setting day and time in this
base message display	user’s manual.
window.	• Make sure announce only feature is set to OFF
Common cure for	If the unit does not seem to be responding normally, then try putting the handset in its base. If it
electronic equipment.	does not seem to respond, do the following (in the order listed):

1.Disconnect the power to the base.

2.Disconnect the handset battery, and spare battery, if applicable.

3.Wait a few minutes.

4.Connect power to the base.

5.Re-install the battery(ies).

6.Wait for the handset to re-establish its link with the base. To be safe, allow up to one minute for this to take place.

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ADDITIONAL INFO 41

Additional Information

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Contents Table of Contents Additional Information Need HELP? Parts Check List Before You BeginChoose Location InstallationInstall Handset Battery Connect Power and Telephone Line Cords Wall Mounting Desk/Table InstallationSet Language Mode Charge the Handset BatterySet the Dial Mode Check for Dial ToneSet Handset Date and Time Handset Ringer Style/Battery SaveBelt clip optional If you subscribe to DSL serviceHandset Operation Telephone OperationMessage Waiting Base OperationTemporary Tone Dialing Call Transfer Clear Message Waiting AlertOperating Range Headset JackScreen Displays When Display Screen MessagesStore a Number/Name in Speed Dial Speed DialingPress Select to save the edited information Edit a Number/Name Stored in Speed DialReassign Locations in Speed Dial Delete a Number/Name Stored in Speed DialDial a Speed Dial Number Edit a Number/Name Stored in the Directory Telephone DirectoryStore a Number/Name in the Directory Delete a Number/Name Stored in the Directory Dial a Number from the Directory Move a Number/Name to the Speed Dial MemoryCaller ID Review Call History About Call History Caller IDStore a Call History Record in the Directory Delete Records from Call HistoryDial a Displayed Number Screen Displays When Setting the clock Audible IndicatorsAnswering System Operation At the Base About AnnouncementsTo delete your announcement Record Your AnnouncementTo review your announcement at any time Feature Summary Setting Up Your Answering SystemSet number of rings Listen to, Save & Delete MessagesRecord a Memo Call Screening/InterceptWindow Display When Remote Access Commands Answering System Operation Remote AccessConnect with the Answering System Voice MenuPlease enter you security code. Enter your remote access Batteries Battery Care and performanceProblem Suggestion TroubleshootingNoise CAN’T Connect When I’m near My handset does not My handset My Caller ID isn’t Warranty Statement MaintenanceHow do you get warranty service? Important Safety Instructions FCC Part FCC, Acta and IC RegulationsIndustry Canada Rbrc SealTechnical Speciﬁcations Index IndexIndex 91-000415-030-000 User’s Manual