Avaya IP Office Phone installation manual Upgrading an IP403 to Software Level

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Page 50 - Initial Programming

Basic System Programming

Upgrading an IP403 to Software Level 2.0

1.Right click on Start and select Explore Program Files Avaya IP Office Manager. Save all xxx.cfg files (where xxx is the name of the configuration) to a separate safe location. Make a note of the location of where the IP Office suite is located and the name of the Program folder; also record all the components used in the installation (both will be needed latter).

2.From Start select Settings Control Panel Add/Remove Programs. Highlight IP Office Admin Suite and remove. The install Wizard will run. Select Remove and click Next. Confirm that you wish to remove all components.

3.If Read Only files are detected, click OK. If Locked Files are detected, click Ignore. Note: Your configuration and license files will be untouched and available for the upgraded software.

4.You are provided with the option to reboot your PC. Select Reboot and click Finish. The Wizard will run (removing the IP Office Suite). On completion click Finish.

5.When your PC has rebooted, insert the Administration CD containing the new software.

6.The CD Autoruns. You are initially presented with the option to select which language you wish to use. Select the language from the pull down list and click OK.

7.If not already installed on your PC, you are then given the option to install the Microsoft Net 1.1 Framework application. This should be installed if you wish to use the IP Office Installation Wizard suite. If you are going to install this application, then click OK, agree to the License and on completion click OK. The Welcome screen is then displayed; click Next to continue.

8.The Destination folder location option menu is displayed. If you have previously used a location other than the default (recorded at step 1 above), then enter this location of accept the default location. Click Next.

9.Select all the appropriate components and click Next.

10.Select the Program folder (recorded at step 1 above) and click Next.

11.Installation runs and on completion select Restart now and click Finish twice.

12.Do not open the Manager application at this stage.

13.Using the Explorer on your PC open up the Program Files Avaya IP Office Manager IP403V1_99 folder. This will contain a file called ip403.bin. This file is version 1.99 of the IP Office 403 firmware and contains the loader that is necessary to be able to upgrade from Level 1.4 to Level 2.0 and must be used in place of the existing ip403.bin file. Copy this file to the Manager folder within the IP Office suite on your PC, that is, Program Files Avaya IP Office Manager, to overwrite the existing ip403.bin file.

14.Open the Manager application and from File select Advanced Upgrade.

15.A window similar to the following is displayed:

16.The current Version and Available versions are displayed. Tick the check-box under Name if it is not already ticked then click on Upgrade.

17.Enter the password of the existing configuration (not the default). Click OK and IP Office will reboot and undergo the upgrade cycle. This takes around a minute to complete. On completion, click OK to finish. This will close the UpgradeWiz window.

18.Using the Explorer on your PC open up the Program Files Avaya IP Office Manager IP403V2_0 folder. This will contain a file called ip403.bin. This is the Level 2.0 IP Office firmware. Copy this file to the Manager folder within the IP Office suite on your PC, that is, Program Files Avaya IP Office Manager, to overwrite the existing ip403.bin file.

19.Repeat steps 2 – 11 followed by 13 - 17 of the above procedure.

The upgraded software will now be running with the existing (previous) configurations and licenses intact.

Page 50 - Basic System Programming

IP Office Installation Manual

Initial Programming

40DHB0002USCL – Issue 9 (28th October 2003)

