VTech CS6329-4, CS6329-5, CS6328-5, CS6329-2, CS6328-4 Hear other calls when using the telephone

Page 55

Appendix

Troubleshooting

•The location of your telephone base can impact the performance of your cordless phone. For better reception, install the telephone base in a centralized location within your home or office, away from walls or other obstructions. In many environments, elevating the telephone base improves overall performance.

•Disconnect the telephone base from the telephone wall jack and plug in a corded telephone. If calls are still not clear, the problem is probably in the wiring or local service. Contact your telephone service provider (charges may apply).

•If the other telephones in your home are having the same problem, the problem is in the wiring or local service. Contact your telephone service provider.

I hear other calls when using the telephone.

•Disconnect the telephone base from the telephone wall jack. Plug in a different telephone. If you still hear other calls, the problem is probably in the wiring or local service. Call your telephone service provider.

I hear noise on the cordless handset and the keys do not work.

• Make sure the telephone line cord is plugged in securely.

REGISTRATION FAILED appears on the handset.

•Only one handset can be registered at a time. If you have multiple handsets to register, please follow the instructions on page 46 for the first handset. Once a handset has been successfully registered, repeat the steps for each handset that needs to be registered.

•Make sure that the telephone base and handset(s) are in idle mode when registering a handset.

•Follow the steps on page 55 for the common cure for electronic equipment, then try again to register a handset.

My caller ID features are not working properly.

•Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your telephone.

•The caller may not be calling from an area which supports caller ID.

•Both your and your caller’s telephone service providers must use equipment compatible with the caller ID service.

•The caller ID information shows after the first or second ring.

•If you subscribe to high-speed Internet service (digital subscriber line - DSL) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference. Contact your DSL service provider for more information about

DSL filters.

51

Page 54 Page 56
Image 55
Page 54 Page 56
Contents User’s manual Congratulations Table of contents Appendix Answering system operationIndex Getting started Parts checklistTelephone base and charger installation Charge light Battery installationPlace in Charger Battery chargingTabletop to wall mount installation Installation optionsSee Telephone base and charger installation on Wall mount to tabletop installationUSE light Telephone base layoutFlash Handset layoutMENU/SELECT Ringer tone Telephone settingsRinger volume telephone base Ringer volume handsetPress MENU/SELECT to select LCD language To manually turn off these indicatorsLCD language Clear voicemailSet date/time Key toneSet date/time, then press MENU/SELECT Home area code Dial modeHome area code, then press MENU/SELECT To turn on or off with the telephone base Answering system settingsAnswering system set up Answer ON/OFFNumber of rings Call screeningPress MENU/SELECT to select Call screening Message alert tone Remote access codeAnnouncement Press MENU/SELECT to select Announcement Play your announcementRecord your own announcement Delete your announcementTelephone operation Find handset MuteTemporary ringer silencing Temporary tone dialingCall waiting To access a number in the directory while on a callTo access a number in the call log while on a call To access a number in the redial list while on a callMultiple handset use Redial listDial a redial entry Delete from redial listShows Calling handset IntercomAnswer an incoming call during an intercom call Screen shows Calling handsetHandset X is Calling Share an outside callDirectory Empty Directory Full Already Saved DirectoryEnter Name Store a directory entryCharacters by number of key presses Character chartAlphabetical search Search the directoryDial a directory entry Delete contact? Edit a directory entryDelete from the directory Shows Edit NumberStore a speed dial entry Speed dialDial a speed dial number About caller ID Delete a speed dial entryCall log Memory matchReview the call log Missed calls indicatorDial a call log entry View dialing optionsDisplays Edit Number Save a call log entry to the directoryCall log display screen messages Delete from the call logAnswering system and voicemail Answering system operationMessage capacity To play messages with the telephone base New message indicationCall intercept Message playbackTo delete all messages with a handset Delete all messagesTo play messages with a handset To delete all messages with the telephone baseTo record a memo Record and play memosWindow display Description Message window displaysCommand Function Remote accessHandset display screen messages AppendixCommunication between handset Telephone base lights Handset and telephone base indicators Handset lightsHandset icons Battery Add and register a handset optional Expand your telephone systemReplace a handset Cannot dial out TroubleshootingMy telephone does not work at all There is no dial toneTelephone does not ring when there is an incoming call LOW Battery shows on screenCharge light is off My handset beeps and is not performing normally Registration Failed appears on the handset Hear other calls when using the telephoneMy caller ID features are not working properly Hear noise on the cordless handset and the keys do not workOUT of Range or no PWR AT Base shows in the handset screen Caller ID entries do not match the numbers I need to dialNEW Voicemail and show on the display and I don’t know why Outgoing announcement is not clear Cannot retrieve voicemail messagesAnswering system does not record messages Messages on the answering system are very difficult to hear Answering system does not respond to remote commandsMessages on the answering system are incomplete Common cures for electronic equipment Important safety instructions Operating range Precautions for users of implanted cardiac pacemakersTaking care of your telephone MaintenanceRbrc seal About cordless telephonesWhat does this limited warranty cover? WarrantyHow do you get warranty service? FCC Part FCC, Acta and IC regulationsIndustry Canada Technical specifications Index Index 91-002828-050-100
Top Page Image Contents