Leaving a Message
Leaving a Message
Description
Leave a voice message in a mailbox from inside or outside the company.
An extension user or outside caller can leave a voice message in a
Additional Options While Leaving a Message
The following chart shows the additional dialing options a caller may have while listening to the mailbox greeting prior to leaving a message. What happens depends on the setting of the Next Call Routing and Dial- ing Option options.
Dialing Options While Leaving a Message
Next Call | Dialing Option | Digit |
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Routing Mailbox | Dialed | Outside Call |
| Intercom Call | |
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Undefined | No | 0 | Caller hears, “That is an invalid entry,” and the | ||
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| greeting repeats. |
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| # | IntraMail hangs up. |
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| * | Caller skips greeting and can immediately start | ||
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| recording. |
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No | 0 | Caller follows 0 action |
| Caller hears, “That is | |
Routing Mailbox) |
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| in Next Call Routing |
| an invalid entry,” and |
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| Mailbox. |
| the greeting repeats. |
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| Caller hears, “That is an invalid entry,” and the | |||
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| greeting repeats. |
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| # | Caller routes to the |
| IntraMail hangs up. |
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| Next Call Routing |
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| Mailbox and hears its |
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| Instruction Menu. |
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| * | Caller skips greeting and can immediately start | ||
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| recording. |
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Yes | 0 | Caller follows key’s |
| Caller hears, “That is | |
Routing Mailbox) |
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| action in Next Call |
| an invalid entry,” and |
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| Routing Mailbox. |
| the greeting repeats. | |
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| # | Caller routes to the |
| IntraMail hangs up. |
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| Next Call Routing |
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| Mailbox and hears its |
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| Instruction Menu. |
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| * | Caller skips greeting and can immediately start | ||
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| recording. |
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54 ◆ IntraMail Features | DSX Feature Handbook |