VTech CS6329-3, CS6329-5, CS6329-4, CS6328-5 LOW Battery shows on screen, Charge light is off

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Appendix

Troubleshooting

LOW BATTERY shows on screen.

•Place the handset in the telephone base or charger for recharging.

•Completely remove and install the battery again and use it until fully depleted, then recharge the handset in the telephone base or charger for up to 16 hours.

•If the above measures do not correct the problem, replace the battery.

The battery does not charge in the handset or the handset battery does not accept charge.

•Make sure the handset is placed in the telephone base or charger correctly. The CHARGE light on the handset should be on.

•Completely remove and install the battery again, then charge for up to 16 hours.

•If the handset is in the telephone base or charger but the CHARGE light on the handset is not on, refer to The charge light is off in this section.

•If the battery is completely depleted, it can take up to 10 minutes to charge the handset before LOW BATTERY appears on the screen (page 4).

•Purchase a new battery. Refer to the Battery section (page 45).

The CHARGE light is off.

•Clean the charging contacts on the handset and telephone base each month with a pencil eraser or a dry non-abrasive fabric.

•Make sure the power adapter and telephone line cord are plugged in correctly and securely.

•Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to one minute for the handset and telephone base to reset.

The telephone does not ring when there is an incoming call.

•Make sure the handset ringer volume is not set to the lowest level (page 10) and the telephone base ringer volume is not set to zero (page 10).

•Make sure the telephone line cord and power adapter are plugged in properly (page 2).

•The handset may be too far from the telephone base. Move it closer to the telephone base.

•There may be too many extension phones on the telephone line to allow all of them to ring simultaneously. Unplug some of them.

•If the other telephones in your home are having the same problem, the problem is in the wiring or local service. Contact your telephone service provider.

•Other electronic products such as HAM Radios and other DECT Phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.

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Contents User’s manual Congratulations Table of contents Index Answering system operationAppendix Getting started Parts checklistTelephone base and charger installation Charge light Battery installationPlace in Charger Battery chargingTabletop to wall mount installation Installation optionsSee Telephone base and charger installation on Wall mount to tabletop installationUSE light Telephone base layoutFlash Handset layoutMENU/SELECT Ringer volume telephone base Telephone settingsRinger volume handset Ringer toneLCD language To manually turn off these indicatorsClear voicemail Press MENU/SELECT to select LCD languageSet date/time, then press MENU/SELECT Key toneSet date/time Home area code, then press MENU/SELECT Dial modeHome area code Answering system set up Answering system settingsAnswer ON/OFF To turn on or off with the telephone basePress MENU/SELECT to select Call screening Call screeningNumber of rings Announcement Remote access codeMessage alert tone Record your own announcement Play your announcementDelete your announcement Press MENU/SELECT to select AnnouncementTelephone operation Temporary ringer silencing MuteTemporary tone dialing Find handsetTo access a number in the call log while on a call To access a number in the directory while on a callTo access a number in the redial list while on a call Call waitingDial a redial entry Redial listDelete from redial list Multiple handset useAnswer an incoming call during an intercom call IntercomScreen shows Calling handset Shows Calling handsetHandset X is Calling Share an outside callDirectory Empty Directory Full Already Saved DirectoryEnter Name Store a directory entryCharacters by number of key presses Character chartDial a directory entry Search the directoryAlphabetical search Delete from the directory Edit a directory entryShows Edit Number Delete contact?Dial a speed dial number Speed dialStore a speed dial entry About caller ID Delete a speed dial entryCall log Memory matchReview the call log Missed calls indicatorDial a call log entry View dialing optionsDisplays Edit Number Save a call log entry to the directoryCall log display screen messages Delete from the call logMessage capacity Answering system operationAnswering system and voicemail Call intercept New message indicationMessage playback To play messages with the telephone baseTo play messages with a handset Delete all messagesTo delete all messages with the telephone base To delete all messages with a handsetTo record a memo Record and play memosWindow display Description Message window displaysCommand Function Remote accessHandset display screen messages AppendixCommunication between handset Handset icons Handset and telephone base indicators Handset lightsTelephone base lights Battery Add and register a handset optional Expand your telephone systemReplace a handset My telephone does not work at all TroubleshootingThere is no dial tone Cannot dial outCharge light is off LOW Battery shows on screenTelephone does not ring when there is an incoming call My handset beeps and is not performing normally My caller ID features are not working properly Hear other calls when using the telephoneHear noise on the cordless handset and the keys do not work Registration Failed appears on the handsetNEW Voicemail and show on the display and I don’t know why Caller ID entries do not match the numbers I need to dialOUT of Range or no PWR AT Base shows in the handset screen Answering system does not record messages Cannot retrieve voicemail messagesOutgoing announcement is not clear Messages on the answering system are incomplete Answering system does not respond to remote commandsMessages on the answering system are very difficult to hear Common cures for electronic equipment Important safety instructions Operating range Precautions for users of implanted cardiac pacemakersTaking care of your telephone MaintenanceRbrc seal About cordless telephonesWhat does this limited warranty cover? WarrantyHow do you get warranty service? FCC Part FCC, Acta and IC regulationsIndustry Canada Technical specifications Index Index 91-002828-050-100