VTech CS6328-4 Answering system operation, Answering system and voicemail, Message capacity

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Answering system operation

Answering system and voicemail

Your telephone has separate indicators for two different types of voice messages: those left on its built-in answering system and those left at your service provider’s voicemail. Your telephone’s built-in answering system messages and voicemail messages are separate. Each alerts you to new messages differently.

If and New voicemail display on the handset, your telephone service provider is indicating that it has new voicemail for you. To listen to your voicemail, you typically dial an access number provided by your telephone service provider, followed by a security code or PIN.

To listen to messages recorded on your digital answering system, press /PLAY/STOP on the telephone base (page 37).

Some service providers bundle or combine multiple services like voicemail and call waiting, so you may not be aware that you have voicemail. To check what services you have and how to access them, contact your telephone service provider.

To use your voicemail service rather than your answering system, turn off your answering system. To use your answering system rather than your voicemail service, contact your telephone service provider to deactivate your voicemail service. You can also use your telephone answering system and voicemail together by setting your built-in answering system to answer before voicemail answers as described below. To learn how to program your voicemail settings, contact your telephone service provider. Then, if you are on a call, or if the answering system is busy recording a message and you receive another call, the second caller can leave a voicemail message.

Set your answering system to answer calls at least two rings earlier than your voicemail is set to answer. For example, if your voicemail answers after six rings, set your answering system to answer after four rings. Some voicemail providers may program the delay before answering calls in seconds instead of rings. In this case, allow six seconds per ring when determining the appropriate setting.

Message capacity

The answering system can record and store up to 99 messages. Each message can be up to four minutes in length. The total storage capacity for the announcement, messages and memos is approximately 14 minutes. The actual recording time depends on individual message characteristics. Messages remain available for replay until you delete them.

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Contents User’s manual Congratulations Table of contents Appendix Answering system operationIndex Parts checklist Getting startedTelephone base and charger installation Battery installation Charge lightBattery charging Place in ChargerInstallation options Tabletop to wall mount installationWall mount to tabletop installation See Telephone base and charger installation onTelephone base layout USE lightHandset layout FlashMENU/SELECT Telephone settings Ringer volume telephone baseRinger volume handset Ringer toneTo manually turn off these indicators LCD languageClear voicemail Press MENU/SELECT to select LCD languageSet date/time Key toneSet date/time, then press MENU/SELECT Home area code Dial modeHome area code, then press MENU/SELECT Answering system settings Answering system set upAnswer ON/OFF To turn on or off with the telephone baseNumber of rings Call screeningPress MENU/SELECT to select Call screening Message alert tone Remote access codeAnnouncement Play your announcement Record your own announcementDelete your announcement Press MENU/SELECT to select AnnouncementTelephone operation Mute Temporary ringer silencingTemporary tone dialing Find handsetTo access a number in the directory while on a call To access a number in the call log while on a callTo access a number in the redial list while on a call Call waitingRedial list Dial a redial entryDelete from redial list Multiple handset useIntercom Answer an incoming call during an intercom callScreen shows Calling handset Shows Calling handsetShare an outside call Handset X is CallingDirectory Directory Empty Directory Full Already SavedStore a directory entry Enter NameCharacter chart Characters by number of key pressesAlphabetical search Search the directoryDial a directory entry Edit a directory entry Delete from the directoryShows Edit Number Delete contact?Store a speed dial entry Speed dialDial a speed dial number Delete a speed dial entry About caller IDMemory match Call logMissed calls indicator Review the call logView dialing options Dial a call log entrySave a call log entry to the directory Displays Edit NumberDelete from the call log Call log display screen messagesAnswering system and voicemail Answering system operationMessage capacity New message indication Call interceptMessage playback To play messages with the telephone baseDelete all messages To play messages with a handsetTo delete all messages with the telephone base To delete all messages with a handsetRecord and play memos To record a memoMessage window displays Window display DescriptionRemote access Command FunctionAppendix Handset display screen messagesCommunication between handset Telephone base lights Handset and telephone base indicators Handset lightsHandset icons Battery Expand your telephone system Add and register a handset optionalReplace a handset Troubleshooting My telephone does not work at allThere is no dial tone Cannot dial outTelephone does not ring when there is an incoming call LOW Battery shows on screenCharge light is off My handset beeps and is not performing normally Hear other calls when using the telephone My caller ID features are not working properlyHear noise on the cordless handset and the keys do not work Registration Failed appears on the handsetOUT of Range or no PWR AT Base shows in the handset screen Caller ID entries do not match the numbers I need to dialNEW Voicemail and show on the display and I don’t know why Outgoing announcement is not clear Cannot retrieve voicemail messagesAnswering system does not record messages Messages on the answering system are very difficult to hear Answering system does not respond to remote commandsMessages on the answering system are incomplete Common cures for electronic equipment Important safety instructions Precautions for users of implanted cardiac pacemakers Operating rangeMaintenance Taking care of your telephoneAbout cordless telephones Rbrc sealWarranty What does this limited warranty cover?How do you get warranty service? FCC, Acta and IC regulations FCC PartIndustry Canada Technical specifications Index Index 91-002828-050-100