Avaya IP Office Phone Basic System Programming, Programming Tools, Direct Connection

Page 46

Page 46 - Introduction

Basic System Programming

Basic System Programming

Introduction

This sections covers only the most basic aspects of system programming required to install an IP Office system. When first powered up, all IP Office systems will operate as a simple PBX. However, full system programming is highly dependent on customer requirements. Hence, some basic Initial Programming must be performed before detailed configuration programming is possible. The Administration CD (supplied with each system) contains the suite of programs required to install and maintain the IP Office system. Once loaded, inter-active Help files provide all the instructions and details required to operate and administer the program suite.

Notes: 1. When applying power to the IP Office system, the Expansion Modules must be switched on first. If the main IP Office Module does not detect an item at power on it will never use it. If power is switched on from a central point for all modules, then, as the main unit is the slowest to start, this will be taken care of automatically.

2.When powered up correctly, all modules will display a steady green light in the center of each module. When connection is established with ports, the port socket on the appropriate module will show a green LED, e.g. the hub port connected to your PC for programming. IP Office systems are ready for use within 1 minute of power on.

Programming Tools

The IP Office supports programming through any one of it's 10/100 Base-T hub port connections. The tools required for programming of a newly installed IP Office system are:

–PC running Windows 95/98, NT, 2000, XP or ME (see page 32).

–PC with a LAN (NIC) card with either a fixed IP address (allocated by your system administrator) or by using DHCP to obtain an IP address.

–IP Office Cat. 5E patch cable (red – supplied with system see page 69).

–IP Office Administration CD (supplied with system).

–IP Office Manager Application Manual (supplied on CD with system).

–IP Office Feature Key (where software that requires a Licence Key is to be installed).

Note: Once installed, the software level of all software fitted to the IP Office system can be identified. With Manager running, use File/Advanced/Upgrade to display menu. Refer to the Manager Application Manual for details of system configuration, software upgrade, etc.

PC to IP Office LAN Port Connection

An IP Office system, when first powered up, will scan the LAN for a DHCP server that will allocate it with an IP address. If the IP Office system does not find a DHCP server then it will automatically become a DHCP server itself with an IP address of 192.168.42.1. The IP Office system will allocate an IP address to the PC if required. Initially, the IP Office system assumes that all addresses are on the local LAN and that the PC software supplied uses broadcast to establish communication with the IP Office system.

The IP Office hub port can be connected in two ways; either directly to a PC or as part of a LAN. Both methods use an IP Office Cat. 5E patch cable (see page 69) connected between one of the LAN hub ports on the front of the IP Office base unit and the PC.

–Direct Connection:

This method is used for local system programming directly from a PC.

–LAN Network Connection:

This is the option to use for remote programming access. It will require liaison with the LAN network manager to obtain the IP address details and to ensure that the IP traffic routing is allowed. When connected to an IP LAN network, you must consult with the Network Manager to obtain the required IP settings. For IP operation the IP Office requires a static IP address including a subnet mask and default gateway value.

Page 46 - Basic System Programming

IP Office Installation Manual

Introduction

40DHB0002USCL – Issue 9 (28th October 2003)

