Directory Dialing
Dialing Options Available while Entering a Name
The following table shows the dialing options available to the caller while they are entering a name into a Directory Dialing Mailbox.
❥By default, the caller can dial the digs
❥If a Next Call Routing Mailbox is specified, the caller can dial the digits
Directory Dialing Mailbox Name Entry Options
(Options available while entering a name)
Dialed Digit | Next Call Routing Mailbox Setting | Action |
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1 | N/A | Entry is ignored.If no additional digits are dialed, repeats the Direc- |
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| tory Dialing Message (to make a new name entry) up to twice and |
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| then hangs up. |
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N/A | Interprets the digit as a letter and waits 6 seconds for additional input | |
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| (i.e., more letters or a # to conclude name entry). If no additional dig- |
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| its are dialed, repeats the Directory Dialing Message (to make a new |
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| name entry) up to twice and then hangs up. |
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0 | UND (Not assigned) | Repeats the Directory Dialing Message (to make a new name entry) |
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| each time the caller dials the digit. |
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| Caller routes according to the 0 action of the Next Call Routing Mail- | |
| box) | box’s Dial Action Table. |
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* | N/A | Repeats the Directory Dialing Message (to make a new name entry) |
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| each time the caller dials the digit. |
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# | UND (Not assigned) | Routes to the Automated Attendant (i.e., back to the Call Routing |
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| Mailbox that initially answered the call). |
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| Routes to the Next Call Routing Mailbox and plays that mailbox’s | |
| box) | Instruction Menu. |
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Timeout | N/A | Repeats the Directory Dialing Message (to make a new name entry) |
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| up to two times and then hangs up. |
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44 ◆ IntraMail Features | DSX Feature Handbook |