VTech IA5864 manual My handset

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Troubleshooting

Problem

Suggestion

 

 

My calls fade or cut in

• Press the CHAN button while on a call until the interference has been eliminated.

and out while I’m using

• Other electronic products can cause interference with your cordless phone. Try installing your

my handset.

phone as far away from these types of electronic devices as possible: wireless routers, radios,

 

radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal

 

computers, kitchen appliances and other cordless phones

Microwaves operate on the same frequency as your phone. It is normal to experience static on your phone while the microwave is running. Do not install this phone in the same outlet or near the microwave.

If your phone is plugged in with a modem or surge protector, plug the phone (or modem/surge protector) into a different location. If this solves the problem, re-locate your phone or modem farther apart from one another, or use a different surge protector.

Relocate your phone to a higher location. The phone will get better reception not installed in a low area.

If the other phones in your home are having the issue, the problem is in your wiring or local service. Contact your local telephone company (charges may apply.)

The charge light is off.

• Clean the handset and base charging contact each month using a pencil eraser or cloth.

 

• Make sure the power and line cords are plugged in correctly and firmly.

 

• Reset the base. Unplug the unit’s electrical power. Wait for 15 seconds then plug it back in.

 

Allow up to one minute for the handset and base to reset.

 

• Your phone might be malfunctioning. Please refer to the Warranty section of this user’s manual

 

for further instruction.

40 ADDITIONAL INFO

www.vtechphones.com

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Contents Table of Contents Additional Information Need HELP? Before You Begin Parts Check ListInstall Handset Battery InstallationChoose Location Connect Power and Telephone Line Cords Desk/Table Installation Wall MountingCharge the Handset Battery Set Language ModeSet the Dial Mode Check for Dial ToneHandset Ringer Style/Battery Save Set Handset Date and TimeIf you subscribe to DSL service Belt clip optionalTelephone Operation Handset OperationTemporary Tone Dialing Base OperationMessage Waiting Clear Message Waiting Alert Call TransferHeadset Jack Operating RangeDisplay Screen Messages Screen Displays WhenSpeed Dialing Store a Number/Name in Speed DialEdit a Number/Name Stored in Speed Dial Press Select to save the edited informationDial a Speed Dial Number Delete a Number/Name Stored in Speed DialReassign Locations in Speed Dial Store a Number/Name in the Directory Telephone DirectoryEdit a Number/Name Stored in the Directory Delete a Number/Name Stored in the Directory Move a Number/Name to the Speed Dial Memory Dial a Number from the DirectoryCaller ID About Call History Caller ID Review Call HistoryDial a Displayed Number Delete Records from Call HistoryStore a Call History Record in the Directory Screen Displays When Audible Indicators Setting the clockAnswering System Operation At the Base About AnnouncementsTo review your announcement at any time Record Your AnnouncementTo delete your announcement Setting Up Your Answering System Feature SummaryListen to, Save & Delete Messages Set number of ringsCall Screening/Intercept Record a MemoWindow Display When Answering System Operation Remote Access Remote Access CommandsConnect with the Answering System Voice MenuPlease enter you security code. Enter your remote access Battery Care and performance BatteriesTroubleshooting Problem SuggestionNoise CAN’T Connect When I’m near My handset does not My handset My Caller ID isn’t Maintenance Warranty StatementHow do you get warranty service? Important Safety Instructions FCC, Acta and IC Regulations FCC PartRbrc Seal Industry CanadaTechnical Specifications Index IndexIndex 91-000415-030-000 User’s Manual