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Contents IP Office Contents Telephone Installation Preparing for InstallationInstalling a New System Safety and Homologation StatementsTechnical Data IndexGeneral IntroductionIP401 Compact Office Platform Scope of ManualWAN Port Provides memory capacity for embedded voice mail featureIP401 Compact Office 4 supports Voice Compression Module VCM5Cables IP401 Compact Office Front ViewPort connections IP401 Compact Office Rear View Port Pinouts and CablesKit List Typical ConfigurationScenario Integral Modules Optional IP403 Office PlatformExpansion Modules IP403 Office Front View DT/DS PortsFor Functional Earth connections see IP403 Office Rear ViewFunctional Earth IP403 Office Platform IP403 Office Rear View Dual Modem Module IP406 Office PlatformVoice Compression Module VCM IP406 Office Front View LAN PortsIP406 Office Rear View External O/P SocketTypical Configurations IP406 Office BRI IP400 Office Phone ModuleIP412 Office Platform IP412 Office Front View External O/P Socket DC Power I/P SocketIP412 Office Rear View DTE PortScenario 22 IP412 Office Rear View Front View 30 Port version Expansion ModulesIP400 Digital Terminal 16/30 Rear View all versionsIP400 Digital Stations 16/30 IP400 Phone 8/16/30Rear View IP400 So8Front View Expansion Port24/V.28 Cable 700213416 700213408 700213424 IP400 WAN3Cable Type SAP Code IP400 Analog Trunk Protective Ground EarthCountry Variants IP400 Office SystemsIntegral Module Kits Trunk Module KitsPower Supplies USA/CALAIP Office Rack Mounting Kits Expansion ModulesTools & Parts Required Preparing for InstallationIntroduction Space requirements Environmental requirementsUPS Equipment Power Supply requirementsIP Office Base Unit and Expansion Modules Functional Ground GroundingProtective Ground To connect the protective groundOut of Building Telephone Installations Rack Mounting Barrier Boxes Unpacking and checking Installing a New SystemUnpacking Initial Assembly Perform the followingTrunk Interface Modules BRI/PRI/ANALOG4 Installation of Integral ModulesProcedure Installation of Voice Compression Modules VCM Dual Modem Module Rack Mounting Assembly Instructions IP401 Compact Office Wall Mounting IP401 Expansion and Installation of Integral Modules PC to IP Office LAN Port Connection Basic System ProgrammingProgramming Tools Direct ConnectionUsing the IP Office Installation Wizard Initial ProgrammingFor full facilities access Administrator Using the IP Office Manager ApplicationName Password Change this password as soon as possibleSoftware Upgrades Upgrading an IP403 to Software Level Checking Telephones Telephone InstallationConnecting & Testing IP Office Telephones To check a IP Office telephoneTo test a power fail socket Connecting & Checking Two-Wire TelephonesPower Fail Telephones and Sockets Additional Items Wall Mounting 2000 Series TelephonesTo wall mount an IP Office telephone ScalePage Wall Mounting 44/4600, 2420 & 6400 Series Telephones Checklist System HandoverLithium Batteries Safety and Homologation StatementsLightening Protection/Hazard Symbols Electromagnetic Interference Information USA/Canada Trunk Interface ModulesRest Of World ROW Interface CardsHttp//support.avaya.com Further Information and Product UpdatesSupport Telephone Numbers IP Office Operation in Canada Regulatory Instructions for UseIP Office Operation in Australia Industry Canada Notification DoCIP Office Operation in USA IP Office Operation in EUIP Office Operation in New Zealand FCC NotificationTechnical Data Port PinoutsIsdn Port PRI RJ45 Pin No Pin No 9 Way Description Signal DirectionRing Indicator RI LAN Port 10/100 BaseTExpansion Port RJ45 Socket Switch Setting InformationAudio Port 3.5mm Stereo Jack Socket External Control Port 3.5mm Stereo Jack SocketPin No Description Signal Dir WAN Port 37 Way D-Type SocketPin Connections CablesDTE Cable End a 25 Way End a 9 Way Name End BRJ11 Plug RJ45 Plug Cable Meters/13.2ft DT Line Cord for Structured CablingSAP Code 700047871 Color Cable Notes End B PRI/BRI Isdn CableEnd a LAN Interconnect Cable End a Color Cable Notes End BRJ45 Plug Cat 5 UTP cable Grey Meters/9.84ft LAN CableSAP Code 700213481 RJ45 Plug Cat 5 UTP cross-over cable Black Meters/9.84ft LAN Crossover CableSAP Code 700213473 Expansion Interconnect Cable End a Name End B 24/V.28 WAN CableSAP Code 700213416 End a Name Cable Notes End B WAN CableSAP Code 700213408 SAP Code 700213424 RJ11/45 Adapter Telephone Converter CablesRJ45 Compatible Converter RJ11 Pin RJ45 Pin BT Newplan Socket Pin NumberPort Name Port Description Port Classification Port Safety ClassificationCompliance with FCC Rules Interfaces Technical SpecificationsGeneral Interface InformationProtocol Information ProtocolsInternal Data Channels Page MIBs Supported Snmp Agent ConfigurationSnmp Functionality Snmp ServerHP OpenView Network Node Manager 6.41 and earlier Trap GenerationMIB Loading RFC1215 Generic Snmp TrapsCastleRock SNMPc 5.1.6c and earlier ENTITY-MIBIndex BRI

IP Office Phone specifications

Avaya IP Office Phone is a robust communication solution designed for businesses of all sizes, offering a blend of advanced features, flexibility, and ease of use. The Avaya IP Office system is renowned for its capability to streamline communication, improve collaboration, and enhance productivity in the workplace.

One of the main features of the Avaya IP Office Phone is its user-friendly interface. The phones come equipped with a crystal-clear display that allows users to easily navigate options and settings. The intuitive design makes it easy for employees to access essential features such as call transfer, voicemail, and conferencing without requiring extensive training.

Another significant aspect is its support for a wide range of communication technologies. The Avaya IP Office Phone supports Voice over IP (VoIP), which allows for efficient and cost-effective voice communication over the internet. This technology reduces traditional phone line costs and enables businesses to leverage their existing internet infrastructure for voice communication.

Additionally, the Avaya IP Office Phone includes support for both desktop and mobile devices, ensuring that employees can stay connected whether they are in the office, working remotely, or on the go. Avaya's mobile application allows users to make and receive calls, access voicemail, and participate in meetings, providing a seamless experience across devices.

The scalability of the Avaya IP Office system is another key characteristic that sets it apart. Businesses can easily add new users and features as they grow, without the need for extensive system overhauls. This makes it an ideal choice for small to medium-sized enterprises looking for a customizable communication solution.

Moreover, the Avaya IP Office Phone features high-definition audio for superior sound quality during calls. This feature enhances clarity, making conversations more productive and reducing the chances of miscommunication. The system also includes options for noise reduction and echo cancellation, further improving audio quality.

Finally, security is a top priority with Avaya. The IP Office Phone incorporates robust encryption protocols to safeguard sensitive communication, ensuring that business data remains protected against potential threats.

In summary, the Avaya IP Office Phone encompasses a comprehensive set of features, advanced technologies, and user-friendly characteristics designed to meet the communication needs of modern businesses. Its flexibility, scalability, and focus on security make it a reliable choice for enhancing workplace communication and collaboration.