NEC 1093098 manual IntraMail Feature Glossary

Page 14

IntraMail Feature Glossary

IntraMail Feature Glossary

Name

Announcement Mailbox

Announcement Message

Description

Usage

Mailbox that allows a prerecorded greeting to play to callers.

Automated Attendant

• See Announcement Mailbox (page 15) for more.

 

The message that the System Administrator records for a

Automated Attendant

specific Announcement Mailbox.

 

• See Announcement Message (page 16) for more.

 

Answer Schedule Override

Enables an alternate greeting and alternate dialing options

Automated Attendant

 

for callers.

 

 

• See Answer Schedule Override (page 17) for more.

 

 

 

 

Answer Table

Determines how the Automated Attendant answers outside

Automated Attendant

 

calls on each line, according to the time of the day and day

 

 

of the week that the call is ringing.

 

 

• See Answer Tables (page 18) for more.

 

 

 

 

Answering Machine Emulation

A keyset on the connected telephone system can work like

Voice Mail

 

a home answering machine.

 

 

• See Answering Machine Emulation (page 19) for

 

 

more.

 

 

 

 

Auto Attendant Do Not Disturb

Auto Attendant Do Not Disturb sends Automated Attendant

Automated Attendant

 

calls directly to an extension user’s mailbox. Their phone

 

 

will not ring for calls from the Automated Attendant.

 

 

• See Auto Attendant Do Not Disturb (page 20) for

 

 

more. Also see Greeting in this glossary.

 

 

 

 

Auto Erase or Save

When a mailbox user completely listens to a new message

Voice Mail

 

and then exits their mailbox, IntraMail will either automat-

 

 

ically save or erase the message.

 

 

• See Auto Erase or Save (page 22) for more.

 

 

 

 

Auto Time Stamp

After a user listens to a message, IntraMail can optionally

Voice Mail

 

announce the time and date the message was left.

 

 

• See Auto Time Stamp (page 23) for more.

 

 

 

 

Automated Attendant

The Automated Attendant can automatically answer the

Automated Attendant

 

telephone system’s incoming calls, play an Instruction

 

 

Menu message, and provide dialing options to callers.

 

 

• See Automated Attendant (page 24) for more.

 

 

 

 

Automated Attendant, Basic

Provides built-in call answering capability when IntraMail

Automated Attendant

 

is not installed.

 

 

• See Automated Attendant, Built-In(page 25) for more.

 

 

 

 

Automated Attendant Transfer

While on an outside call, an extension user can transfer

Voice Mail

 

their call to the Automated Attendant so the caller can use

 

 

the Automated Attendant dialing options.

 

 

• See Automated Attendant Transfer (page 27) for more.

 

 

 

 

Bilingual Voice Prompts

• See Bilingual Voice Prompts (page 29) for more.

Voice Mail

 

 

 

Call Forward to a Mailbox

An extension user can forward their calls to their mailbox.

Voice Mail

 

• See Call Forward to a Mailbox (page 30) for more.

 

 

 

 