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Contents IP Office Contents Telephone Installation Preparing for InstallationInstalling a New System Safety and Homologation StatementsTechnical Data IndexGeneral IntroductionIP401 Compact Office Platform Scope of ManualWAN Port Provides memory capacity for embedded voice mail featureIP401 Compact Office 4 supports Voice Compression Module VCM5Port connections IP401 Compact Office Front ViewCables IP401 Compact Office Rear View Port Pinouts and CablesScenario Typical ConfigurationKit List Expansion Modules IP403 Office PlatformIntegral Modules Optional IP403 Office Front View DT/DS PortsFunctional Earth IP403 Office Rear ViewFor Functional Earth connections see IP403 Office Platform IP403 Office Rear View Voice Compression Module VCM IP406 Office PlatformDual Modem Module IP406 Office Front View LAN PortsIP406 Office Rear View External O/P SocketTypical Configurations IP406 Office BRI IP400 Office Phone ModuleIP412 Office Platform IP412 Office Front View External O/P Socket DC Power I/P SocketIP412 Office Rear View DTE PortScenario 22 IP412 Office Rear View Front View 30 Port version Expansion ModulesIP400 Digital Terminal 16/30 Rear View all versionsIP400 Digital Stations 16/30 IP400 Phone 8/16/30Rear View IP400 So8Front View Expansion PortCable Type SAP Code IP400 WAN324/V.28 Cable 700213416 700213408 700213424 IP400 Analog Trunk Protective Ground EarthCountry Variants IP400 Office SystemsIntegral Module Kits Trunk Module KitsPower Supplies USA/CALAIP Office Rack Mounting Kits Expansion ModulesIntroduction Preparing for InstallationTools & Parts Required Space requirements Environmental requirementsIP Office Base Unit and Expansion Modules Power Supply requirementsUPS Equipment Functional Ground GroundingProtective Ground To connect the protective groundOut of Building Telephone Installations Rack Mounting Barrier Boxes Unpacking Installing a New SystemUnpacking and checking Initial Assembly Perform the followingProcedure Installation of Integral ModulesTrunk Interface Modules BRI/PRI/ANALOG4 Installation of Voice Compression Modules VCM Dual Modem Module Rack Mounting Assembly Instructions IP401 Compact Office Wall Mounting IP401 Expansion and Installation of Integral Modules PC to IP Office LAN Port Connection Basic System ProgrammingProgramming Tools Direct ConnectionUsing the IP Office Installation Wizard Initial ProgrammingFor full facilities access Administrator Using the IP Office Manager ApplicationName Password Change this password as soon as possibleSoftware Upgrades Upgrading an IP403 to Software Level Checking Telephones Telephone InstallationConnecting & Testing IP Office Telephones To check a IP Office telephonePower Fail Telephones and Sockets Connecting & Checking Two-Wire TelephonesTo test a power fail socket Additional Items Wall Mounting 2000 Series TelephonesTo wall mount an IP Office telephone ScalePage Wall Mounting 44/4600, 2420 & 6400 Series Telephones Checklist System HandoverLightening Protection/Hazard Symbols Safety and Homologation StatementsLithium Batteries Electromagnetic Interference Information USA/Canada Trunk Interface ModulesRest Of World ROW Interface CardsSupport Telephone Numbers Further Information and Product UpdatesHttp//support.avaya.com IP Office Operation in Canada Regulatory Instructions for UseIP Office Operation in Australia Industry Canada Notification DoCIP Office Operation in USA IP Office Operation in EUIP Office Operation in New Zealand FCC NotificationTechnical Data Port PinoutsIsdn Port PRI RJ45 Pin No Pin No 9 Way Description Signal DirectionRing Indicator RI LAN Port 10/100 BaseTExpansion Port RJ45 Socket Switch Setting InformationAudio Port 3.5mm Stereo Jack Socket External Control Port 3.5mm Stereo Jack SocketPin No Description Signal Dir WAN Port 37 Way D-Type SocketPin Connections CablesDTE Cable End a 25 Way End a 9 Way Name End BSAP Code 700047871 DT Line Cord for Structured CablingRJ11 Plug RJ45 Plug Cable Meters/13.2ft End a PRI/BRI Isdn CableColor Cable Notes End B LAN Interconnect Cable End a Color Cable Notes End BSAP Code 700213481 LAN CableRJ45 Plug Cat 5 UTP cable Grey Meters/9.84ft SAP Code 700213473 LAN Crossover CableRJ45 Plug Cat 5 UTP cross-over cable Black Meters/9.84ft Expansion Interconnect Cable SAP Code 700213416 24/V.28 WAN CableEnd a Name End B SAP Code 700213408 WAN CableEnd a Name Cable Notes End B SAP Code 700213424 RJ11/45 Adapter Telephone Converter CablesRJ45 Compatible Converter RJ11 Pin RJ45 Pin BT Newplan Socket Pin NumberCompliance with FCC Rules Port Safety ClassificationPort Name Port Description Port Classification Interfaces Technical SpecificationsGeneral Interface InformationInternal Data Channels ProtocolsProtocol Information Page MIBs Supported Snmp Agent ConfigurationSnmp Functionality Snmp ServerHP OpenView Network Node Manager 6.41 and earlier Trap GenerationMIB Loading RFC1215 Generic Snmp TrapsCastleRock SNMPc 5.1.6c and earlier ENTITY-MIBIndex BRI

IP Office Phone specifications

Avaya IP Office Phone is a robust communication solution designed for businesses of all sizes, offering a blend of advanced features, flexibility, and ease of use. The Avaya IP Office system is renowned for its capability to streamline communication, improve collaboration, and enhance productivity in the workplace.

One of the main features of the Avaya IP Office Phone is its user-friendly interface. The phones come equipped with a crystal-clear display that allows users to easily navigate options and settings. The intuitive design makes it easy for employees to access essential features such as call transfer, voicemail, and conferencing without requiring extensive training.

Another significant aspect is its support for a wide range of communication technologies. The Avaya IP Office Phone supports Voice over IP (VoIP), which allows for efficient and cost-effective voice communication over the internet. This technology reduces traditional phone line costs and enables businesses to leverage their existing internet infrastructure for voice communication.

Additionally, the Avaya IP Office Phone includes support for both desktop and mobile devices, ensuring that employees can stay connected whether they are in the office, working remotely, or on the go. Avaya's mobile application allows users to make and receive calls, access voicemail, and participate in meetings, providing a seamless experience across devices.

The scalability of the Avaya IP Office system is another key characteristic that sets it apart. Businesses can easily add new users and features as they grow, without the need for extensive system overhauls. This makes it an ideal choice for small to medium-sized enterprises looking for a customizable communication solution.

Moreover, the Avaya IP Office Phone features high-definition audio for superior sound quality during calls. This feature enhances clarity, making conversations more productive and reducing the chances of miscommunication. The system also includes options for noise reduction and echo cancellation, further improving audio quality.

Finally, security is a top priority with Avaya. The IP Office Phone incorporates robust encryption protocols to safeguard sensitive communication, ensuring that business data remains protected against potential threats.

In summary, the Avaya IP Office Phone encompasses a comprehensive set of features, advanced technologies, and user-friendly characteristics designed to meet the communication needs of modern businesses. Its flexibility, scalability, and focus on security make it a reliable choice for enhancing workplace communication and collaboration.
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