VTech IA5864 manual My handset does not

Page 39

Troubleshooting

Problem

Suggestion

 

 

 

My handset does not

Make sure you have the ringer activated. Refer to the section(s) on ringer selection in this user’s

ring when I receive

 

manual.

a call.

Make sure the telephone line cord is plugged firmly into the base unit and the telephone jack.

 

 

Make sure the power cord is plugged in.

You may be too far from the base unit.

Charge the battery in the handset for 16 hours. For optimum daily performance, return the handset to its base when not in use.

You may have too many extension phones on your telephone line to allow all of them to ring. Try unplugging some of the other phones.

The layout of your home or office might be limiting the operating range. Try moving the base to another location, preferably on an upper floor.

If the other phones in your home are having the issue, the problem is in your wiring or local service. Contact your local telephone company (charges may apply.)

Test a working phone at the phone jack. If another phone has the same problem, the problem is the phone jack. Contact your local telephone company (charges may apply.)

Other electronic products can cause interference with your cordless phone. Try installing your phone as far away from these types of electronic devices as possible: wireless routers, radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless phones

Your line cord might be malfunctioning. Try installing a new line cord.

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ADDITIONAL INFO 39

Additional Information

Image 39
Contents Table of Contents Additional Information Need HELP? Parts Check List Before You BeginInstallation Install Handset BatteryChoose Location Connect Power and Telephone Line Cords Wall Mounting Desk/Table InstallationCheck for Dial Tone Charge the Handset BatterySet Language Mode Set the Dial ModeSet Handset Date and Time Handset Ringer Style/Battery SaveBelt clip optional If you subscribe to DSL serviceHandset Operation Telephone OperationBase Operation Temporary Tone DialingMessage Waiting Call Transfer Clear Message Waiting AlertOperating Range Headset JackScreen Displays When Display Screen MessagesStore a Number/Name in Speed Dial Speed DialingPress Select to save the edited information Edit a Number/Name Stored in Speed DialDelete a Number/Name Stored in Speed Dial Dial a Speed Dial NumberReassign Locations in Speed Dial Telephone Directory Store a Number/Name in the DirectoryEdit a Number/Name Stored in the Directory Delete a Number/Name Stored in the Directory Dial a Number from the Directory Move a Number/Name to the Speed Dial MemoryCaller ID Review Call History About Call History Caller IDDelete Records from Call History Dial a Displayed NumberStore a Call History Record in the Directory Screen Displays When About Announcements Audible IndicatorsSetting the clock Answering System Operation At the BaseRecord Your Announcement To review your announcement at any timeTo delete your announcement Feature Summary Setting Up Your Answering SystemSet number of rings Listen to, Save & Delete MessagesRecord a Memo Call Screening/InterceptWindow Display When Voice Menu Answering System Operation Remote AccessRemote Access Commands Connect with the Answering SystemPlease enter you security code. Enter your remote access Batteries Battery Care and performanceProblem Suggestion TroubleshootingNoise CAN’T Connect When I’m near My handset does not My handset My Caller ID isn’t Warranty Statement MaintenanceHow do you get warranty service? Important Safety Instructions FCC Part FCC, Acta and IC RegulationsIndustry Canada Rbrc SealTechnical Specifications Index IndexIndex 91-000415-030-000 User’s Manual