NEC 1093098 manual Conversation Record Key for a Co-worker’s Mailbox

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Conversation Record

Conversation Record

Description

Allows an extension user to record their active call as a message in their mailbox.

Conversation Record allows a subscriber to record their active call as a new message in their mailbox, which they can review later on. Conversation Record can be helpful when an extension user is on a call that involves a lot of detail (such as a technical discussion or extensive directions). Rather than taking notes as the call progresses, the user can record the conversation and carefully review it later on. IntraMail broadcasts a beep and a voice prompt to the callers as Conversation Record begins. After calling their mailbox, the sub- scriber can save, edit, or delete the recorded conversation.

Caution

The use of monitoring, recording, or listening devices to eavesdrop, monitor, retrieve, or record telephone conversations or other sound activities, whether or not contemporaneous with transmission, may be ille- gal in certain circumstances under federal or state laws. Legal advice should be sought prior to imple- menting any practice that monitors or records any telephone conversation. Some federal and state laws require some form of notiﬁcation to all parties to a telephone conversation, such as using a beep tone or other notiﬁcation methods or requiring the consent of all parties to the telephone conversation, prior to monitoring or recording the telephone conversation. Some of these laws incorporate strict penalties.

Conversation Record Key for a Co-worker’s Mailbox

Your extension or DSS Console can have Conversation Record keys for co-worker’s mailboxes. While on a call, you can press the key to record your conversation directly into a co-worker’s mailbox. You can set up the key to record into any valid Subscriber Mailbox (including Group Mailboxes programmed as Subscriber Mailboxes). This could help a dispatcher, for example, that wants to record a conversation with a client right into the responsible technician’s mailbox.

Your extension can have multiple Conversation Record keys, each associated with a different mailbox.

Features	IntraMail

DSX Feature Handbook

IntraMail Features ◆ 39

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Contents IntraMail Feature Handbook NEC Unified Solutions, Inc Table of Contents Ii Table of Contents You see DSX-nn IntroductionIntercom + #11 or # ChartsDSX Dial Codes by Feature Page 1 When you areCharts Button Display Telephone Introduction Telephone IllustrationsButton Display Telephone Speed Dial Bin keys Feature keysButton Super Display Telephone Introduction CallsButton DSS Console Telephone Illustrations With IntraMail Installed Without IntraMail InstalledIntraMail Feature Glossary Caller ID and Voice Mail Name DescriptionCall Routing Mailbox Call ScreeningMailbox Name Mailbox Options Menu Name Getting Recorded Help DescriptionGuest Mailbox Instruction Menu Leaving a Message Listening to Messages Log Onto Voice MailMessage Delete Message Listen ModeMake Call Message Count DisplaySee Volume Control with Voice Mail page 88 for Transfer to a Mailbox Volume Control with Voice MailSee Time and Date with Voice Mail page 84 for Play a pre-recorded announcement to callers Announcement MailboxRecording an Announcement Mailbox Message See Announcement Mailbox Announcement MessageEnabling Answer Schedule Override Answer Schedule OverrideAnswer Tables To activate or cancel Personal Answering Machine Emulation Using Personal Answering Machine EmulationAnswering Machine Emulation Auto Attendant Do Not Disturb Access the Mailbox Greeting options Handling Partially Reviewed Messages Auto Erase or SaveAutomatically hear the time and date a message was left Auto Time StampTurning Auto Time Stamp On or Off Automated Attendant Using the Automated Attendant For the outside callerAutomated Attendant, Built-In #AG Automated Attendant Transfer Automatic Routing for Rotary Dial Callers Station Mailbox Bilingual Voice PromptsRouting Mailbox Outside LineAn extension user can forward their calls to their mailbox Call Forward to a MailboxCaller hears, That is an invalid entry , To activate Call Forwarding Activating or Canceling Call Forward to your MailboxRecording an Instruction Menu for a Call Routing Mailbox Call Routing MailboxCall Screening and Group Mailboxes Call ScreeningAutomatic Call Screening Manual Call Screening Operation To use another feature or process another callTo intercept the call and stop recording the message To turn Automatic Call Screening on or off Automatic Call Screening OperationCaller ID and Voice Mail Automated Attendant Transfer Calling the Automated AttendantNext Call Routing Mailbox Centrex Transfer Conversation Record Key for a Co-worker’s Mailbox Conversation RecordConversation Record User Programmable FeatureDeﬁnes the dialing options for Automated Attendant callers Dial Action TableDirectory Dialing Recording a Directory Dialing Message Using Directory Dialing To use Directory DialingDialing Options Available while Entering a Name TimeoutDirectory Dialing Mailbox Name Entry Options Directory Dialing Mailbox Routing Options Erasing All Messages in a Subscriber Mailbox Erasing All MessagesTo exit and immediately return to your mailbox Exiting a MailboxExit your mailbox by dialing a code or by hanging up To exit your mailboxExternal Transfer Request help from the IntraMail voice prompts Getting Recorded HelpMultiple Greetings GreetingRemote Greetings Turn Auto Attendant Do Not Disturb off or on Logging Onto a Guest Mailbox from the Automated Attendant Accessing a Guest MailboxGuest Mailbox To log onto a Guest MailboxInstruction Menu An invalid entry , Leaving a MessageAdditional Options While Leaving a Message Dialing Options While Leaving a MessageTo leave a message in a mailbox from outside the company See Time and Date with Voice Mail See Message Listen ModeListening to Messages Message Listen OptionsSuper Display Telephone Display while Listening to a MessageButton and 34-Button Display Local On-site Logon Log Onto Voice MailRemote Log On To log onto your Subscriber Mailbox Logging Onto Your MailboxRecording Your Mailbox Name Mailbox NameErase the mailbox name Mailbox Options Menu Accessing the Mailbox Options MenuSee Mailbox Security Code Delete Deleting a Mailbox Security Code Mailbox Security Code DeleteMailbox Main Menu Main MenuAccessing the Mailbox Main Menu Make Call Using Make Call from your MailboxMessage Count Display Operation is automatic Deleting a Message Message DeleteForwarding a Message Message ForwardMessage Listen Mode How Message Notiﬁcation Works to Normal Telephone Numbers Message NotiﬁcationHow Message Notiﬁcation Works to Digital Pager Numbers Back up to the previous level without changing your entry Setting Up Message Notiﬁcation Page 1Setting Up Message Notiﬁcation Page 2 Recording the Message On Hold Message On HoldMessage Playback Direction Message Reply Next Call Routing Mailbox Recording Options Record and Send a MessageRecord and Send a Message Security Code System Administrator Options System AdministratorOption Description For more, see Turn to System Administrator Options page 82 for more Accessing the System Administrator OptionsSet the system time and date Time and Date with Voice MailHearing the Current Time and Date Time and Date Stamp with Caller ID Time and Date StampHearing the Time and Date a Message was Left Method B Transfer without ﬁrst ringing Press Transfer Transfer to a MailboxTransfer Message Handling Transferring Calls to a MailboxMethod D Using a Hotline key Method C Using a Call Coverage key Press TransferVolume Control Volume Control with Voice Mail