VTech CS6329-5, CS6329-4, CS6328-5, CS6329-2 My handset beeps and is not performing normally

Page 54

Appendix

Troubleshooting

•Test a working telephone at the telephone wall jack. If another telephone has the same problem, the problem is in the telephone wall jack. Contact your telephone service provider.

•The telephone line cord may be malfunctioning. Install a new telephone line cord.

•Completely remove and install the battery again and place the handset in the telephone base or charger.

•Wait for the handset to synchronize with the telephone base. Allow up to one minute for this to take place.

My handset beeps and is not performing normally.

•Make sure the power cord is securely plugged into the telephone base. Plug the telephone base into a different working electrical outlet not controlled by a wall switch.

•Move the handset closer to the telephone base. It may be out of range.

•Reset the telephone base by unplugging the electrical power to the base. Wait for 15 seconds and plug it back in again. Allow up to one minute for the cordless handset and the telephone base to synchronize.

•Other electronic products such as HAM Radios and other DECT Phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.

There is interference during a telephone conversation. My calls fade out when I am using the cordless handset.

•The handset may be out of range. Move it closer to the telephone base.

•If you subscribe to high-speed Internet service (digital subscriber line - DSL) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference. Contact your DSL service provider for more information about

DSL filters.

•Appliances or other cordless telephones plugged into the same circuit as the telephone base can cause interference. Try moving the appliance or telephone base to another outlet.

•Other electronic products such as HAM Radios and other DECT Phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.

•If your telephone is plugged in with a modem or a surge protector, plug the telephone (or modem/surge protector) into a different location. If this doesn’t solve the problem, relocate your telephone or modem farther apart from each other, or use a different surge protector.

50

Image 54

Contents User’s manual Congratulations Table of contents Answering system operation AppendixIndex Parts checklist Getting startedTelephone base and charger installation Battery installation Charge lightBattery charging Place in ChargerInstallation options Tabletop to wall mount installationWall mount to tabletop installation See Telephone base and charger installation onTelephone base layout USE lightHandset layout FlashMENU/SELECT Ringer volume handset Telephone settingsRinger volume telephone base Ringer toneClear voicemail To manually turn off these indicatorsLCD language Press MENU/SELECT to select LCD languageKey tone Set date/timeSet date/time, then press MENU/SELECT Dial mode Home area codeHome area code, then press MENU/SELECT Answer ON/OFF Answering system settingsAnswering system set up To turn on or off with the telephone baseCall screening Number of ringsPress MENU/SELECT to select Call screening Remote access code Message alert toneAnnouncement Delete your announcement Play your announcementRecord your own announcement Press MENU/SELECT to select AnnouncementTelephone operation Temporary tone dialing MuteTemporary ringer silencing Find handsetTo access a number in the redial list while on a call To access a number in the directory while on a callTo access a number in the call log while on a call Call waitingDelete from redial list Redial listDial a redial entry Multiple handset useScreen shows Calling handset IntercomAnswer an incoming call during an intercom call Shows Calling handsetShare an outside call Handset X is CallingDirectory Directory Empty Directory Full Already SavedStore a directory entry Enter NameCharacter chart Characters by number of key pressesSearch the directory Alphabetical searchDial a directory entry Shows Edit Number Edit a directory entryDelete from the directory Delete contact?Speed dial Store a speed dial entryDial a speed dial number Delete a speed dial entry About caller IDMemory match Call logMissed calls indicator Review the call logView dialing options Dial a call log entrySave a call log entry to the directory Displays Edit NumberDelete from the call log Call log display screen messagesAnswering system operation Answering system and voicemailMessage capacity Message playback New message indicationCall intercept To play messages with the telephone baseTo delete all messages with the telephone base Delete all messagesTo play messages with a handset To delete all messages with a handsetRecord and play memos To record a memoMessage window displays Window display DescriptionRemote access Command FunctionAppendix Handset display screen messagesCommunication between handset Handset and telephone base indicators Handset lights Telephone base lightsHandset icons Battery Expand your telephone system Add and register a handset optionalReplace a handset There is no dial tone TroubleshootingMy telephone does not work at all Cannot dial outLOW Battery shows on screen Telephone does not ring when there is an incoming callCharge light is off My handset beeps and is not performing normally Hear noise on the cordless handset and the keys do not work Hear other calls when using the telephoneMy caller ID features are not working properly Registration Failed appears on the handsetCaller ID entries do not match the numbers I need to dial OUT of Range or no PWR AT Base shows in the handset screenNEW Voicemail and show on the display and I don’t know why Cannot retrieve voicemail messages Outgoing announcement is not clearAnswering system does not record messages Answering system does not respond to remote commands Messages on the answering system are very difficult to hearMessages on the answering system are incomplete Common cures for electronic equipment Important safety instructions Precautions for users of implanted cardiac pacemakers Operating rangeMaintenance Taking care of your telephoneAbout cordless telephones Rbrc sealWarranty What does this limited warranty cover?How do you get warranty service? FCC, Acta and IC regulations FCC PartIndustry Canada Technical specifications Index Index 91-002828-050-100