VTech CS6328-5, CS6329-5, CS6329-4, CS6329-2, CS6328-4, CS6328-2 How do you get warranty service?

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Appendix

Warranty (continued)

How do you get warranty service?

To obtain warranty service in the United States of America, visit www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or dial 1 (800) 267-7377.

NOTE: Before calling for service, please review the user’s manual - a check of the Product’s controls and features may save you a service call.

Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the Product(s) to the service location. VTech will return repaired or replaced Product under this limited warranty. Transportation, delivery or handling charges are prepaid. VTech assumes no risk for damage or loss of the Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty.

What must you return with the Product to get warranty service?

1.Return the entire original package and contents including the Product to the VTech service location along with a description of the malfunction or difficulty; and

2.Include a “valid proof of purchase” (sales receipt) identifying the Product purchased (Product model) and the date of purchase or receipt; and

3.Provide your name, complete and correct mailing address, and telephone number.

Other limitations

This warranty is the complete and exclusive agreement between you and VTech. It supersedes all other written or oral communications related to this Product. VTech provides no other warranties for this Product. The warranty exclusively describes all of VTech’s responsibilities regarding the Product. There are no other express warranties. No one is authorized to make modifications to this limited warranty and you should not rely on any such modification.

State/Provincial Law Rights: This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state or province to province.

Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the Product is fit for ordinary use) are limited to one year from the date of purchase. Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. In no event shall VTech be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the Product or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this Product. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Please retain your original sales receipt as proof of purchase.

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Contents User’s manual Congratulations Table of contents Index Answering system operationAppendix Getting started Parts checklistTelephone base and charger installation Charge light Battery installationPlace in Charger Battery chargingTabletop to wall mount installation Installation optionsSee Telephone base and charger installation on Wall mount to tabletop installationUSE light Telephone base layoutFlash Handset layoutMENU/SELECT Ringer volume telephone base Telephone settingsRinger volume handset Ringer toneLCD language To manually turn off these indicatorsClear voicemail Press MENU/SELECT to select LCD languageSet date/time, then press MENU/SELECT Key toneSet date/time Home area code, then press MENU/SELECT Dial modeHome area code Answering system set up Answering system settingsAnswer ON/OFF To turn on or off with the telephone basePress MENU/SELECT to select Call screening Call screeningNumber of rings Announcement Remote access codeMessage alert tone Record your own announcement Play your announcementDelete your announcement Press MENU/SELECT to select AnnouncementTelephone operation Temporary ringer silencing MuteTemporary tone dialing Find handsetTo access a number in the call log while on a call To access a number in the directory while on a callTo access a number in the redial list while on a call Call waitingDial a redial entry Redial listDelete from redial list Multiple handset useAnswer an incoming call during an intercom call IntercomScreen shows Calling handset Shows Calling handsetHandset X is Calling Share an outside callDirectory Empty Directory Full Already Saved DirectoryEnter Name Store a directory entryCharacters by number of key presses Character chartDial a directory entry Search the directoryAlphabetical search Delete from the directory Edit a directory entryShows Edit Number Delete contact?Dial a speed dial number Speed dialStore a speed dial entry About caller ID Delete a speed dial entryCall log Memory matchReview the call log Missed calls indicatorDial a call log entry View dialing optionsDisplays Edit Number Save a call log entry to the directoryCall log display screen messages Delete from the call logMessage capacity Answering system operationAnswering system and voicemail Call intercept New message indicationMessage playback To play messages with the telephone baseTo play messages with a handset Delete all messagesTo delete all messages with the telephone base To delete all messages with a handsetTo record a memo Record and play memosWindow display Description Message window displaysCommand Function Remote accessHandset display screen messages AppendixCommunication between handset Handset icons Handset and telephone base indicators Handset lightsTelephone base lights Battery Add and register a handset optional Expand your telephone systemReplace a handset My telephone does not work at all TroubleshootingThere is no dial tone Cannot dial outCharge light is off LOW Battery shows on screenTelephone does not ring when there is an incoming call My handset beeps and is not performing normally My caller ID features are not working properly Hear other calls when using the telephoneHear noise on the cordless handset and the keys do not work Registration Failed appears on the handsetNEW Voicemail and show on the display and I don’t know why Caller ID entries do not match the numbers I need to dialOUT of Range or no PWR AT Base shows in the handset screen Answering system does not record messages Cannot retrieve voicemail messagesOutgoing announcement is not clear Messages on the answering system are incomplete Answering system does not respond to remote commandsMessages on the answering system are very difficult to hear Common cures for electronic equipment Important safety instructions Operating range Precautions for users of implanted cardiac pacemakersTaking care of your telephone MaintenanceRbrc seal About cordless telephonesWhat does this limited warranty cover? WarrantyHow do you get warranty service? FCC Part FCC, Acta and IC regulationsIndustry Canada Technical specifications Index Index 91-002828-050-100