NEC 1093098 manual NEC Unified Solutions, Inc

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This manual has been developed by NEC Unified Solutions, Inc. It is intended for the use of its customers and service personnel, and should be read in its entirety before attempting to install or program the system. Any comments or suggestions for improving this manual would be appreciated. Forward your remarks to:

NEC Unified Solutions, Inc.

4 Forest Parkway

Shelton, CT 06484

www.necunifiedsolutions.com

Nothing contained in this manual shall be deemed to be, and this manual does not constitute, a warranty of, or representation with respect to, any of the equipment covered. This manual is subject to change without notice and NEC Unified Solutions, Inc. has no obligation to provide any updates or corrections to this manual. Further, NEC Unified Solutions, Inc. also reserves the right, without prior notice, to make changes in equipment design or components as it deems appropriate. No representation is made that this manual is complete or accurate in all respects and NEC Unified Solutions, Inc. shall not be liable for any errors or omissions. In no event shall NEC Unified Solutions, Inc. be liable for any incidental or consequential damages in connection with the use of this manual. This document contains proprietary information that is protected by copyright. All rights are reserved. No part of this document may be photocopied or reproduced without prior written consent of NEC Unified Solutions, Inc.

©2006 by NEC Unified Solutions, Inc. All Rights Reserved.

Printed in U.S.A.

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Contents IntraMail Feature Handbook NEC Unified Solutions, Inc Table of Contents Ii Table of Contents Introduction You see DSX-nnWhen you are ChartsDSX Dial Codes by Feature Page 1 Intercom + #11 or #Charts Telephone Illustrations Button Display Telephone IntroductionSpeed Dial Bin keys Feature keys Button Display TelephoneCalls Button Super Display Telephone IntroductionButton DSS Console Telephone Illustrations Without IntraMail Installed With IntraMail InstalledIntraMail Feature Glossary Call Screening Name DescriptionCall Routing Mailbox Caller ID and Voice MailLeaving a Message Listening to Messages Log Onto Voice Mail Name Getting Recorded Help DescriptionGuest Mailbox Instruction Menu Mailbox Name Mailbox Options MenuMessage Count Display Message Listen ModeMake Call Message DeleteSee Time and Date with Voice Mail page 84 for Transfer to a Mailbox Volume Control with Voice MailSee Volume Control with Voice Mail page 88 for Recording an Announcement Mailbox Message Announcement MailboxPlay a pre-recorded announcement to callers Announcement Message See Announcement MailboxAnswer Schedule Override Enabling Answer Schedule OverrideAnswer Tables Answering Machine Emulation Using Personal Answering Machine EmulationTo activate or cancel Personal Answering Machine Emulation Auto Attendant Do Not Disturb Access the Mailbox Greeting options Auto Erase or Save Handling Partially Reviewed MessagesTurning Auto Time Stamp On or Off Auto Time StampAutomatically hear the time and date a message was left Using the Automated Attendant For the outside caller Automated AttendantAutomated Attendant, Built-In #AG Automated Attendant Transfer Automatic Routing for Rotary Dial Callers Outside Line Bilingual Voice PromptsRouting Mailbox Station MailboxCaller hears, That is an invalid entry , Call Forward to a MailboxAn extension user can forward their calls to their mailbox Activating or Canceling Call Forward to your Mailbox To activate Call ForwardingCall Routing Mailbox Recording an Instruction Menu for a Call Routing MailboxAutomatic Call Screening Call ScreeningCall Screening and Group Mailboxes To intercept the call and stop recording the message To use another feature or process another callManual Call Screening Operation Automatic Call Screening Operation To turn Automatic Call Screening on or offCaller ID and Voice Mail Next Call Routing Mailbox Calling the Automated AttendantAutomated Attendant Transfer Centrex Transfer Conversation Record Conversation Record Key for a Co-worker’s MailboxUser Programmable Feature Conversation RecordDial Action Table Deﬁnes the dialing options for Automated Attendant callersDirectory Dialing Using Directory Dialing To use Directory Dialing Recording a Directory Dialing MessageDirectory Dialing Mailbox Name Entry Options TimeoutDialing Options Available while Entering a Name Directory Dialing Mailbox Routing Options Erasing All Messages Erasing All Messages in a Subscriber MailboxTo exit your mailbox Exiting a MailboxExit your mailbox by dialing a code or by hanging up To exit and immediately return to your mailboxExternal Transfer Getting Recorded Help Request help from the IntraMail voice promptsRemote Greetings GreetingMultiple Greetings Turn Auto Attendant Do Not Disturb off or on To log onto a Guest Mailbox Accessing a Guest MailboxGuest Mailbox Logging Onto a Guest Mailbox from the Automated AttendantInstruction Menu Dialing Options While Leaving a Message Leaving a MessageAdditional Options While Leaving a Message An invalid entry ,To leave a message in a mailbox from outside the company Message Listen Options See Message Listen ModeListening to Messages See Time and Date with Voice MailTelephone Display while Listening to a Message Super DisplayButton and 34-Button Display Remote Log On Log Onto Voice MailLocal On-site Logon Logging Onto Your Mailbox To log onto your Subscriber MailboxMailbox Name Recording Your Mailbox NameErase the mailbox name See Mailbox Security Code Delete Accessing the Mailbox Options MenuMailbox Options Menu Mailbox Security Code Delete Deleting a Mailbox Security CodeMain Menu Mailbox Main MenuAccessing the Mailbox Main Menu Using Make Call from your Mailbox Make CallMessage Count Display Operation is automatic Message Delete Deleting a MessageMessage Forward Forwarding a MessageMessage Listen Mode How Message Notiﬁcation Works to Digital Pager Numbers Message NotiﬁcationHow Message Notiﬁcation Works to Normal Telephone Numbers Setting Up Message Notiﬁcation Page 1 Back up to the previous level without changing your entrySetting Up Message Notiﬁcation Page 2 Message On Hold Recording the Message On HoldMessage Playback Direction Message Reply Next Call Routing Mailbox Record and Send a Message Record and Send a MessageRecording Options Security Code Option Description For more, see System AdministratorSystem Administrator Options Accessing the System Administrator Options Turn to System Administrator Options page 82 for moreHearing the Current Time and Date Time and Date with Voice MailSet the system time and date Hearing the Time and Date a Message was Left Time and Date StampTime and Date Stamp with Caller ID Transferring Calls to a Mailbox Transfer to a MailboxTransfer Message Handling Method B Transfer without ﬁrst ringing Press TransferMethod C Using a Call Coverage key Press Transfer Method D Using a Hotline keyVolume Control with Voice Mail Volume Control