10 IntraMail Features

DSX Feature Handbook

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Contents IntraMail Feature Handbook NEC Unified Solutions, Inc Table of Contents Ii Table of Contents Introduction You see DSX-nnWhen you are ChartsDSX Dial Codes by Feature Page 1 Intercom + #11 or #Charts Telephone Illustrations Button Display Telephone IntroductionSpeed Dial Bin keys Feature keys Button Display TelephoneCalls Button Super Display Telephone IntroductionButton DSS Console Telephone Illustrations Without IntraMail Installed With IntraMail InstalledIntraMail Feature Glossary Call Screening Name DescriptionCall Routing Mailbox Caller ID and Voice MailLeaving a Message Listening to Messages Log Onto Voice Mail Name Getting Recorded Help DescriptionGuest Mailbox Instruction Menu Mailbox Name Mailbox Options MenuMessage Count Display Message Listen ModeMake Call Message DeleteSee Time and Date with Voice Mail page 84 for Transfer to a Mailbox Volume Control with Voice MailSee Volume Control with Voice Mail page 88 for Recording an Announcement Mailbox Message Announcement MailboxPlay a pre-recorded announcement to callers Announcement Message See Announcement MailboxAnswer Schedule Override Enabling Answer Schedule OverrideAnswer Tables Answering Machine Emulation Using Personal Answering Machine EmulationTo activate or cancel Personal Answering Machine Emulation Auto Attendant Do Not Disturb Access the Mailbox Greeting options Auto Erase or Save Handling Partially Reviewed MessagesTurning Auto Time Stamp On or Off Auto Time StampAutomatically hear the time and date a message was left Using the Automated Attendant For the outside caller Automated AttendantAutomated Attendant, Built-In #AG Automated Attendant Transfer Automatic Routing for Rotary Dial Callers Outside Line Bilingual Voice PromptsRouting Mailbox Station MailboxCaller hears, That is an invalid entry , Call Forward to a MailboxAn extension user can forward their calls to their mailbox Activating or Canceling Call Forward to your Mailbox To activate Call ForwardingCall Routing Mailbox Recording an Instruction Menu for a Call Routing MailboxAutomatic Call Screening Call ScreeningCall Screening and Group Mailboxes To intercept the call and stop recording the message To use another feature or process another callManual Call Screening Operation Automatic Call Screening Operation To turn Automatic Call Screening on or offCaller ID and Voice Mail Next Call Routing Mailbox Calling the Automated AttendantAutomated Attendant Transfer Centrex Transfer Conversation Record Conversation Record Key for a Co-worker’s MailboxUser Programmable Feature Conversation RecordDial Action Table Defines the dialing options for Automated Attendant callersDirectory Dialing Using Directory Dialing To use Directory Dialing Recording a Directory Dialing MessageDirectory Dialing Mailbox Name Entry Options TimeoutDialing Options Available while Entering a Name Directory Dialing Mailbox Routing Options Erasing All Messages Erasing All Messages in a Subscriber MailboxTo exit your mailbox Exiting a MailboxExit your mailbox by dialing a code or by hanging up To exit and immediately return to your mailboxExternal Transfer Getting Recorded Help Request help from the IntraMail voice promptsRemote Greetings GreetingMultiple Greetings Turn Auto Attendant Do Not Disturb off or on To log onto a Guest Mailbox Accessing a Guest MailboxGuest Mailbox Logging Onto a Guest Mailbox from the Automated AttendantInstruction Menu Dialing Options While Leaving a Message Leaving a MessageAdditional Options While Leaving a Message An invalid entry ,To leave a message in a mailbox from outside the company Message Listen Options See Message Listen ModeListening to Messages See Time and Date with Voice MailTelephone Display while Listening to a Message Super DisplayButton and 34-Button Display Remote Log On Log Onto Voice MailLocal On-site Logon Logging Onto Your Mailbox To log onto your Subscriber MailboxMailbox Name Recording Your Mailbox NameErase the mailbox name See Mailbox Security Code Delete Accessing the Mailbox Options MenuMailbox Options Menu Mailbox Security Code Delete Deleting a Mailbox Security CodeMain Menu Mailbox Main MenuAccessing the Mailbox Main Menu Using Make Call from your Mailbox Make CallMessage Count Display Operation is automatic Message Delete Deleting a MessageMessage Forward Forwarding a MessageMessage Listen Mode How Message Notification Works to Digital Pager Numbers Message NotificationHow Message Notification Works to Normal Telephone Numbers Setting Up Message Notification Page 1 Back up to the previous level without changing your entrySetting Up Message Notification Page 2 Message On Hold Recording the Message On HoldMessage Playback Direction Message Reply Next Call Routing Mailbox Record and Send a Message Record and Send a MessageRecording Options Security Code Option Description For more, see System AdministratorSystem Administrator Options Accessing the System Administrator Options Turn to System Administrator Options page 82 for moreHearing the Current Time and Date Time and Date with Voice MailSet the system time and date Hearing the Time and Date a Message was Left Time and Date StampTime and Date Stamp with Caller ID Transferring Calls to a Mailbox Transfer to a MailboxTransfer Message Handling Method B Transfer without first ringing Press TransferMethod C Using a Call Coverage key Press Transfer Method D Using a Hotline keyVolume Control with Voice Mail Volume Control